Frequently Asked Questions
Short Answer: An Ultrasonic Wash Tank dissolves the soluble support material, such as PLA.
Detailed Answer: When printing two different materials, ABS and PLA, in the dual head option, the PLA is typically used as a support material for the ABS. While both materials extruded are molten, they require a surface / layer to print on. Think of squeezing a tube of toothpaste plus gravity. If you do not have a support material like a toothbrush, the toothpaste will hit the floor. Finally, an ultrasonic wash tank is like a dishwasher. In this case, the ultrasonic wash tank dissolves the PLA, leaving the ABS intact. This process is much faster than letting the part soak and waiting for the PLA to dissolve, plus an ultrasonic wash tank gets into the smaller cracks much better.Last updated:
Linux? Yes, in fact we have been working with a few open software packages, like PronterFace to allow Linux users to use the HYREL 3D printers.
Mac? Yes, we will be writing printer drivers to work with the open source software, Pleasant 3D. You can check out a video of their software at: http://www.youtube.com/watch?v=ziqxKS7gIoc
PC? Yes, we are using Slic3r at present and negotiating to use File2Part on our system. File2Part is also a Kickstarter project! You can find and support them at: http://www.kickstarter.com/projects/878533101/file2part-software-that-makes-3d-printing-easyLast updated:
FULL DISCLOSURE: Over the past 20 years, one of our products was a high power, high frequency ultrasonic cleaner used extensively for cleaning semiconductor wafers. We licensed this technology to a company in California named PCT Systems.
We have chosen the Kendal Heated Ultrasonic Cleaner as our Ultrasonic Wash Tank. It has the following specs:
4 sets of powerful ultrasonic transducers
Cleaning Power: 240 Watts of cleaning power
Frequency: 42,000 Hz
Tank Size: 11.8 x 9.5 x 6.0 inches (L x W x H) -- 300 x 240 x 150 mm
Outside Dimensions: 12.5 x 10.5 x 11.5 inches (L x W x H) -- 320 x 270 x 295 mm
Tank Volume: 9 Liters (2.38 gallons).
Whole Body in Stainless Steel -- Anti-Acid and Alkaline
Digital Control of Cleaning Time and Temperature
- 1 to 99 minute programmable cleaning cycles
- Programmable temperature control from 20 to 80 degrees Celsius (68-176 degree F)
LED Digital Display shows temperature and time
Safe and Efficient Heater -- 300 Watts, and can be used at the same time as the cleaner
Drains with Flow Control Value for Easy Cleaning and Rinsing
Suitable for Various Industrial Environments
Comes with a Stainless Steel mesh basket
Power Supply: AC 100-120V 60Hz
Gross Weight: 17.7 lbs ~ 8.03 kgs
For a good FAQ about Ultrasonic Wash Tanks, please go here
Yes! Every version of the HYREL 3D Printers will have a hot bed / heated bed platform.
We are the process of making a video detailing this information. Please stay tuned!Last updated:
Will the software you show in the teaser be running on the PC embedded in the system or on an external PC? Will I require a monitor/keyboard/mouse to be connected to the System?
The software shown in the teaser is running on a PC. It will run on the embedded print server on the printer. The System was designed to let you run via VNC from any computer in your network. As well as have the option of attaching a monitor, keyboard, and mouse directly to the printer as well.
This gives us the power to make special measurements and video features, and allows ALL platforms to interface with our printer, Mac, PC, Linux, Android, via the VNC.Last updated:
We have a Linux-based print server already functioning and we are developing it to be at a price point which fits.
It is our intention to have a print server embedded in the high-level HYREL 3D System. There will be a full feature list released in the next two weeks about that print server.Last updated:
The HYREL 3D Engine has a micro-controller which has a USB port on it. You can supply the part file to be printed via USB memory stick and the Engine is capable of printing without needing a computer.
We will supply and ship the software which will allow you to run the part from your PC using a USB cable. (The software will also be available for download on our website at www.hyrel3d.com.)
