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No more lumpy foam, stabby feathers and melty memory foam. Introducing the Purple® Pillow, the first innovation in pillows since geese.
No more lumpy foam, stabby feathers and melty memory foam. Introducing the Purple® Pillow, the first innovation in pillows since geese.
17,733 backers pledged $2,640,852 to help bring this project to life.

Pillow Shipping Going Into March

Posted by Tony Pearce (Creator)
35 likes

Pillow Shipping Will Flow Into March

This is not as fun of an update as I was hoping to post today :( 

We were thiiiiisssssss close! Unfortunately our main pillow making machine broke over the weekend and it's going to take some time to fix it.But it is fixable! We don't know exactly how long it will take, so I can't tell you exactly how long it will be before we can finish sending out the last couple thousand pillows.

Darn that Murphy and his stupid law! You guys have been so patient and we SO appreciate it! I'm just glad we were able to get out the vast majority of pillows before this major hiccup.

What We've Shipped and What's Left

Out of our 15.3K US backers, we've shipped to over 14K of them! That's over 90%!!

 
We have about 1300 more domestic backers to send pillows to, plus the 1700 or so international backers that were estimated to ship in March (hopefully those should still be good!). For those of you who haven't received your pillow yet, I'm SO so sorry! We're still definitely going to get them to you. This is an unfortunate setback, one we are definitely learning a great deal from. 

I'll be sure to keep you updated on when we can start shipping again.

I would just like to remind all of you amazingly wonderful people that since Kickstarter is a crowdfunding platform, shipping estimates are just that—estimates. The no cancellation/return policy is still in place. Since Kickstarter is a crowd-funding platform, the products you receive are essentially a "thank you" for your generous contribution to the campaign and for helping us make the Purple® Pillow a reality. Because of that and a few more technical considerations on our end, the policy was set from the beginning of the campaign. I know waiting a while longer is the worst, so thank you again for your incredible patience and support!

I seriously love the stuffin' out of all y'all!

A great big bear hug from me to you ♥
A great big bear hug from me to you ♥
 

Comments

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    1. Missing avatar

      Alyssa Raymundo on

      Got mine a few days ago! Great product A+++

    2. Isaac Cedeño Yanez on

      Can i get 4 pillows ? if im going to wait this long i rather get 2 more pillows

    3. William Quibell on

      Why is it every American based kickstarter screws international backers? I mean this is becoming so ridiculous that Kickstart should start putting in provisions for us international backers. The option to op out if they can deliver. Or better yet, deliver the international backers first, then USA.
      Sucks.

    4. Missing avatar

      Jesse Lee on

      I've had mine for a least a week now and I'm enjoying it!

      GOOD LUCK GUYS!!

    5. Missing avatar

      Simon Kopec Modiano on

      Hi Purple team! I hope the machine gets fixed swiftly, dame Murphy as you said. I changed emails since backing you and now I'm concerned I won't know if the pillow is shipped for me or not. Is there a way for you guys to check? Simon K

    6. Missing avatar

      Rebecca Wicks on

      Just curious, when my pillow is shipped with I get a shipping notification in my email, or do I have to check Backerkit?

    7. Justin
      Superbacker
      on

      Annette, blow it up and hold it under water. You'll see exactly where it's leaking.

    8. Emily Fox on

      I'm having issues with the booster as well. Ordered 2 pillows, but neither booster is holding air, both are completely flat by morning no matte the level of inflation. I really need the booster as I prefer to sleep on my side or back, is there any way to replace them or find an alternative. We love the pillows (and so does our cat!) But right now I'm forced to put another pillow under the purple pillow to lift it to my needed height which seems counterintuitive.

    9. Missing avatar

      Annette S. on

      I like the pillow itself. It does sleep cooler for me. I need the booster to sleep most comfortably, but it has quit completely holding air. It held air well for about the first two weeks. But it suddenly went flat and I can no longer get it to stay inflated for any length of time. I am trying to adjust to sleeping lower, as just trying to prop it up higher with something else would be blocking the air flow that is allowing me to sleep cooler. But it is not as comfortable and I am disappointed with the booster's failure. I cannot spot any holes in the booster leaking air and have done nothing that would have caused any. Are others having this problem with the booster? Is there a solution to this? Is this a design flaw that will reoccur even if the booster is replaced?

    10. Missing avatar

      Will on

      Want to return it. It is so uncomfortable and smells wack even after several washes. Sad!

