Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I’m sorry to hear you are not pleased with our progress as of late, is it possible that you have not seen the latest videos of the current state of the game?
In regards to your comments I feel there are a few misconceptions.
First, your claims of no progress towards completion I feel are a bit unfair. compare the videos of gameplay above to those from the kickstarter campaign. It is true we are behind schedule and this is due to needing to rebuild the game on the Unity engine as we ran into technical barriers with our old engine which we did not foresee. This process was presented and explained to all the backers, and unfortunately it is something that happens to games in development far too often at no fault of the developers.
Second, You backed this campaign for “Infiltrator access” which we did send out within a few weeks of the completion of the kickstarter campaign.
Third, all release dates on kickstarter are estimations, which is why the rewards section says “ESTIMATED DELIVERY”. This is even more so when it comes to software development as it is a very hard to estimate in general, notice even major blockbuster games behind schedule for years.
We really do appreciate the support of all of our backers and we take our task of creating the biggest strategy game ever very seriously and we want to do it right. We do not want to officially launch until the game is ready, it would be a disservice to you and all the backer who put their faith in us.
I would like to officially request a refund. Your Kickstarter campaign originally had a release date of April 2014 stated at the time of purchase. Nearly two and a half years later we still have no product or clear signs of chance to have it in the future.
I will give you two weeks to comply with it and by 10th of August 2016 I will commence claim procedure with the Irish Small Claims Court according to the European small claims procedure established under EU Regulation No. 861/2007 and implemented in Ireland by SI 533 of 2008.
You have my contact email and Paypal address and can use them for further communication on the matter.
Thats what we think as well! The main reason it takes longer is because we had to switch engines, but our game is look much better than we even hoped for now, we are really happy with the results we are getting.
Great Video. Good luck and thanks for all your hard work. Best to release a finish game rather than a poor quality game.
We are currently still hard at work producing the game you backed, as you can see in the updates we post for our backers. The money you backed us with has been used as an investment to develop the game, and it is progressing very well right now.
So although we are unable to refund you, I do honestly hope that you'll like the game we are working on none the less. We are convinced that the extra time that development is taking is going to pay off in a big way by the end, it already is.
Can I get my money back from this travesty?
Unfortunately there always are hurdles, but the game is getting along. You support is appreciated :D!
I can honestly say that I still have hope to see this project come through eventually. There are always hurdles when you are an indie developer. I myself will be waiting and hopeful and will be here when things get fixed. Good luck and thanks for all your hard work on our behalf. Don't let all the hostility on here get you guys down.
Why Taitale and no ceremonial burning of 268k$?
Why Unreal rather than Unity?
If you have a moment to answer. Why Unity rather than Unreal?
@Adam We can't remove comments, or are aware about why it was removed. We could only set something as spam, which we haven't done. We have never, and never will, remove comments just because we don't like them or something along those lines.
@Adam usually creaters don't remove comments but Kickstarter admins do.
You shouldn't try to be tactful when saying things like its taken longer than planned. Everyone immediately scoffs at this. Be brutally up front about the unreasonable wait times and development. It's great you managed to get a feature that was a nice bonus to the original content going. I hope this is coincidental and buoyed actually focusing on the meat of the game instead.
You also shouldn't have removed BrainJ's post because he suggested a game that is similar to yours that began development after yours that is much closer to completion than yours. Honestly, your backers deserve to know about such a game since you've failed to deliver yours. Those interested in such a game should Google massive online space strategy game, it's beyond the second one on my search. I notice novus aeterno doesn't show up on that search as well. Thanks for the tip Brain, I signed up for the beta.
Hey guys, we will be putting out an new devblog today with information on our progress and what we have been working on.
I want to assure everyone that we are most certainly not "dead". We are still working very hard on this game, to make it the best game it can be. We are aware that it has been taking longer than planned and expected, but it is paying off really well. I hope you will like what you see in todays and future updates. Progress is being made faster and faster as tools for production are upgraded and added and the Unity has made it possible for us to do things we couldn't even consider before.
@Brian J, We are sorry that we haven't been putting out a lot of information. We have a small team and it takes all of our time to continue development on Novus AEterno. It has mostly been my job to keep in touch with you here (Aetherblade), which I have not done well, sincere apologies for this.
About refunds: Kickstarter pledges are an investment into the game and the studio working on it. The money you have invested is used to produce it for you and your fellow backers, we are sorry that it has taken longer than expected, but we are making a much better game because of our switch to Unity, however. If you have any questions about this, please mail me at luuk[at]taitale.com
This comment has been removed by Kickstarter.
You guys really think that you will get a refund, a product or that this "company" cares for the stink? Just write your money off as i did.
