September Update - The moment has arrived.
The moment has arrived.
Next week we are carrying out the first VIT shipments.
We will begin with the "Early Birds" batch and as soon as we receive the first feedbacks, we will continue with the rest of the shipments.
Everything needed to operate the VIT is included in each shipping box.
As you already know, the main reason for our delay was the development of the software, so to speed up the shipments we have simplified some functions that will be updated over time (soon).
Nevertheless, the VIT is 100% functional.
The software has an automatic function that identifies the need for updates and notifies the user.
The VIT will come out with the first version of the VIT Studio and we will publish updates including your recommendations, fixing problems, and expanding functionalities.
The function that is not yet finished is the auto positioning of several models in the printing volume. However, it can be done manually. (Following the user’s manual instructions.)
In addition, the software includes the option to send statistics anonymously and to control the VIT remotely, in case the user needs assistance. Both functions are automatically disabled and need the users authorization in order to operate.
On the other hand, we have created the Support Forum.
You can see it at this link: https://support.vitsls.com/
On Wednesday the 12th you will receive an email with instructions on how to register. (Tomorrow is a holiday in Barcelona, it's the National Day of Catalonia)
In this forum we will be publishing videos, pictures and manuals of everything related to the VIT.
With your login you can comment, post images, videos, share problems or information that you think is relevant.
It will also be used as one of the technical support channels.
You can control the scope of the publication by making it public or private. (To preserve confidentiality).
Regarding distribution, in order to provide you with face to face technical support if needed, we have selected a distributor in each city where there is a Backer (except for a couple of exceptions).
Finally, we will be attending two major events in October:
From the 12th to the 14th we will be at the Maker Faire European Edition in Rome. (More information at: https://2018.makerfairerome.eu/en/exhibitors/?ids=363)
In our hearts we are still Makers and we feel honoured to be a part of the Maker movement and to participate in this faire.
From 16th to 18th we will at the In3Dustry faire.
(For more information visit http://www.in3dustry.com/en/home)
Stand B 229 | Hall 8 | Level 0 | Montjuïc Venue (Barcelona)
It is a faire aimed for additive manufacturing professionals.
If you want to attend the In3Dustry faire, kindly send an email to firstname.lastname@example.org and we will give you a free code to access the fair.
On behalf of the entire team of Natural Robotics and myself, we want to thank you for your patience, trust and continuous support.