Thank you + Next Steps
Thank you so much for making our project a reality!
Since the campaign closed we have been busy kicking off our partners to complete pre-production for Smarterware and wrapping up our next steps to finish up on Kickstarter.
A few things need to happen before we can finalize our production kick off and start working towards fulfillment. Here's a quick rundown: First, Kickstarter needs to transfer over the funds so we have the money to make the rewards (this can take up to two weeks). Second, we have to finalize your rewards and be sure we know where we need to ship them.
We’ll send out a BackerKit survey to collect this information. We’ll give you a heads-up before we send the survey so that you can watch for it. You don’t need to create a BackerKit account to answer your survey. The invitation email contains a link to your personal survey. It is important to submit your responses as quickly as you can since we need this information to process your rewards. If you need to change your survey responses, purchase add-on items, or update your shipping information, you can click the link in your survey email again or request your survey link under "Lost your survey?" on our BackerKit project page. (This page will only start working after we send the surveys out.)
If you prefer, you can contact me directly and give me your information, but answering your survey helps us get your rewards out to you faster. BackerKit helps us save lots of time by streamlining the survey process, automating data organization, and providing us with pledge management software to make it easy to process your pledge reward shipments. If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey link is sent to the email address you use for your Facebook account. If you have another email address that you prefer to use, please contact me.
Again, thanks for all your support. We can’t wait to help you waste less and smile more with Smarterware!