Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Okay, the 3X pairs I got as part of the Kickstarter backing don't fit right, but I was thinking I could change the size of the bonus pair. I also needed to update my address. I sent an e-mail to email@example.com on October 22, and have heard nothing nor gotten any updates. I also never got any e-mails from this address about updating information. Can someone from Bear Skn please advise?
I thought the bonus pair was supposed to be exclusive? I was looking forward to being distinguished as a Kickstarter backer. But now everyone can buy it online? A little disappointing. I hope it arrives soon so I can enjoy another awesome pair of undies at least.
I love the 2 pairs of standard briefs I got! They're definitely my most comfortable underwear that I reserve for days with lots of walking, dancing, or other activity. I'm confused though--did the bonus pairs go out or not? There have been updates kind of saying both yes and no at different points. I'd also like to update my mailing address since I have moved--will you do a new survey?
Hi anyone recieve their bonus pair yet?
Unfortunately so far the shipment has not arrived. Tried to contact BearSkn 10 times in the past months. But, BearSkn seem to have problems with shipments to POBox in the Netherlands. So first shipment was returned by USPS.
Very happy to hear that you guys have resolved that trademark issue. Still love the product and will definitely be getting more.
I'm also super excited for the bearhunter bonus pair!
Will you guys be sending out another size survey? (I know when I ordered my 4x4 I split the package up in different sizes so I want to make sure you guys have the correct size when you send them out)
Thanks again for all your hard work and time!
Been since January and still no bonus pair? Just send me another black one if the green is unavailable
Needs more buttons. Keep having to put the Kraken back in its cage. Either more buttons or bigger buttons that won't pop out.
So, I've sent TWO emails now regarding this topic and no one has gotten back to me about it. So in regards to the underwear, the pair of underwear do not fit me right, they are too tight and I was wondering if I can move up to the XL size rather than L. I wanted to be able to also change the size because i'm still waiting for the bonus pair. Please let me know if there is something we can do
Kicked in for two pairs for my hubby and he LOVES, LOVES, LOVES them. He says they're the most comfortable underwear he's ever owned. In fact, I just put in an order through the Bearskn website for a 4x4 pack of trunks. As soon as they come in, I'm getting rid of his saggy butt boxer-briefs. :)
Got mine today! Woo who!
Hey Ryan and Kevin, We sent out an email explaining the the Kickstarter Bonus pair is on backorder and will be shipped out to you as soon as they come in. We don't have an estimate of when at this time.
Guys, love the cut and feel... just a tad tight, i might need to go up a size. What is the process of a return? Great work though, well done..
Also I was wondering the same as Kevin... assuming another survey will come out soon?
I got mine, and they feel great. I had the 4x4 pledge, and I was wondering if or when the extra/bonus/exclusive print pair were coming out since we had the 50k bonus?
"Because we reached $50K everyone at the STANDARD PACK PLEDGE LEVEL ($26 LEVEL) and above will receive one additional pair of the Kickstarter exclusive print."
Hi. Package arrived safely. Why do I have 7 4XL and 1 6XL?
Jody and Bjorn, I really like my underwear that I ordered. It's comfortable and guys me just as anticipated, but I have one question. Will you be releasing a boxer bread style in the bear future? They're my favorite style of underwear and I'd love to see you expand by tarting with that option. I know it was a previously a stretch goal so my hopes are high! Keep up the good work you two, I know some people are being a little rude and antagonistic but just keep doing your best to make all of your customers happy. Thanks!
Hey Dillion we would love to fix the issue with your order. Please email us at firstname.lastname@example.org and we can get your all sorted out. Thanks Jody
Perfect fit, perfect packaging, pretty perfect product. As I said you know you're in the presence of greatness when you have them halfway on and say "I wish I ordered a few more..."
Just got my package today, tried them on, actually impressed. Don't usually like things that fit like these... or so i thought. Will have to give them a full days test drive but so far so good!
