Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
No update since September last year, first mention of an NDA in January (I think) ... I would not easily call that a "temporary situation".
Really confused. There's an NDA on a project that has taken thousands from backers on a KS project. What is being done with said money can't even be discussed?
While I do have some faith that you are being as honest as you can be with us, I find this NDA quite disturbing. I realize it's temporary, but it's also just plain wrong to do this to your backers.
This should be a temporary situation, since we are not yet sure if we are actually going to be able to go ahead with them. (See the post on March 14th)
Once we know how we are able to proceed, we will let you know what's up and how we are moving forwards.
The main problem for me is that you have gone and are about to take / have already taken money from somebody who prohibits you from providing information to those people who gave you money in the first place ... and made this project even possible.
As we said before, your typical low budget MMO costs $5 million to develop. We are, however, not your typical MMO. Compared to traditional MMO development project, we have been (and will be) keeping our team small and lean. We are doing much more with the funds we have because we do not require office building(s) or a large amount of middle management, which saves a lot on the fund required, for example.
Because of the NDA we are currently still under, I can’t expand much on what we have already said about the backing we are hoping to secure. I can say that so far we have been happy about our cooperation, they have been giving us some good feedback, for example, which has already improved the game quite significantly.
I think that if we can make this happen, it will be good for everyone. Once the NDA lifts, we will be able to elaborate and show some more about this subject.
If you were aware, as you stated, that it could take a minimum of 5 million dollars to do an MMO then why on earth did you set the funding goal to $75,000? Even with the hopes of getting a MVP out, that is a huge disparity between the numbers. It sounds like this might be a management issue and those are something that can lead to the death of a project unless a publisher steps in and takes control. That of course goes against what most of us backed in the first place as we wanted to support a team's dream not a big corporation. I think I might side with the refund crowd at this point as I get the feeling this is in over it's head.
The physical rewards (and all the others) are not forgotten! We will ships them out after we have the game back on track and everything seems to go as we originally planned again.
We have been putting updates out to the public about the reasons for our delay, but if you would like to read more about the reason for our current radio silence, please check our comment from March 14th and the 13th, as it should contain the information you are looking for.
3 1/4 years later and I still don't have even my Genesis High Command T-Shirt.
Any updates whatsoever on the physical rewards?
I am not the typical person that micro manages, team members or employees.
I am also a person that is more than ok giving developers that time they need to do their thing.
I believe that this was "scheduled in 2014" or so....
If their are delays, tell us, most of us who are willing to see a game, are happy to see the honesty and openess, and it also allows us to feel more part of the game.
Get us some good updates! We are long past dead spots in development and its time to shed some lights on things...
We do really appreciate you all sticking with us, it really means a great deal. We will of course keep working as hard as possible on the game, and the results are VERY promising.
We can’t wait to get back into the game with all of you, and to show off all the progress we have made lately.
Again, thanks for the support,
I have donated 400$ and I still monitor this page and hope that it works out because I am still so eager to be apart of the Novus Aeterno Universe. Keep up the work!
And you think the fact that backers have to wheedle out that Story in the comment section puts you in a better light? It would have merited an update the moment you mentioned an NDA here - in January if I remember correctly.
There is no surefire way of avoiding angry demands and questions ... but being honest is one of the best strategies to limit the number. You could have put the same caveat (the deal may fall through) into the update ... an update is overdue after all (it's been about six months!) and I still think you should post that information (again, even with that caveat) in an update.
And it might not matter to you what happened on the way to the product (I find that's an interesting stance ... for a better word) ... but it matters to me. And as I've said: I now have lost all interest in this game and it is NOT because of the wait.
Well said. I look forward to the end result.
Michael and Stefan, the reason we did not post it as an update is because at any time the deal may fall through, at which point business would continue as normal. Also, updating people that you are unable to update them, seems like a surefire start of a catch 22 where everyone gets very angry and demands answers which cannot be given.
Which is why I believed the lesser of the 2 evils would be to not make a big deal about it until I see where it leads. I do understand how this lack of communication may frustrate people and also lead them to lose interest in the game. That said, I believe that at the end of the day, if we are able to finish and launch this as a great game (and we live up to all Kickstarter commitments), nothing that happened before really matters.
Michael, at the moment there is no big change other than better funding for a indeterminate period of time. We still hold by our commitment to live up to all Kickstarter pledges and rewards despite being behind schedule.
I do really appreciate everyone's understanding, and I hope that when you all finally get your hands on this game, you will agree that is was worth the wait.
Thank you for the information, but you should really consider posting that as an update. I echo most of what Stefan said; this game is getting a bad rep because of the poor communication. A labor of love, as you have indicated that it is, can easily die from bad press.
Although I, like Stefan, have limited interest in this game at this point, I do have concerns. How does this big change impact our pledges? Some of us pledged for extras.
And you don't think that kind of information would have merited an update?
I don't have the time to scan KS rules at the moment but I'm pretty sure that they not only require an attempt to make the project come true, but also communication with the backers.
