January update - Moona
We wish all of you a great year!
We have a packed update this month. Here’s what’s in store:
- CES Recap
- 2018 Review / 2019 Preview
- Hardware updates
- Packaging and User Manual
- Christmas sleep kit follow up
CES 2019 (blog post)
We started the year with a bang. As you already know, we were selected to exhibit Moona on a stand at the CES earlier this month. CES is nothing less than the biggest technology show of the year and the place where we introduced the concept of Moona two years ago.
There are so many things to say about this week that we made it a whole blog post on our site. Check it out to see what were our objectives and what we learned.
We were very happy to meet with two of you, Vincent and Myke. Read our week recap to see Myke’s reaction after trying Moona in the bed we had set up.
2018 Review / 2019 Preview (two blog posts)
2018 was equally unforgettable, challenging and rewarding. 2019 promises to be even more so.
The year ahead will be the most exciting yet with the shipping of Moona still on track for this Spring.
- We reached a huge milestone last month: we launched the plastic mold making!!
We are now waiting on the first injected plastic parts of Moona, made with the same molds and tooling as the future production units. Getting the first injected pieces after launching the mold takes around 45 days.
We need to make sure that our product will match your expectations in terms of cosmetics and environment. To do so, we will produce small quantities and will test them extensively. We will drop them from a certain height, check if they are waterproof, etc. We will then know if Moona is ready for larger production.
We also need to make sure that Moona’s appearance is durable. We are trying to find out how to improve the fabrication process
David (back in China) and Dhylane will visit the factory next week to check on the status of the molds.
- We also recently launched the making of our custom silicon parts
Amongst them, the device buttons, parts around the tube connectors and the pump bracket.
The pump bracket is still being tweaked after we found out that the current one does not hold the pump well enough after a few weeks of use. We found this out after test-dropping a prototype. We have already launched the prototyping of an improvement and we will get the sample in 3 days.
Packaging and User Manual
A good box needs to:
- be strong (delivering services tend to not treat packages kindly)
- protect the product
- look good.
We are working with a partner (Packitoo) to design the packaging.
They also help us choose the foam filling to protect the product.
The user manual is an important step to make sure Moona is easy to install and use. We are writing two versions: English and French.
If you are interested in reading it in advance and giving us your feedback, please comment below and we will get back to you.
We will also have a section in the app with how-tos and videos for the setup and the management of Moona.
Sleep Kit for Christmas
A few of you have informed us that you didn’t receive the sleep kit we sent you for Christmas. We started investigating and we found out that the shipping had been delayed for a few of them.
Please also check that you have completed the survey we sent you on the 15th of November. This is where we asked for your contact details.
About 70 of you still haven’t completed the survey. Please do or we will not be able to send you your reward.
To complete or change your address, please log in to Kickstarter, go to our page, click on “View Pledge” and then go to tab “Survey”.
We sent a kit to everyone who completed their address before the 31st of November.
If you did so and still haven’t received your kit, please contact us at firstname.lastname@example.org.
Have a good day,
The Moona Team