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OSSIC X is the world's first headphone that instantly calibrates to your anatomy for the most accurate and immersive 3D audio.
OSSIC X is the world's first headphone that instantly calibrates to your anatomy for the most accurate and immersive 3D audio.
OSSIC X is the world's first headphone that instantly calibrates to your anatomy for the most accurate and immersive 3D audio.
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10,263 backers pledged $2,708,472 to help bring this project to life.

A Very Sad Goodbye.

43 likes

Hello Backers,

It is with an extremely heavy heart that we must inform you that OSSIC is shutting down and will be unable to deliver the remaining OSSIC X headphones.

The OSSIC X was an ambitious and expensive product to develop. With funds from the crowdfunding campaign, along with angel investment, we were able to develop the product and ship the initial units. However, the product still requires significantly more capital to ramp to full mass production, and the company is out of money.

Over the last 18 months, we have explored a myriad of financing options, but given VR’s slow start and a number of high profile hardware startup failures, we have been unable to secure the investment required to proceed.

This was obviously not our desired outcome. The team worked exceptionally hard and created a production-ready product that is a technological and performance breakthrough. To fail at the 5 yard-line is a tragedy. We are extremely sorry that we cannot deliver your product and want you to know that the team has done everything possible including investing our own savings and working without salary to exhaust all possibilities.

The OSSIC X was started as a campaign to create immersive and interactive audio. One of the biggest questions was, in a world of small earbuds and phone speakers, do people really care about great audio? Are they truly interested in the next generation of 3D audio? The success of the campaign was a resounding “YES” that has had a ripple in the audio industry.

We will forever be grateful to you and the team members, investors, and business partners who believed in us and helped give our dream a fighting chance. We were able to achieve some amazing things in an industry that was, and still is, ripe for innovation. Your voice of support throughout these past 2 years will continue to bring change to the industry, as bigger players than us refocus their efforts into better, smarter, and more immersive audio. 

Thank you for all of your support, and we sincerely apologize that we could not deliver all of the headphones.

Sincerely,

- OSSIC Team

--------- 

More information: 

What was accomplished on the project and how were the crowdfunding funds used?

After spending over 2 years working on the Research and Development of the OSSIC X we were able to complete the development of the hardware and initial versions of the software. 

The headphone went through 5 proof-of-concept level builds, 4 engineering/factory builds, and 1 pilot production build—where we completed 250 units and delivered the first ones to those backers on Kickstarter who pledged for the innovator edition reward.

It took, at times, 20 people with expertise in software, electrical, firmware, mechanical, acoustical, signal processing, and sound engineering, as well as UI/UX, industrial design, and program management to develop and ship those units.

The crowdfunding money we received played a huge role in allowing us to get as far and accomplish as much we did – funding half of the R&D and production costs needed to bring the product to life.

Why was this so expensive to develop?

Inventing something new while also developing complex hardware is expensive. The addition of stretch-goals to add mobile support increased the software scope from two operating systems to five, added an incredibly powerful 32-core processor onboard the headphones for processing, and required us to enter into substantial business development with mobile manufacturers to support multi-channel connectivity. It ultimately doubled the size of our development. 

The unknowns that come from grounds-up development with so many new features ultimately stacked up to create delays and cost overruns.

What made this project so exciting, and ultimately ended up being its Achilles heel, was the complexity and scope. This project was complex because it had 3 large categories of development, all with new and unique elements: 1.) Hardware, 2.) Software, and 3.) Audio Ecosystem.

Hardware new/unique/different features: A typical headphone would only have 2 playback transducers, but the X has 8 playback transducers, 6 microphones, and multiple sensors. In addition to the complexity of more elements, head-tracking was a new feature, yet the trackers on the market were too slow. Thus we needed to upgrade mid-stream to achieve smooth tracking.

The software was complex because it required new algorithms to dynamically incorporate sensor information and beamform across the playback transducers. Additionally, with the stretch goals, we needed to support 5 different platforms: embedded-DSP, Windows, macOS, iOS, and Android for both UI and custom signal processing. A typical headphone has no software at all. The initial headphone units successfully incorporated custom algorithms and played back over Windows, macOS, and 3.5mm platforms. The iOS and Android app were created and were were on track to be finalized after working through the UI/UX with Beta backers on Windows and macOS.

Additionally, the audio ecosystem itself is complex as 3D audio continues to rapidly changing/developing. VR, gaming, film, and music workflows are different, with tools and formats varying across sectors, and VR/AR workflows were still being defined as we developed. 3D audio information is present in much of the media, but remained inaccessible to the user. Our goal was to ensure compatibility with as many devices as possible, and to give the best experience required ecosystem development and exploration of developer tools. To that end, developer tools including a VST plugin and FMOD Plugin were created, and released in beta to select developers.

How have other companies crowdfunding complex hardware projects succeeded? 

Most crowdfunded companies working on similar complex hardware such as Oculus, and Doppler labs have raised >$10 Million in other investment before delivering on their projects. 

As another reference, Creative labs claims to have spent over $100M working on 3D audio. http://www.businesstimes.com.sg/companies-markets/creative-brings-3d-sound-to-headphones-after-us100m-rd

Why can’t you ship the remaining units?

We were not able to secure additional funding, and are out of money. It would take more than 2 million additional dollars to complete mass production of the remaining backlog.

What about other investment?

OSSIC raised substantial Seed Investment from sources other than crowdfunding. Crowdfunding represented about half of total funding.

