Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Stuart Allington @Stefan Frühauf @Linda Gordon @Tony Liao @Mike Smith @Stefan Schaller @Juli You have completed your order.
i havent received the survey, pls resend...(Backer 1019)
Have not received the survey.
Please resend survey, thanks
I did not receive the survey, please resend again. Thanks.
I have not received survey yet, please resend. Thank you.
I have not received the survey yet, please resend, Thanks
Spam spam spam spam spam spam spam
Can you confirm that my survey was received and that you have my address - I received an odd request saying I didn't respond to survey yet I have your confirmation thanking me?!
Can you stop sendin not Vasco Cube updates through this campain? The last 3 updates weren't relevant to this campaign
@Chrysostomos Antoniadis Hello! We will ship before Christmas. Check our last update! https://www.kickstarter.com/projects/223985220/vasco-smart-packing-cubes-and-bags/posts/2029423
Can you give us an estimation about delivery times. I am planning a trip for Cristmas and nobody would be available to receive the packet for me!
@Dan Chen Hello! Sent again a survey for you, you can update shipping address. Address will be locked when we will start shipping (1st of December)
Can we still update our shipping address? If so, should we do it on the CrowdOx survey and when will the address be locked?
@melanie Sent you a message, Please, check it.
hi havent got the survey either
@Rio Naldo Hello1 Yes, we will ship before Christmas. Check our last update! https://www.kickstarter.com/projects/223985220/vasco-smart-packing-cubes-and-bags/posts/2029423
@Michelle Mules Sent you a message, Please, check it.
Sorry haven't received the survey
Hi I have received a survey. Can you please direct me on what to do ?
Hi, Are you still planning shipping it on early December so can arrive at me before Christmas? Because I am planning to bring it along my holiday.
@Louise Levesque Thank you for order!
Thank you Vasco I was able to complete the survey. Thanks for your quick response.
I added it to your order. There are 2 sets for super early bird price in your survey for $ 238 and 2 sets of Laptop sleeve.
Please, check it again.
@Vasco it still gives me only the option to pick 1 super early bird instead of 2 like I originally purchased. Please rectify the issue so that I can complete my survey.
@Arnimate thank you got $10 back on my cc. We are looking forward to recieving these
@Martin Bergvill Hello! 2 X Whole Kit for Super Early Bird price was added to your order. $ 10 were refunded
Hm I think I paid too much. I had a Super Early Bird thing and wanted another set. Could you check what happend?.
@Carla Graça All was sent. Wrote you a message, Please, check it.
Jennifer K. Koons A discount was added to your order. Please, check it again!
I haven't received my survey yet, have they all be sent?
I planned to add the cosmetics bag, which is $25 on the site.
@Felex Lung Wrote you a message, Please, check it.
@Jennifer K. Koons You have extra $20 in CrowdOX. Which extra bag do you want to add?
@Louise Levesque A second super early bird package was added to your order. Please, check it again.
Don't know why I have to pay $12 extra for a tiny wallet (I've added $9 for shipping). Kindly fix it for please offer me a full refund. Thanks!
I pledged the $20 extra for an add on bag but it comes up as more than that on Crowdox. How can that get altered? Thanks!
Ok sorry I see that the 2 computer bags are already added and that's why I'm left with 119$, but I cannot select my second super early bird package, it doesn't give me the option.
It does the same, it doesn't give me an option of adding a second super early bird package. I have pledge 298$ when I add the super early bird @ 119$, it tells me I have only 119$ left, how can that be possible??
@Sergio Kock Happy to help! thank you!
Thanks for the swift response, happy with the offered solution!
@Pucelle @Becky Isjwara
Write you message, Please, check it.
@Louise Levesque add it to your order. Please, check again
@Rio Naldo Hi! Receive your survey. Everything goes according to plan. We have already started manufacturing and hope that all backers will get Vasco before Christmas.
@Sergio Kock and backers if you have any questions about your survey, please, write us.
Sergio We change your reward for 2 X Whole Kit for $ 109 . You have extra $20 in your survey now, you can add any extra bag to your order, Thank you!
Hi, just wanted to know why I had to pay extra when I thought I already paid shipping in my pledge?
It was supposed to be $20 for add-ons but the crowdox survey isn't correct.
I paid for 2 super early bird , plus 2 additional bags and the shipping, and now the survey is giving me only for 1 super early bird and i don't even have enough money left to get the second one, let alone the 2 extra bags. Could you please tell me what's up with that? I had written to you last month confirming that that's what my payment of 298$ was for and you said not to worry and would be all sorted out with the survey and that i would get my picks. Could you please rectify the issue.
Just got the survey. I selected the hyper early bird, and because I wanted two sets, I entered an amount of 2x $109 plus 20 bucks in shipping, as was indicated by you guys in the overview.
Now I get the survey and it turns out that I have to pay an extra $20 for an extra set. Can you please tell me why this is? I paid for now, but it is not in line with your statements....
Got the survey just now
Hi, Just checking whether have you received my survey ? and for the shipping is it still expecting to arrive before Christmas because I am going holiday and really need it. Hope you can deliver it on time in December. Thanks