- Our Pledge Manager partner will use this data to correctly apply proper rewards to every backer and thus, calculate shipping costs.
- Our fulfillment partners responsible for sending the games to your door.
Disclaimer: By pledging to this Kickstarter, you acknowledge that the final appearance, materials and content of the rewards are subject to change, and may differ from what is presented while the Kickstarter project is active. You agree to provide correct address information for delivery of your reward and ensuring this address is deliverable by normal methods.
We have a no-questions-asked refund policy.
All pledges can be refunded in full up to 14 days after the end of the Kickstarter campaign. In addition, if any part of your order cannot be delivered, then we will reimburse you the full cost of this component regardless of the date.
If you apply for a refund more than 14 days after the end of the Kickstarter then we will only be able to refund 85% of it. The difference is the amount of the unrecoverable fees paid to process your order.
Once we have started to process and pack your order, refunds will no longer be available.
Risks and challenges
Jackbro Team proved with Vikingar's and 40 thieves's Kickstarter campaigns that they did their homework. The facts prove it, nothing was left to chance.
This is our 3th Kickstarter campaign and we assure you that you will have the same excellent service from our team. Because the most important thing is YOU.
YOU are part of the great Jackbro team and we will do our best to satisfy you and deliver your rewards for your invaluable support.
Each project has a risk, but here are the measures taken to reduce them to the minimum:
> Artwork: All illustrations for the game are complete, with the exception of last-minute changes before sending the final files to the manufacturer.
> Component Quality: We have worked hard with game makers that proves that they make great games with a high level of quality.
> Delivery time: Unexpected delays beyond our control can still occur (for example, a shortage of components, manufacturing problems, customs clearance times, etc ...). For the production schedule of Nouvelle-France, we used conservative estimates to account for unknowns and bumps on the road
> Achievement: We will work with recognized and proven companies to deliver quickly and efficiently.
Financial risk: None. We have everything calculated and if we reach the financing, you will have your reward or a total refund.
In addition, Jackbro assures you that you will be 100% satisfied. We'll keep you up to date on the production process, with frequent updates on Kickstarter and our social networks. We prove that we advocate transparency and service to our customers.Learn about accountability on Kickstarter
- (30 days)