Initial investment traction was strong, but the slower than expected adoption of VR and the failure of several high-profile crowdfunded hardware companies made it challenging for us to raise subsequent financing.

We explored over 150 investor partnerships in total. While we had some we thought were going to come together, ultimately they did not materialize.

What about StartEngine?

In February of this year, OSSIC launched a crowdfunded equity campaign on the StartEngine platform, hoping it could raise the initial funds to start mass production, and be a catalyst for broader investment. While we secured $130k in commitments, it was not enough interest for us to be able to move forward into production and so we ended the campaign without taking the funds.

What about OSSIC the company?

The company is shutting down effective immediately. We have a very dedicated team up folks who have remained for the last 6 months, working for free, doing anything they could to try and make the company succeed. Through their efforts we were at least able to ship the innovator units.

Can’t someone else build the product?

We engaged with many larger companies who had interest in our technology, but ultimately none of them had both the appetite and ability to make the required investment to bring the product to market.

Ricken Eriksen, bhagvan, and 41 more people like this update.

Comments

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    1. Uday Gunjikar about 12 hours ago

      I demand a refund!

    2. Missing avatar

      Mitesh 5 days ago

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    3. Steve Tramack on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    4. Missing avatar

      Garth Paine on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012

      This is not acceptable news and you cannot do this without there being an associated costs beyond your enthusiasm.

      I demand a full refund as you have not complied with the agreement under which my money was taken. Development may be expensive but you should be conscious at all times of the arrangement into which you have contracted and fulfill that contract.

      A refund is your only option at this point.

    5. James Robert George Wright on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use#section4

      "When a project is successfully funded, the creator must complete the project and fulfill each reward. Once a creator has done so, they’ve satisfied their obligation to their backers.

      A creator in this position has only remedied the situation and met their obligations to backers if:
      #5 - they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form."

      No refunds have even been mentioned in this post, nor has any news of alternative development of the project.

      I demand a full refund for my pledge amount.

    6. Trogdor
      Superbacker
      on

      Summation:
      --We (Ossic) dicked around with your money and bought cool toys.
      --We (Ossic) are asshats and ass clowns and have failed b/c we really didn't know what we were doing.
      --We (Ossic) appreciate you funding our life for 2 years.
      --You're screwed. No money for you! No headphones for you!

    7. Missing avatar

      Diana on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    8. Missing avatar

      Oscar Mikaelsson on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    9. william gardner on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    10. Matthew Simmonds on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    11. Missing avatar

      Trina Histon on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    12. Missing avatar

      Patipong Kasemsant on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    13. Missing avatar

      Nathanuel Kemp on

      I invoke my rights under Kickstarter's Terms of Use:

      https://www.kickstarter.com/terms-of-use/oct2012

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I demand a full refund for my pledge amount.

    14. Sasha Orr on

      I paid for a $249 plus shipping reward: $289 total! Appalling this has not been refunded or fulfilled.
      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012 " Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. " I demand a full refund for my pledge amount.

    15. Christopher Roulston on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    16. Luis Miguel Prieto on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    17. Missing avatar

      Rhys Guy on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012 " Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. " I demand a full refund for my pledge amount. Backer #4,537

    18. Missing avatar

      Dark Memoria on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    19. Josh Smith on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    20. DRJuwono
      Superbacker
      on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    21. Missing avatar

      Michael Payton on

      While we all accepted the reasonable business risk, this smacks of incompetence or maybe worse. Seems to me they were always making slick videos and flying to tradeshows here there and everywhere - an effective way to quickly burn money. These guys were just on a two-year joyride at our expense.

    22. Anthony Magnia on

      I miiiight be willing to pay another 200 to actually get my headphones if you guys can finish the software... (assuming the 2,000,000 is split by the 10,263 backers)

    23. Jasper Chu on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    24. Simon Benz on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    25. Min-Dong Chang on

      invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    26. Kendrick Tri Huynh on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    27. JJ McMahon on

      Has anyone actually gotten a refund?

    28. JJ McMahon on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    29. Missing avatar

      banks2337 on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    30. Luis Mok on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    31. Emil Drange
      Superbacker
      on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      '' Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill. ''
      I demand a full refund for my pledge amount.

    32. Or Biton on

      Following the user agreement: https://www.kickstarter.com/terms-of-use

      they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.
      The creator is solely responsible for fulfilling the promises made in their project. If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers.

      I demand a full refund for my pledge amount

    33. Missing avatar

      Rick Wathen on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    34. Gus Bilotta on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    35. Missing avatar

      Karim Donald Slimane on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    36. Missing avatar

      yle on

      The project was massively over-backed and they still failed. I think I am done supporting projects on Kickstarter.

    37. Missing avatar

      Höller Benjamin on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    38. Kirk Stager
      Superbacker
      on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    39. Bobby Alcott
      Superbacker
      on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    40. Missing avatar

      Abe Sharma on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    41. Missing avatar

      Micah Alexander on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    42. Missing avatar

      Richard Clompus on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    43. Rares T. Gosman on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    44. Missing avatar

      Adroit Mak on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    45. Missing avatar

      Jeffrey Lacap on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    46. Missing avatar

      Loh Wei Yang Brian on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    47. Rafael Assato Ando on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    48. Missing avatar

      Cyrus on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    49. Merlo Raffaele on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    50. Joellyn McGeachy on

      I invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012
      "Project creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.