I think a lot of people support games on KS in order to enable small studios to become independent from the big companies. I totally understand that independence sometimes does not work that well, but if a project I supported suddenly is no longer under full control of those people I pledged my money to and - even "worse" - those people cannot freely answer the BACKERS' questions any more, I think that at least an update would have been appropriate (and an update is not a post in the comment section as that only reaches the people who still read it).
I have no problem at all with waiting. I even have no problem if a project - despite all the effort - fails. But I'd like to be kept informed.
I totally understand that a refund is not possible (that is not the way KS works and it's also clear that you spent the money on the development of the game - so no hard feelings here) ... but I don't think I'm any longer interested in this game.
Low budget MMOs typically still cost minimum of $5mil to make, although the average is 15 to 30.
We had a plan to get to a very early access launch with the funds from Kickstarter, and then build from there. Unfortunately, we ran into a massive issue which was totally out of our control, which was that the client engine we were using stopped being supported by its developers. This meant that we had to switch over to a new engine (Unity) and start rebuilding the client. This process meant an additional cost of 1mil+ which we were not able to fund, since the Kickstarter was mostly already spent as it only held us over for 6 months and early access launch.
So for the past 2 years we have been self-funding, everyone has sold their cars, houses, thrown in every cent we have into this, but honestly it was still not enough. As I have said before, this is not just a job for us, each one of the core team individually has put in more of their own money or their family’s money than all Kickstarter backers combined.
However, 2 months ago, we got a very interesting proposal which COULD lead to proper funding for the game as well as full support on launch. Unfortunately, it comes with a NDA, not because they don't want the public to see the game, but because it means adding some races to the game which would give away whom our possible partners are and it’s not a done deal.
About the requirements, for people who post their projects on Kickstarter it states you must do your best job possible to bring your project to fruition. I have never stopped doing that, unfortunately at this moment I cannot post screenshots, or answer SOME questions (I can answer others).
I am grateful for everyone’s patience, and it’s frustrating because now is actually the best development progress we have ever had. The team went from 5 guys, months behind on rent, to 2 full teams of about 30 total - who actually pay rent on time! - for the first time in probably a year+. Yet I can’t show you guys!
One thing to keep in mind, as soon as we found out that we had to rebuild the engine, I closed all PayPal donations and I stopped accepting anyone's money. I never wanted everyone to need to wait so long for what they paid for honestly it wrenches my gut but I'm doing the best I can with what I have.
I can answer more questions than you think, even though there is a NDA. I just can’t show screenshots because I guarantee 95% of our backers would intently recognize our backers from it.
Lol, so after ages I track a Kickstarter I paid $75 is now under NDA and can't say anything? is it too late for a refund?
So ... how can you be under an NDA? Where does that (more or less suddenly) come from? You went to KS, you got the money, you are making the game. Except ... you are now working for a publisher or were bought by another company - which also means that other people now can influence what this game will look like. If you informed backers about now working for another company / being part of another company, I missed that. If you did not inform the backers ... you should have done so.
Btw ... one of the things KS requires from project founders is communication and keeping backers informed. If your NDA does not allow that ... you might be violating KS rules?
We actually totally agree with all you have said, and would really like to do it too. The problem is that we are currently working under an NDA and as such are unable to write about the project for the game we are working on.
Once this NDA has been lifted we will write a monster update on every thing that we have done and changed in the game (a lot!) and then hopefully start doing regular updates again.
We really do appreciate the patience William, and we're sure you'll like what you see once the NDA is lifted and we can unveil our work to you!
I am kind of confused as to why you are being so stingy with updates. They are the easiest way to communicate with all those that helped finance your game. you switched to the new engine and gave a few updates to say the game is still going, but it has been 5 months since your last update. maybe you could give us something so we know whats going on. I believe most of us are being very patient but this can only go so far. once a month could not be that hard?
I can't really say for sure when, and I prefer not to guess at this point. However, our next update won't just be posted here, but will also be sent out by mail and posted on our Facebook and forum so you shouldn't miss it.
@Creator: any idea when you'll be able to update us? Like in March, April or May? Then I know when to check back here.
We really like that idea! It is currently out of our hands because of the NDA, but we will check with our partners if we can do something like this.
When we are able to make another update for you guys we will have some awesome stuff to show and tell, we have had some of the best progress and news in years so we can't wait to do so!
We really do appreciate that all of you have been sticking with us, it is going to be worth the wait in a big way!
Hey, posted this suggestion on the forums but decided to put it here so other backers can consider it.
Another kickstarter (Fleet Commander Genesis) I backed has been releasing reasonably regular updates that have progress bars attached, covering various headings (Development, Writing, Artwork, Production and Fulfillment) each with various sub-sections. It's a good system because it lets backers track the progress of a project they have invested money in, while allowing the developers avoid committing to dates and promises that could cause issues. Might be a good thing for this project since Devs have entered into a contract which seems to prohibit providing frequent and detailed updates to backers?
