Frequently Asked Questions
Given the success of the campaign and a positive evolution of some negotiations with logistic partners we are now able to guarantee you an early shipment only for the table and only for North America and Europe. Let's get to the details!
Who will receive early shipment?
Every backer in North America and Europe who have pledged for a reward that includes a table (i.e. Every reward but the customized bundle for previous backers).
What will they receive?
Only the table with the 7 board games included and the 4 heights will be shipped earlier.
And we need to be strict about it! Yes we have other accessories and games already in production but we will need organize special shipment for this and we will do it for no cost and for everyone! Please do not ask us to break the rule as this is the only way we can guarantee a prompt shipment for everyone!
What is the extra cost for early shipment?
Zero! Yes we promised only positive surprises!
When will the early shipment be?
June! Let us explain why: the campaign will close at the end of April and from then kickstarter will take two weeks to confirm us all pledges. When we receive the final list from kickstarter we will send you a survey to choose the color of the table and to give us your address. We count on giving you up to one week to close this process. At this point we will transmit the data for logistics. From then we count to be able to deliver in between 6 to 8 weeks.
What about the other games and accessories?
Everything else, except for the tables, will ship regularly in September.
This is because smaller items will need to be shipped all together in order to make both the cost and the process of logistics reasonable. We cannot break this rule so please do not ask us to do it!
What about the other countries?
For the rest of the world we need to stick to the original plan. We are sorry we cannot do early shipment for everyone but the logistics of it won't make it possible. Of course once the production of the new games and accessories will be ready you will be on top of our thoughts!Last updated:
As we received many questions about all the small toys you see in the various pictures we thought it useful to clarify here that usually they are not included with our games but whenever possible we will try to let you add them as add-on when the campaign closes. The main exception are the dices and card for the board games.
- regarding the landscape and city playboards we currently do not have available the same set as shown in the video (we are working on getting that) but we will be able to offer you a set of cars and set of animals made of bamboo by Hape for MUtable.
- regarding the dollhouse furniture, we also have a set of furniture and a set of dolls, the same ones you see in the video and pictures that are also made by Hape for MUtable.
So I'd recommend you wait to see what we have to offer as extras after the end of the campaign!!Last updated:
Our chairs have been tested as children furniture, hence for a maximum weight of 50kg. This does not mean that they are not suitable for higher weights as they are made of wood and hence very solid!Last updated:
Yes, once you get your amount calculated with our wizard you should add the shipping costs as shown in the kickstarter pledge window.Last updated:
Yes, it is but you will able to add every other thing you see in our selection separately after the campaign closes. Since we have a lot of items in this campaign, it was not possible to create all combinations. The added item will be full price so we recommend getting the package that includes as many things as you like now but it will be a small difference and you won't need to pay to ship twice.Last updated:
The silicone cover is available in Mint, Dove Gray, Tiffany, and Mauve and the extension in Dove Gray.Last updated:
The height of the Heroes house and Dolls house is 61 cm.Last updated:
MUtable is made 100% of wood and the paint is totally NON-toxic. So yes, PVC, BPA e phthalate is not used to produce MUtable.Last updated:
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