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A flexible and eclectic stand, sync, and charging cable accessory for iPhone... and Android.
The World's Most Flexible iPhone Dock
The World's Most Flexible iPhone Dock
4,541 backers pledged $212,265 to help bring this project to life.

Recent updates

Photos

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iPhone 5 Adapter Update

Kickstarters,

We're sending another Friday update to give you the latest information about the iPhone 5 adapters,  MicroUSB foam and a few other items.

CES 2013

Fuse Chicken is headed to the Consumer Electronics Show January 8-11, 2013 in Las Vegas, Nevada. If you're at CES, please stop by our booth in Eureka Park of the Venetian. We may just have some new product concepts to show you!

MicroUSB Foam

The dies have been produced and the foam has been die-cut. These are being shipped from the factory today. Due to the US holiday next week, we expect to have them delivered to our office the last week of November and ship them out to all of you who ordered from the website the first week of December.

If you would like to order a set, we are keeping the backer-only ordering page available for a few more days here.

iPhone 5 Adapters

We received the first samples from the production molds today. While they were accidentally molded in black, instead of white, we are primarily concerned with approving the fit. We're pleased to let you know that the samples passed testing perfectly and have been approved for production pending a review of the correct color to match the white Une Bobine connector.

We hope to have a final production schedule in the next few days. However, we are pushing the factory so that we can have these shipped to you during the first week of December.

The photos below show how it works and attaches in both portrait and landscape. Having used the prototypes since the end of September, I can say that these work very well. While the lightning connector is small, it is a tight fit with the phone. This allows it to hold very well in both positions.

If you would still like to order one, we are keeping the backer-only ordering page available for a few more days here

We couldn't resist a test with the iPad Mini. As you can see in the next photo, Une Bobine with the adapter, can hold iPad Mini. It will only hold in Portrait mode and you will need to take more care in positioning, keeping a lower height from the table.

Retailers

Many of you have asked where you can purchase additional Une Bobines. We'd like to take this opportunity to not only send you a list of our current worldwide retailers, but also to thank them for partnering with us for Une Bobine.

USA

Photojojo
BiteMyApple
OutGrow.Me
Today's Concept

Europe

OneWiseMac (UK)
MobileFun (UK)
PhoneWear (Denmark)
Soloveyko (Ukraine)

Asia

MyApp (Taiwan)

Australia

Hipstarhub

Thanks Kickstarters and have a great weekend,

Jon

Unscheduled Friday Update

27 Comments

For backers only. If you're a backer of this project, please log in to read this post.

Friday Sept 21 Update

Thank You, Kickstarters!

This will be our final scheduled Friday update. I'm going to miss sending out a weekly update post to all of you. But we are pleased to let you know that as of this moment, rewards have shipped for all backers except a few who sent their survey information in within the past week. We will be shipping those within the next few days.

We couldn't have done any of this without your support and we are truly grateful for each of you taking this journey with us. The photos in this update are just a few that backers have sent us of their Bobines.

Shipping

I have deactivated the shipping website because all backers that were listed there have had your rewards shipped. You should have received an automatic email with the shipping information, however, I did see quite a few emails bounce for various reasons. If you have not received your shipping notice, be assured that if you were listed on the shipping website, they have shipped.

For backers who only recently submitted your shipping information for the survey, you will receive an email once yours ships. We expect to be able to ship all of these by Monday.

International Tracking

Because these are shipping via US postal service, it appears that tracking is limited to the movement within the US. Once it is handed off to your postal service, the tracking will no longer update. So if your tracking shows the shipment in the same location in the US for many days, it most likely is outside of the US and on its way to you. From research we have done, some countries can take 3-4 weeks for final delivery if there are any customs questions. Please feel free to contact us via our website if it has not arrived by that time.

Support

While everyone that launches a new product would love for everything to go completely according to plan, there are always going to be bumps along the way. To continue with our open and transparent communication, we will fill you in on our statistics. As of today, between 4000-5000 Bobines have been delivered. We don't have an exact count because we can only estimate the delivery date for international backers. Of these, we have only heard of issues from about 1%. We are responding as quickly as we can to resolve these, but we need your help for this to go smoothly. It is very difficult to handle support requests via Kickstarter comments or messages because photos cannot be attached and we don't have direct access to your email and shipping information. So please use the steps below if you need to contact us:

Visit http://www.fusechicken.com/pages/support for more information. This page contains positioning and charging tips that might resolve your issue. In the next few days, you can expect to see additional photos and videos showing car use, Galaxy Note, Nexus, and other positions.

If none of the items on this page resolve your issue, use the form at the bottom of the page to contact us. Please include all of the requested information so that we can assist you as efficiently as possible.

[FUSE] Chicken Mailing List

As we approach the completion of the Kickstarter project, we want to provide a way for you to stay up to date in the future for new Kickstarter projects and [FUSE]Chicken products. We respect your privacy and don't want to continue to utilize Kickstarter's messaging and updates system for future products. So we have setup a mailing list for you to stay informed after this project is complete. Visit http://eepurl.com/oB_3X or our website at www.fusechicken.com to signup. We will never sell or share your address.

Thanks Kickstarters!

Jon

Friday Sept 14 Update

Hello Kickstarters,

This Friday's update includes mostly shipping and support information. While we've had a few bumps along the way, things are progressing smoothly.

