Shipment is done!
Today we packed the last five pallets with 270 packages that will be collected on Tuesday by DHL. Everyone should have a confirmation E-Mail with the tracking link. If you don't have a tracking link please contact me via the Kickstarter message system. (16 backers does not have a tracking link because they need to update the address, I contacted all of them)
Please monitor your tracking status. If DHL or your local shipping company is unable to meet you at the door they will bring it to a package shop and you have 7 days to pick it up. If you miss that deadline they will return it to me. This could take very long and you have to pay reshipping and return shipping.
What can I do if shipping takes very long?
If the tracking will rest in a status for more than 15 days, please contact me and I will open a research task at DHL.
My product is damaged what can I do?
If you get your case and there is a problem with it, you should open a RMA ticket on https://dan-cases.com/rma.html. I will start handling RMAs next week.
Where can I get help with my build?
If you need help with your build, take a look in my official forum threads on Hardforum, Computerbase, Hardwareluxx or PCGH-Extreme. You will find the links in the FAQ on https://www.dan-cases.com/dana4_faq.html
- We shipped 1528 A4-SFX v2 Black, 433 A4-SFX v2 Silver, 562 Window Kit Black, 136 Window Kit Silver
- We printed 8145 pages (Invoices, customs documents, shipping label)
- We used 2600 meters duct tape (48 rolls)
- Shipping takes 120 man hours
- Shipment was performed on 4 weekends
The A4-SFX v3 is ready for preorder on SFFLAB and will be shipped in May 2018. I changed the riser cable to a new unreleased Lian Li one to reduce production time. If you have ideas for some features that should be include please let me know in the forums.
My new case the C4-SFX is in the development and will be released on Kickstarter in May 2018.
Feel free to write some feedback below this post. This will help us to become better.
The Kickstarter campaign was a great experience. Thank you so much for your great support and the great time. You let my dreams of a compact ITX gaming case come true. I will be back on Kickstarter in the near future with new great products in the SFF sector.