Forgot to mention I got trunks. The Bear Skn 3x fits more like Hanes 2x. The width around my hips is a little tight but I could live with it. But the cut around the thigh isn't even close. It digs into my leg and is quite uncomfortable. Its disappointing to have spent $90 on underwear I can't wear.
Also, I was sent five pairs of 3x and a single 5x. They should have all been 3x. I'm curious to try the 5x but I don't want to open them in the hope I can exchange all of these.
I received my underwear today and I must say I'm disappointed in the fit. I ordered a 3x (which is my normal size) and I have a 50 inch waist. They are way too small, particularly around my thighs. They are too uncomfortable to wear. I thought something designed to be comfortable for large guys would be generously cut. Hanes 3x are more comfortable than these.
Orders are shipping and we will have tracking numbers on Wednesday. Be on the look out for your orders! Let us know when you get yours!
An update would be nice. Daily updates would be better.
Ok so here is what I know. First we told Shipment would be before Thanksgiving. Then We are told before Christmas, The after the 29th of December. Now its 12/31/14 an still nothing shipped? When were you really going to ship them after the new years?. Fascinating, I am trying to understand this. A regular business would have had the item to sell before the started marketing! Then they shipped the item the day it was bought not months later. Even new businesses need product first before need. Even my hobby I had to have a qualitative service before i was ready to be of use to my client! I am trying to understand not be mean or angry. If this how a real businesses starts and conducts business? Did i go get my training and skills and procedures and the the product before i started getting clients. Hmmmmm. If I am wrong tell me.
12/31/14 still nothing
Please disregard last comment. For some reason, yesterday's update didn't show up right away but now I see it. Sorry to jump to conclusions.
Hmmmm, last I heard you were hoping to ship them before Christmas, and now it seems like we aren't even going to get an update before Christmas. There are a lot of things that you can't control in the production process, but the one thing you CAN control is the amount of effort you put into communication. I am disappointed.
Yay! Thank you gentlemen. :-)
Once again you aren't telling us anything we don't already know. You have a responsibility to keep your backers in the loop, not in the dark. You should have informed us the instant you ran into difficulties and given us the details, with an updated shipping estimate. Bottom line, you need to communicate far more often. At this point, if you want your investors happy, then we need at least one full update, followed by updates every three days.
copy and paste time. Sounds like they are not listening!
We will be fulfilling our rewards. This is a very long process and we are only a month off of our PROJECTED delivery of November.
Please remember that we and many other Kickstarter projects are new companies and have to get production completely figured out once we are funded. Thank you for helping make this all happen but we also appreciate your patients.
I believe an update is in order. We funded you, but you have not made us a part of the process.
Have we backed the wrong horse?
When are you planning on honoring your agreement?
Hmmm Looks like a lost cause
So I guess I can forget about having these for Christmas?
Still not shipping I see
Hey guys all the orders will be shipped out at the same time. We are expecting to get the shipment before Christmas and out to you ASAP. Thanks again for all your support. Its been a wild ride!
Hi. When can I expect delivery? We are well past the Nov. 14 date. I see you're taking orders on your website. When do us original backers see some Bear Skin Love?
Anymore updates? It was said that they would be shipped by now? I am really excited to try these on! Also is there a possibility that I can change the size? I have lost a bit of weight since the time I purchased them...
Hey guys make sure to check out the Updates section for more information!
Do we have an estimated ship date?
Even a "Holy Crap!" we're too busy to update!" update would be reassuring.
so are you fine gentlemen going to keep us all informed as to the progress with updates?
Got the survey but no mention of the unlocked pair. Is that a separate survey?
I can't wait to receive my new underroos!
I'm excited for ya'll and to try my first pair. Congrats!!
Congrats! Can't wait to get mine! Thanks for the opportunity!
Congratulations! I see I'm not the only one looking forward to putting a pair of these on! All the best.
Congratulations guys. Looking forward to wearing your creation.