When planning our campaign we expected to ship the accessories this March. However, our main accessory part, the combiner, would remain the bottleneck and throw the production back. Even though some backers would tell us that it’s OK for them to get the accessory equipped with a flawed combiner, we took the risk disappointing you all with the delay news, — and took weeks to send the tooling to maintenance, improve QA control, test hundreds of samples, until we were satisfied with the product quality.
To tell you guys briefly about the shipping status we have prepared a special 1-minute video:
We’re so much happy that we’re finally starting shipping — at last all the problems that made us delay shipping by three months are resolved, and production capacity allows us to ship all Kickstarter orders within July — we plan to ship batches weekly. The first shipments naturally go to our Kickstarter backers. After we’ve shipped to all backers, we go on to website pre-orders.
A week ago we posted a short update in the public comments section telling that we’re sending the first batch to our HongKong warehouse. About thousand accessories are already there and in a day or two they’ll start dispatching them to you, the backers.
The first batch goes to the US. It covers all US backers in $34 and $64 reward tiers, and most backers in $39 reward tier. In order to prevent complications with duties for our EU backers, we’re sending a separate large batch to our EU office, clear it, and then ship across EU.
Each package comes with a promo code allowing free upgrade to Premium mode in HUDWAY Trip app and HUDWAY Glass app. Sorry for the confusion — the promo code cards feature our existing HUDWAY app, but you should apply the code in HUDWAY Trip app: https://itunes.apple.com/app/id1080193989 This happened because the cards were printed before we made the final decision of releasing a separate app instead of just upgrading the existing one.
Each promo code will be valid for both iOS and Android which is why when we release HUDWAY Trip on Android (presumably, this fall), you’ll have no problem upgrading and migrating.
Your attention, please. A price change is coming soon — as we’ve started the full-scale production, pre-orders turn into regular orders with shipping. Once we start shipping our website pre-orders, we’ll raise the price. We’re still deciding on the best price, but it will definitely be higher than the current one.
You can still order your HUDWAY Glass at an existing price of $49 at our website pre-order form.
Our team thanks everybody who backed our campaign — and we made a Thank You page to remember it. Try to find you among 9,000+ backers and see you personal thank-you card. Oh, and be sure share this good news with your friends!
With love, HUDWAY.