    11. Missing avatar

      Kevin on

      Please let me know where on the list I am . I dont see how mine has not shipped if you are at 90%. I ordered months ago MONTHS, MONTHS AGO Thank you

    12. Missing avatar

      Bobbie Riplie on

      I ordered the pillow but don't know if you received my order. I don't want to order again and end up with two as I can't afford it. ( widow, low income). Tell me if you received my order please. Thanks, Barbara Riplie

    13. Tacie Himelright on

      I am sad for those who haven't gotten their. I was really surprised by the weight. I had fun opening it. It was like wrestling with an octopus until I got the hang of it. I like mine a lot. I'm not sad I purchased it.

    14. Missing avatar

      Heather Wilson on

      Will we be notified when it does ship. I was afraid the package was stolen off my front porch.

    15. Jason Zale Zalenski on

      Loving my new pillow! I do think the bed will be next on my list! Great job!

    16. Missing avatar

      Harold Caballeros on

      I received the pillow and used it five days. It is not thick enough and the booster is a joke.
      I want to return it. I really did not like it. How can Improceed?

    17. Missing avatar

      Blitz1775 on

      Have to say your tone in this message came off very prickish even with your liberally applied gifs to deflect. I'm understanding that you didn't meet your goal, but immediately jumping behind the KS flame shield of "donations" for a minor stumble makes you look unprofessional to say the least.

    18. Shane R
      Superbacker
      on

      For the record, this pillow is amazing. I sleep on my stomach, no booster, it's better than any memory foam pillows I've had. And I don't know why a couple people mentioned a smell, mine never had any smell.

    19. Brent Passey on

      I once backed a project delivered 2.5 years after the estimated delivery date. This is nothing. Frankly I'm just glad when rewards arrive reasonably close to the estimated date.

    20. Benjamin Koala on

      I received both of mine today in the mail but one was lacking the pillow case. The packing slip even listed two cases. What's up with that?

    21. Missing avatar

      David on

      I can except the setback, I was one of the last backers I think and bought a set. Hope I can post a stellar review in the near future.

    22. Missing avatar

      Jose Carlos Ramos on

      I wanted to buy like 6 more pillows, oh well who ever don't want the pillows I'll buy them from you. Thank You.

    23. Missing avatar

      Jose Carlos Ramos on

      I was about to buy more, who ever don't want them I'll buy your guys instead .

    24. Chad Weismiller on

      I've had the pillow for a week now and can't believe how awesome it has been. I'm a side sleeper and can tell a big difference every day when I wake up.

    25. Joshua Mullin on

      Has anyone else stopped using these because of the smell? The rubber smell drives me nuts to the point where I can't sleep on it.

    26. Missing avatar

      Jesse Harley on

      Love mine, sucks others have to wait, but not extending compensation for excessive wait times make it a lot less likely people will continue to shop. Is your goal to sell one pillow? Or a bedroom set inperpetuity because you build a loyal clientel based on quality buisness practices.

    27. Missing avatar

      Jesse Harley on

      Love mine, sucks others have to wait, but not extending compensation for excessive wait times make it a lot less likely people will continue to shop. Is your goal to sell one pillow? Or a bedroom set inperpetuity because you build a loyal clientel based on quality buisness practices.

    28. Frank Sharp on

      Got ours today. Worth the wait. Great product.

    29. Justin
      Superbacker
      on

      With a February ETA......***ETA***.....no one here has any room for complaints.....shipment wise.

      As for the pillow itself....eh. It's no better or worse than anything else on the market. Stay cool? LMAO!!!! It heats up just like everything else.

    30. Missing avatar

      Brandy Cerveny on

      *tears up* My neck is out and I have a migraine. I was desperately hoping for my pillow this week. What an over all let down for us remaining backers. Thanks for the hey shit happens and oh yeah just a reminder that there's nothing you can do about it message. Still hope the pillow saves my overall disappointment......ya know maybe another month from now.

    31. Missing avatar

      Bob Turitz on

      Hate to say it, I tried for 2 weeks to adjust to my new pillow. I slept like hell. I am a belly sleeper and my neck was sore as was my face. Maybe this pillow is only for back sleepers??

    32. michael christofield on

      What about my pillow case? I still haven't received that. I received my pillow before Christmas. This is ridiculous. I've sent multiple questions, and they've been ignored. This is definitely not a company I will ever want to support again.

    33. Missing avatar

      Jeff on

      I have slept amazing on my pillows. No booster in use at the moment. Flat, keeps my head up all night.. i am so thankful. Purple mattress & purple pillow. You guys have really helped a guy with an old beat-in mattress with back pain. Thank you so much.

    34. Walter Grogan on

      Sadly these pillows kinda suck. They make me snore. Would never buy again

    35. Missing avatar

      Erik Boese on

      My one booster won't hold air anymore.