Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I wanna a full and immediate REFUND, thanks.
hey there, I messaged many times, but got no reply, please get back to me asap, thx a mil.
How will this be sold post Kickstarter?
Hi Kevin, the mechanism we use has no specific IP rating, so we would advise against bathroom use. For a larger well-aerated bathroom there probably will not be any issue, but we cannot guarantee that
Can this be placed in the bathroom and withstand the daily shower moister?
Thank you very much for supporting us by choosing our €2.00 Pledge.
Unfortunately, we’ve just been informed by Kickstarter that we are not allowed to run a raffle/contest in one of our pledges. Our €2.00 Pledge was indeed offering the chance to win a free DUSK clock for every 10 people.
So, your pledge has been removed and you will be totally refunded.
We want to sincerely apologize for the inconvenience. You can still support us by pledging one of our others pledges to receive one (or more) DUSK clock(s).
Thank you for your understanding!
Why was the €2 reward tier cancelled?
Hi everyone, DUSK is designed by Lu Yicong, a young chinese designer. It is our pleasure to work with such a talented and devoted designer.
We have an office here in Shanghai, and the product is manufacturing in China so we can follow every step of the manufacturing process and get close to the suppliers.
We also have warehouses in US and The Netherlands to ship your products once they are ready.
Thank you once again for your support!
I'm out. Creator not answering questions fully. Plus showing and track record on KS with the Heng Balance Lamp. This is another Chinese scam. Buyer beware.
I was a backer of the Heng Balance Lamp that this creator made under a different account (Allocacoc DesignNest)
To all backers of this project, please take a look at the comments section of this creators other projects and the comments section of their other account (Allocacoc DesignNest).
Thanks for your lengthy statement below. Sadly you avoided addressing my question: Please state where the product is manufactured!
Thank you for your questions!
First of all, I would like to reassure you that the bookmarks are a free gift for all our dear backers. It is not a stretch goal, it’s just a nice exclusive gift from the DUSK designer.
Thank you very much for all your suggestions for the stretch goals, we are taking them into account. Nevertheless, for now we cannot technically achieve a 50cm clock because the movement of the clock cannot support the weight of a 50cm diameter polarizer.
We hear your concern about our capacity to ship the DUSK clock on time.
For the previous project delivery, we have always been very honest and transparent with our backers: so far, we have posted many updates on Kickstarter to let them know why we are facing delays. Once again, we would like to thank our backers for their support, patience and understanding. We really are doing our best to send them the best products.
The DUSK project has less diversity in style for this project so we should not have to face the complexity of dealing with manufacturing different styles of the same product. We can tell you that all measures have been taken to avoid that something like that will happen again on any new project.
Thank you once again for your support!
I am concerned too, just saw your other project, one year and most people have not got theirs or any new on the status. In spite of having 6 project published the Henge Lamp is your only funded one and has a lot of problems.
What are you going to do different for this project?
Please state where the product is going to be produced. I've a string of projects that are having trouble with China and I'm NOT going to back another project dealing with that country. Too many creators aren't experienced to deal with the shifty Chinese irrespective of what they promise and believe during the funding stages.
What is the connection between a clock and a book ?
I don't read books , butt I need a nice clock .
A better idea is 2 make a bigger clock
Like 50 cm in diameter. As a stretch goal.
Now I pledge the 1€ .
Why not more you think ? I think the clock is to small ( it's more a kitchen clock ) I prefer a clock at less , of a dimension of 50 cm
I dont't read books... :(
Like many others I'm disappointed about the stretched goal since I don't read books! For sure, as an electronics company you can do much better than that! Have some nice other products from you guys, so for the moment keeping my pledge.
@ allocacoc I just read David Britts post here below and started to look into the Heng Balance Lamp campaign but also the other campaigns you’ve been running here on Kickstarter. There’s seems to be a lot of problem and concern with you not shipping the products on time, and people seems to still be waiting for products that should have been received quite some time ago. I do understand that delays can occur for many reasons, but for me, the repeated delays in more than one of your previous campaigns is making me a bit worried.
So my questions to you are:
How sure are you that you can ship this product on time? June/July/August 2018 depending on the pledge
What have you learnt from previous campaigns to assure that this will ship on time?
I might drop out of this campaign, but if I do continue with my pledge and the product is not received on time then I will start a dispute and ask for a chargeback, and I do not think I’m the only one, so please be transparent about this.