No updates since January, generally that's not a good sign. Is it possible to get a refund
No updates since January, generally that's not a good sign. Is it possible to get a refund?
While it is here holy unlikely we will see any funds returned, it's nice to make an official request. Plus, if enough people raise a stink, the more the company has to pay attention or else risk a serious public relations issue. It only takes one short article in a semi-popular news rag to do some serious damage to a company.
I doubt they will give any refunds. The Money has been spent ages ago. I'm very disappointed, no longer interested in this game ... so yeah, I'd like my money back, too (it's not the delay, it's the communication).
I would like to formally request my money back, please.
No delivery of product, no communication regarding the product, all points to a failed Kickstarter project.
Waiting AEterno. disappointed.
2 years ago we all thought this game was going to be released in a "fully" playable format (not an Alpha or Beta version)
At this point they are STILL redesigning major functionality of the game. I'm glad they want it to be such an incredible game.... after 2 years of all of us waiting and probably 2-3 more years of development before the kickstarter ever happened - I am convinced that this game will never be in a fully playable (aka sold on Steam and playable) format. I only ordered the base game... did anybody that ordered all the "extra" stuff (book, t-shirt, whatever) ever receive them?
Just wait another month or 2 and they will be doing another "large update" and that will be followed up by a "large update" and if that isn't enough (and it never is...) I'm sure there will be another "large update".
Don't hold your breath.... i'm sure if you have been, you are dead by now anyway....
"Sometime this month" was March ... now the end of April is drawing nearer ... Is it really too much to ask that if you cannot fulfill something you "promised" to let us know in advance and not simply let the day go by?
Campaign update: We're now 2 years behind schedule.
"sometime this month" ... end of month soon (TM).
Anything at all you can currently show us?
@Jorge Ruiz Garcia
We are doing a rather large update right now which requires changing most of the server. We are going to have a livestream and dev blog when i'ts complete. It should be sometime this month.
Taitale. You say this project is not dead, but it really seems dead. I you guys don't tell us anything or wait a lot of time to post just a few improvements, you are not being respectful to everyone that backed this game. I really comprehend all the people here because the rhythm of the updates changed a lot, the quality and time of the responses changed, in a period of times the social networks also were empty of messages. I really hope you guys finish the game, and if you want that the backers support you again, the studio need to change again like when the project begin. If the studio had trouble at least tell us so we can understand the situation.
Estimated delivery April 2014. Now I know that delays happen, they are normal on KS and even more so in software development. But still I have to say I consider this project one of my duds now (i.e. a failure ... I am not really interested in this game any more).
I just want to let you know that we are still hard at work on this game. Not everything we do can be shown easily, but development is still proceeding in the Unity client to make this the best possible game it can be. I know it can be slow at times, but this is not a dead project by any means.
Another failed campaign that I backed.
I'm starting to get that funny feeling that development is going at a snails...."some day" pace. What I'm seeing seems to be "tweaks" and not the pace that you would think it should be at, at this point. Star Citizen will probably launch before this at this rate. The updates that were dropping into my inbox at nearly spam speed have all but ceased.
Ignore comment, I missed the update for some reason. My bad everyone.
Matthew, your promised update was supposed to have already happened. What is going on with this game? I had such high hopes for this and have been following from the begging. I still remain in your side but am slowly becoming discouraged by promises of updates that don't occur as you state.
when is this game launching?
As I said before; there will be a dev blog this week.
Maybe Wednesday or Thursday.
I wouldn't call it a scam.
After all there was a "working" alpha to play and test.
I am also *very* disappointed there is nothing happening and no communication - even if I prefer devs to do their real job and make the game, rather than waste time on community stuff.
This is a normal kickstarter and, like many other kickstarters, there is a chance it will never succeed. We finance projects without a guarantee to ever see the final product.
Lets see what 2016 brings...
How long will this scam last? Admit it, you guys promised something to good to be true and now can't deliver.
Can I just get my money back? This thing is so far off the mark, it's embarrassing. There is no "thrill" anymore, no updates, nothing functioning.
Finishing up what we're working on; I think we might put out a dev blog next week.
There will be an update after we finish what we are working on right now.
Are there any updates? Its been a while since the last and we were promised more updates since the last hiatus.
Guys, we are in 2016. ¿Can we have any news from what we support? At least for respect?
Access is currently restricted until Nick feels the build is ready for the public.
We'll let you know when it is.
Whenever I try opening the game from the infiltrator or the regular way it either says ERROR Authenticity key invalid or expired [normal] Or says Could not find path to /local drive C= _____ [infiltrator]. I have been trying for a few months and still doesn't work. Also, when are the t-shirts going to get shipped?