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A board game about engineering amusement rides and roller coasters. The most Legendary Imagineer wins.
A board game about engineering amusement rides and roller coasters. The most Legendary Imagineer wins.
460 backers pledged CA$ 30,541 to help bring this project to life.

Backer Surveys & Late Pledge Now Open!

Posted by Maple Games (Creator)
5 likes

Hey Everyone!

Today we have instructions on how to manage your pledge. 

First, we want to express just how awesome we think each and every one of you are for helping our young studio bring games we love to life! Thank you for for inspiring us to keep doing what we do and with your continued help and support we'll keep delivering excellent games. 

Backer Survey  

We have teamed up with the kind people over at CrowdOx to send you an extremely simple survey in order to collect the info we need to fulfill your rewards. You should have already received the invitation. The entire process should only take a couple minutes to complete.  

The invitation will be sent directly to the email address linked to your Kickstarter account. Be sure to check your spam folder in case it was captured there!  

It is important to submit the completed survey as quickly as possible in order for us to commence fulfillment.  

What is CrowdOx?  

CrowdOx gives you the opportunity to verify your reward, make your selections as well as verify and validate your shipping address. On top of all that, you can also upgrade your pledge level or add additional items to your existing pledge!  

You do not need to make a login and password in order to access your survey as you will receive an email with a unique link. If you want to go back to review your info, simply click on the link in your email again.  

Having trouble?  

If you run into any survey-related issues, you can reach out directly to the CrowdOx team right from the bottom of the form (see image below). They are very friendly and quick to respond!  

For any product or shipping related inquiries, you can also contact us right from the bottom of the form. As you can imagine, we are very busy working on finalizing the project and fulfilling your rewards so be sure to follow the campaign updates before contacting us.  

Survey FAQ  

I can't find my survey email The personalized link was emailed to the address that you provided when making your pledge. Be sure to check your spam folder. If you have lost your survey email, you can submit your email address using this retrieve tool: https://app.crowdox.com/retrieve/389480684/imagineers

I added extra funds to my pledge, how do I use my credit? When you open up your survey, it will open on the reward level that you pledged in. You can either upgrade to a higher reward level using the funds you have or you will see your credit on the Extras page where you can add a Maple Games Hat, Shirt, Stumpcraft.com puzzle, or additional copies of Imagineers. If your extra funds are due to a shipping adjustment, and you do not wish to apply this credit to add-ons, just let us know so we can submit a refund. If you can't find what you are looking for, please be sure to contact us at kickstarter@maple.games.  

I have moved, how do I edit my address? You can go back into your survey at any time to update your address.  

I missed the campaign, can I still make a pledge? Yes and welcome! Head over to our pre-order page on CrowdOx here: https://app.crowdox.com/projects/389480684/imagineers  

Once we are ready to prepare your order for shipment, we will lock the order at which point you will not be able to edit your address. Please contact us if you are unable to edit your address.  

Still have a question? 

Feel free to email us at kickstarter@maple.games  

Thanks again!  

#TeamMaple

Craig Ferguson, Cindy, and 3 more people like this update.

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