Check out the comments on “Heng Balance Lamp” and see how the treat backers
Don’t back this project. They have F$#ked up so many in the past I doubt this will ever make it into your homes
@ Creators, what about a magnetic ball as attachment to keep it on the wall and if someone wants to move it to a different room just take it from the magnetic base and stick it on a different magnetic base.
Feel the same as @Andrea. Stretch goals usually should encourage more people to pledge, or backers to pledge more. Feels like it did not accomplished neither of them.
Cool product. I love @Andrea's idea of coloured clock hands as a stretch goal.
Hey guys very cool product but the stretch goal seems really week and not connected to your idea.... there book marks.
Maybe you could have offered different color clock hands... this way it could give the clocks a bit of color. Orange or yellow clock hands would have looked amazing over the white and black body of the clock.
Hi @Bjorn Steens, the total weight of the DUSK is 450g.
I presume you can use also self adhesive removable screw/nail-type of material:
What will the total weight be incl battery?
@Argail: Thanks, we totally agree!
Don't worry, you can easily replace the battery when it dies. It works with a classic 1 AA battery!
"Non complex idea" + brilliant realization = great product:)
Do you think there is any alternative for a longest life clock movement? 6 month is not much
@Gabriel Balda: Stay tuned, an update is coming about it! ;)
More than 500% funded, lets hear that big surprise :) Hope something exclusive for KS backers! :)
Hi @Vincenzo Marabotto: You're welcome! That's a nice idea and you can totally do it by adjusting the polarizing layers by yourself to suit your taste. Have fun with your DUSK clock!
@Creators, Thank You for all the return answers when I ask.
I think it would also look very nice if it stays dark during the day and light during the night,just my thoughts;)
@Vincenzo Marabotto: The Dusk polaroid has 24 numbers for adjustment that refers to the 24hours of a day. If you set the clock like you said, the clock will stay light. AM is lighter than PM.
@creators, what about if I set the Dusk to 6am and outside it’s 6pm, will the color stay light instead of dark?
And, how those the Dusk know is am or pm?
Since I guess the Dusk has only 1-12.
@Neeraj : It's the beauty of it! When the day gets dark, the clock does also.
Any illumination for night?
ERRATUM: Hi @Aristyo Rahadiyan! Thank you so much for your great feedbacks. Our DUSK clock is a traditional wall clock and its expected battery life is around 6 months. It hangs on the wall simply with a seamless nail that we provide with the clock.
Hi @Aristyo Rahadiyan! Thank you so much for your great feedbacks. Our DUSK clock is a traditional wall clock and its expected battery life is around 6 months. It hangs on the wall simply with a screw.
@Gabriel Balda : Thank you very much for your support! We are currently decided this subject with our team, stay tuned ;)
@Bryan Laurent : The battery type of the clock is 1 AA battery for 6 months of autonomy.
hello what is the battery type of the clock is the autonomy? thank you
Love the project. Are there gonna be any stretch goals? You have a big opportunity here.
Very impressive design, as an architect, this really takes simplicity to the new level!
I cannot wait to feature this in our project.
I want to ask, for the time adjustment, is it like traditional wall clock, or it can sync to our smartphone (bluetooth)? Also, what's the expected battery life of the clock?
Furthermore, how does it hang on the wall?
Hi @C Jacobs! Our DUSK clock diameter is 30cm :)
We are not making bigger one at the moment but we might consider it if our campaign is really successful!
O i see 30 cm .
Are there bigger ones ? Like 50 cm
What are the dimension of the clock ?
Welke diameter heeft de klok ?
Hi @Vincenzo, the light doesn't affect the transparency of Dusk: it doesn't matter if the room is dark or bright. The clock transparency chances according to the time of the day, not the ambient light. Anyway, the clock doesn't shine so you shouldn't be able to see the clock if you are in a dark room ;)
Thanks a lot for your support!
@Creators, will the light in the house effect the Dusk?
Let’s say it’s 10am sunny outside but I’m still sleeping in my all dark bedroom.
Will the Dusk stay dark or light since it’s 10am?
Thank You and Congrats;)
Hi @Tim, thank you for your questions!
The DUSK clock ticks juuuust a little bit. Actually, you can't hear it.
If our Kickstarter campaign is very successful, we will consider it, it's a good idea!
1. Does the clock tick?
2. Would you consider making a 24 hour version of this?