by Landfill Harmonic
Dear backers in order to respond to your inquiries in an orderly manner and give a proper reply, PLEASE SEND US AN EMIAL TO email@example.com. Thank you.
I've changed countries I live in since the survey, so the survey won't let me submit my current address. I've sent a direct message asking about how I can still get my rewards - please let me know!
When are you planning on shipping the DVD? We are moving mid-August and i want to make sure I give you the right address.
I changed the amount of my pledge on the survey but really don't know which, if either, is correct. I do recall I was to receive a DVD and that my name was to be included on the film.
Dear Bissabel, will will send the survey soon. In the survey you will be able to chose the type of reward you would like depending on your pledge amount.
hello ! there is something wrong: when I donated, it was to have the dvd and now, in my count it appaers that it was for a digital copy ! and it's written that Iget it !!!
My english is not fluant, but I hope you understand me and you'll contest me about that ! because I would like to have the DVD <3
I appreciate you letting us know. I've been looking forward to my copy of the DVD ever since I donated several years ago. I miss the online opportunity and was never able to view the earlier release. I can't wait to finally get it.
Dear Barbara, we will send all rewards in one shipment because we don't have the means to send multiple shipments.
Dear Sara, thank you for your kind words.
Dear Brenton, we are not taking away your reward. You are the one who must chose if you want a DVD/Bluray or a digital download. It's up to you.
I absolutely love and adore the work you have done to create this film and make it available to as many people, as you have/are going to... I DEFINITELY DO NOT think it's okay for you to take away my DVD/Blu-Ray PHYSICAL copy simply because of the snafus that you encountered. We all encounter similar struggles on a daily basis. I flew to the Hollywood Film Festival in October of 2014, to be a part of the Panel Discussion on "Music and the Mind" featuring Landfill Harmonic, and "Alive Inside." I have waited patiently for YEARS to receive an update on when I will receive my reward. I do not like that you have taken the liberty to change my reward, after all of the time and energy I have exhausted... I understand your reasoning, but please understand me, and why I believe this update is unjust, to us, dedicated backers. If you need me to send you MORE MONEY to receive the PHYSICAL copy that I ordered, some years ago, I would be HAPPY and THRILLED to do so. Thanks, and keep up the great work!
I'm so happy to see your continued growth, I'd gladly forfeit any "reward" in order to put more energy towards the orchestra!
Thank you for the post about the film reward. There were also poster rewards. What is the schedule for sending them out?