The HYREL 3D System we sell comes with a full print server for independent printing. There will be a full feature list released in the next two weeks about that print server.Last updated:
1. By containing all of the moving parts within the enclosure, it provides a protective shell. This safety factor is paramount for an home, office, commercial, and industrial environment.
2. Even though we are using micro-stepping motors and drivers to reduce the amount of sound the motors produce (which is an issue all machines have), the enclosure will dampen this further (or possibly remove the sound altogether).
3. Because some people have sensitivities to the smell of the emissions (the ABS and PLA do have a slight smell when molten), we have built into the enclosure a venting port so these emissions can be directed away from the machine to wherever the user feels is necessary.
4. Finally, even though we cannot claim that this is a heated build chamber (due to Stratasys's US patent, #6,722,872), our enclosure does contain the emanating heat rather well. This provides better builds overall for larger parts. However, a heated build platform provides a suitable work-around for all HYREL 3D printers.Last updated:
We are implementing this as we speak. When the printer detects motion loss or if the material doesn't extrude right or doesn't position right, it freezes the build. This allows an operator to come and review and start from that point. This ability allows a chance to recover a part without losing all the time invested.Last updated:
Yes! Safety always comes first in everything we build.
If someone were to design a drive system which, no matter what gets in the way, it keeps going, it's going to hurt someone or break something.
This is why we are building a drive system which has more than enough power to position itself at a relatively good speed. However, it's not so powerful that it's going to be a safety hazard and/or threaten the machine's longevity or rigidity.Last updated:
In our Semiconductor company, we developed a vision system to read bar-code and OCR on silicon wafers.
Our goal of calibration is measure the FINAL result, I.E. "what quality and width are the lines that are being extruded?" This is done optically with our embedded PC, and it accurately represents how the printer will perform on the next build run.
Our calibration techology will extrude test lines outside of the part build area and use the camera to verify the feed rate and consistency is in spec, or it will suggest adjustments to improve the results.Last updated:
Actually, we can make "Hot-Head" extruders which use 1.75mm. At this time, the "Hot-Head" extruders only work with one type of filament. So if you want to have the ability to use the 1.75mm and 3mm, you will need to have two extruder heads, one for each size of filament.
PLEASE NOTE THE FOLLOWING:
Our "Hot-Head" extruders have been tested with 3mm and have had consistent results. We have yet to test 1.75mm. If it meets our standards, we will offer them.
If the 1.75mm filament works and if you have already pledged and would like to have the 1.75mm filament instead of the 3mm, please email us before the Kickstarter campaign is over and we will gladly swap them at no extra charge.Last updated:
Easy! You can sign up to be considered for distribution / sales through: email@example.com. Please include all of your contact information.Last updated:
We are consumers just like you, so our philosophy is to treat you the way we want to be treated.
All core electronics are covered for 1 year.
Heaters, hot ends and hot beds are covered for 90 days, but if it is an obvious manufacturing error, we will not charge for repair. Our policy for all parts (not just electronics) is depot repair, you only pay shipping.
The mechanical parts of the printer are very solid, so we do not expect any real problems there, unless you operate your printer in a very dirty area, such as a saw room or sand blasting area. (NOTE: operating in such an environment would void the warranty.)
Mechanical parts are also under warranty for 90 days. As an aside, we have been using these bearings for over 20 on hundreds of machines, and NEVER had to replace one in this type of application.
One of the strengths of this design is its modularity. Each axis is its own module. We can easily identify problems and offer a modular solution which usually would take only a few minutes of a moderately skilled person to replace.
On the HYREL System, we have the ability to diagnose the printer via VNC.
On the HYREL Engines, we are working on software which will allow us to link up with the printer controller via your PC over VNC.
Either way, this will help us quickly diagnose the problems and decide what action is best to take.
You can be sure that we will do everything we can to make your experience a positive one.Last updated:
Yes! You just missed them on this webpage. They're listed just above the Technical Specs section above this FAQ section.Last updated:
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