We have been receiving many questions from our backers so we have updated the Q&A section.
Here are the frequently asked questions:
Got a problem with connecting QLYX for the first time?
Here is a checklist for you:
- Pull the protective film out of the mount.
- Attach the Q-Plate(s).
- Turn on Bluetooth.
- Make sure your phone is not in 'Do not disturb' mode.
- Open QLYX app.
- Tap 'Connect' button and mount your phone on the QLYX.
- Enjoy ;)
Your Driving Statistics widget shows false data?
Most probably this has been caused by you limiting the access of the QLYX app to your location.
Please follow these steps to make Driving Statistics widget work properly:
- Go to your phone settings.
- Find QLYX app in the list.
- Choose 'Location'.
- Make sure that you Always Allow location access.
A day after the change of access in the settings, the Driving Statistics widget will start showing true data.
Please note: You have to be logged into the QLYX app in order to analyze your driving data.
QLYX doesn't auto-launch app every time you place a phone on the mount?
QLYX is programmed to auto-launch other app only at the beginning of a session, in order not to spam you with push-notifications.
Thus, if you are already on the road with your phone mounted on the QLYX and for some reason you pick up your phone and then place it back on the QLYX – the app would not auto-launch again.
The session is terminated when the mobile device leaves the operation range of the BLE module (5-10m), or when the connection waiting time is expired (5 minutes).
The end of a session is a moment when you receive parking pin notification.
Don't forget about the manual we prepared for all smart mount users:
QLYX team <3
An interesting project for you to stay tuned:
Force Field is a patented blanket that glows in the dark for 8 hours and helps children deal with fear of the dark! Click here for more info.