GDPR and Data/Privacy Protection law
By pledging on this campaign, you give us the right to transfer your personal data to selected partners, in the sole purpose of sending you your games. We never sell your data to anyone, and we won't transfer it to partners who aren't involved in fulfilling your pledge specifically (i.e. our US fulfillment partner won't get the data from EU backers). In details, will get your personal data:
- us, Lucky Duck Games, to transfer it to the partners who will need it
- a Pledge Manager solution (we use GameFound) to collect your shipping address and pledge preferences
- the fulfillment company in charge of shipping the game to you (we usually work with Quartermaster Logistics, Snakes&Lattes, HappyShops, Meeple Logistics and Green Logistics, but possibly others)
- the transporter chosen by the fulfillment company to deliver you the game (FedEx, UPS, DHL, Colissimo, Chronopost...)
While we have chosen these partners for their high level of professionalism, we can't guarantee that they comply with GDPR other than just asking them if they do.
Please note that while GDPR only applies to the European Union, for simplicity and because GDPR globally gives a much better protection for customers, we will apply the principles of this law no matter where you live in the world.
Risks and challenges
With over 5 Kickstarters delivered, we have learned many lessons when it comes to manufacturing board games.
That being said, outside of making sure that the game is properly prepared and choosing our partners wisely (printers, logistics, etc.), it is not impossible that we face delays from uncontrollable sources. This may cause some delay in the delivery date but rest assured that, if this were to happen, we will keep you informed about the situation.
All pledges can be refunded up to the completion of the Pledge Manager, no questions asked.
If the refund is asked more than 60 days after the end of the Kickstarter campaign, 10% will be deducted from the amount (corresponding to the charges incurred by Kickstarter and Stripe, since we will not be refunded of them at that point), and the refund will have to be done via PayPal instead of the Credit Card you used on Stripe.
Terms and Conditions
Any costs shown in EUR are based on the exchange rate in effect during the first day of the campaign, and may change during the campaign. The price reference to consider is the price in USD.
By pledging to this Kickstarter, you acknowledge that the final appearance, materials and content of the rewards (and the Kickstarter) are subject to change and may differ substantially from what is presented while the Kickstarter project is active.
You agree that our responsibility to you is to ship your reward as entered into our pledge manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and you are responsible for import duties or any other duties that may be payable to the relevant tax authorities, providing correct address information and ensuring this address is deliverable by normal methods.
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