Whether or not my suggestion is picked up, I am still keen on both the game and more updates.
We are working on the next big upgrade for our game at the moment. When that is finished I expect we will make an update again. I'm not sure when that will be exactly though. The next open alpha/beta is not going to be this year anymore, but hopefully not too far into the next.
Do you have the new update coming anytime soon? And when are we going to start beta testing again?
We are aware. Unfortunately, the engine we were using at the time got basically destroyed by its developers when they refocussed on the mobile industry. This meant that we had to restart the client pretty much from the ground back up in Unity.
This delay sucks for everyone of course, but the fact that we had to restart in Unity does mean that we can take everything we learned the first time around and improve on it in every possible way, with the added benefit that Unity makes general development much easier too.
So as unfortunate as this is, you will get a better product in return for it later on.
But you do realize that the original estimated delivery was April 2014? I don't really know how long I want to read "we are making progress, but it takes a while and we are not ready to show you what we have".
It's going really well actually, we are currently working on a big new update for the game that is taking a little while. It is, however, not yet in a stage where we want to show it off. Once we are a bit further along we'll write up a blog about what it is and what it will do :), it going to be pretty great if I may say so myself xD.
Hey, how is it doing guys ? =)
We are currently focussing on getting the game ready as well and speedily as we can, after which we are going to focus on those rewards again. We don't have an ETA in mind right now, but we haven't forgotten!
is there an ETA on the game OST and other backer rewards?
Everything is accessible from the main console.
The other consoles are to help new users learn and associate various GUIs with their tasks.
It seems in your videos that you have to run around to get to different parts, such as research and ship design, this seems kind of clunky. is this something that has to be in the final game? also I would like to say how disappointing it is that this has taken so long. while I am not asking for a refund the game seems less like something that I would want to play.
We are actually currently working on some cool new effects such as ships models that can fragment as they take damage, new explosions, engines, and a bunch of other effects!
We'll show them off in the next update here. By then we hopefully will be able to show some more information about the planetside part of the game!
Novus is looking great running on Unity, can't wait to be able to explore space and have massive battles whilst looking out of the bridge windows at all the planets, ships and explosions. Also cool to see some of the planet side mechanics at work, keep it up everyone, Looking forward to the next infiltrator access so we can try it all out first hand.
Hey Serth, we don't have a date in mind yet, we have some features we want to be in and mostly finished before we open the game up again. We will let everyone know when that is about to happen though!
when will we be getting access back? I'm excited to try out the new features
I’m sorry to hear you are not pleased with our progress as of late, is it possible that you have not seen the latest videos of the current state of the game?
In regards to your comments I feel there are a few misconceptions.
First, your claims of no progress towards completion I feel are a bit unfair. compare the videos of gameplay above to those from the kickstarter campaign. It is true we are behind schedule and this is due to needing to rebuild the game on the Unity engine as we ran into technical barriers with our old engine which we did not foresee. This process was presented and explained to all the backers, and unfortunately it is something that happens to games in development far too often at no fault of the developers.
Second, You backed this campaign for “Infiltrator access” which we did send out within a few weeks of the completion of the kickstarter campaign.
Third, all release dates on kickstarter are estimations, which is why the rewards section says “ESTIMATED DELIVERY”. This is even more so when it comes to software development as it is a very hard to estimate in general, notice even major blockbuster games behind schedule for years.
We really do appreciate the support of all of our backers and we take our task of creating the biggest strategy game ever very seriously and we want to do it right. We do not want to officially launch until the game is ready, it would be a disservice to you and all the backer who put their faith in us.
I would like to officially request a refund. Your Kickstarter campaign originally had a release date of April 2014 stated at the time of purchase. Nearly two and a half years later we still have no product or clear signs of chance to have it in the future.
I will give you two weeks to comply with it and by 10th of August 2016 I will commence claim procedure with the Irish Small Claims Court according to the European small claims procedure established under EU Regulation No. 861/2007 and implemented in Ireland by SI 533 of 2008.
You have my contact email and Paypal address and can use them for further communication on the matter.
Thats what we think as well! The main reason it takes longer is because we had to switch engines, but our game is look much better than we even hoped for now, we are really happy with the results we are getting.
Great Video. Good luck and thanks for all your hard work. Best to release a finish game rather than a poor quality game.
We are currently still hard at work producing the game you backed, as you can see in the updates we post for our backers. The money you backed us with has been used as an investment to develop the game, and it is progressing very well right now.
So although we are unable to refund you, I do honestly hope that you'll like the game we are working on none the less. We are convinced that the extra time that development is taking is going to pay off in a big way by the end, it already is.
Can I get my money back from this travesty?
Unfortunately there always are hurdles, but the game is getting along. You support is appreciated :D!
I can honestly say that I still have hope to see this project come through eventually. There are always hurdles when you are an indie developer. I myself will be waiting and hopeful and will be here when things get fixed. Good luck and thanks for all your hard work on our behalf. Don't let all the hostility on here get you guys down.