Shipping

We have shipped rewards to over half of all backers and are shipping more each day. Many of you have emailed or commented asking if yours has shipped or when we will be shipping a certain country. So we want to take the opportunity to explain how we are shipping and what you can expect.

The order of shipments

We reviewed many different methods for what order to ship in, including order of pledge, location, and others. Once we understood the complexity of shipping 12,000 units to 4500 people in 80 countries, we decided that it made the most sense to ship based on quantity, product, and country. Initially shipping based on quantity and product allows us to make less mistakes in packaging because we only have the products currently being packaged in front of us to be placed in the mailers. Shipping by country allows us to take care of customs forms in large groupings instead of individually. We estimated that this will let us get all rewards shipped 2-3 times faster than other methods.

What you can expect from shipping

We have setup a method to send automatic email notifications when mailing labels are printed. So you won't need to continually check the website to see if yours has shipped.

At the current rate, our expectation is to have all rewards shipped next week. If you have not received a shipping email by the end of next week, please check your spam folder or the website to see if the status has changed and don't hesitate to contact us if you think there is a problem with your shipment.

Product Support

While it would seem from the comments page that there are a lot of issues with the final units, the total number issues we have received emails about is less than 1% of all Bobines that have been delivered and we are working with those backers to resolve the issue.

What to do if you have a question

Before contacting us, we would encourage you to read through our support page at http://www.fusechicken.com/pages/support. We provide positioning tips and also troubleshooting information. Many of the backers we have talked with only needed a little guidance on how the coil was intended to be wrapped. This video is included below.

http://www.youtube.com/watch?v=A_ju3__oIjk

What to do if you still have an issue

If you are continuing to experience an issue, please fill out the contact form at http://www.fusechicken.com/pages/contact-us. Please include your name, product, device, case model (if you are using one), and the issue you are experiencing. This information will let us resolve your issue as fast as possible.

It is very difficult for us to followup with comments and messages through Kickstarter for support requests because of the volume we receive each day and because we must manually match up your shipping information with our database. So we are asking you to use our website contact form instead of Kickstarter messages or comments for all support requests so that we can resolve it as quickly as possible.

What about the iPhone 5?

When we started this project, we committed from the outset to answer every comment and message. However, we are finding that questions regarding the iPhone 5 are taking up a large amount of time that is pulling us away from shipping, which is unfair to backers waiting on their shipments to arrive. While we will still reply to all messages when possible, our standard iPhone 5 reply is listed below:

We don't have early access to Apple products. So we will be waiting in line with everyone else on Sept 21 to purchase the new iPhone. We will also be purchasing the lightning adapter as soon as it is available to determine if it will work with Une Bobine. Getting the products is only the beginning. It will take months to figure out a new design and work through all of the details. So unfortunately, at this time we can't offer any new information regarding the lightning connector.

[FUSE]Chicken Mailing List

As we approach the completion of the Kickstarter project, we want to provide a way for you to stay up to date in the future for new Kickstarter projects and [FUSE]Chicken products. We respect your privacy and don't want to continue to utilize Kickstarter's messaging and updates system for future products. So we have setup a mailing list for you to stay informed after this project is complete. Visit http://eepurl.com/oB_3X or our website at www.fusechicken.com to signup. We will never sell or share your address.

Thanks Kickstarters,

Jon

Friday September 7 Update

Hello Kickstarters,

To start off our Friday update, we thought you deserved one last video for Une Bobine. 

If the video is not embedded below, you can view it at http://www.youtube.com/watch?v=l2fKw7yzPH8

Shipping Information

We have setup a database for all shipping information and reward selections to use for integration to our shipping system. We decided that it would be beneficial to provide you with access to that for final verification of your address and selections if you needed to check on it. You can access it at http://kickstarter.fusechicken.com and enter the email address you use for Kickstarter along with your exact pledge amount. This can be found on your Kickstarter Backer History page under the account link at the top right of Kickstarter.

This page now contains shipping status that will be updated as your rewards are shipped. Because we have thousands of packages to ship to you, we ask that you check this page for the latest shipping information prior to emailing. Shipments have already started today and new packages will go out every day until all rewards are fulfilled. We currently have 4 product shipments in transit that will continue arriving every few days. The 2 final shipments will leave the factory on Monday and Friday of next week. We expect that our daily shipments will keep pace with the incoming products through the final shipments which should arrive approximately 3-5 days after they leave the factory.

We also learned that our shipping labels must contain the exact shipping date on them. This means that we will be printing the shipping labels on the day they go out. If your status still shows that shipping is processing, you may email updated address information to jon.fawcett@fusechicken.com.

How Do You Bobine?

Once you receive your rewards, we would love to see how you use your Bobines! You can  email photos to jon.fawcett@fusechicken.com. We'll post the best and most creative ones on the website!

The Fine Print: By submitting a photo, you are granting Fuse Chicken a non-exclusive, royalty free license to use your photographs on our website, print, advertising, and other product marketing materials.

[FUSE]Chicken Mailing List

As we approach the completion of the Kickstarter project, we want to provide a way for you to stay up to date in the future for new Kickstarter projects and [FUSE]Chicken products. We respect your privacy and don't want to continue to utilize Kickstarter's messaging and updates system for future products. So we have setup a mailing list for you to stay informed after this project is complete. Visit http://eepurl.com/oB_3X or our website at www.fusechicken.com to signup. We will never sell or share your address.

Thanks Kickstarters,

Jon

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