Late Late Late! I know! It has been a sick week here for me - your updater extraordinaire. Neat excuse, huh? >:P
- I'll update tomorrow morning with pictures of the Greens for Long Gunner (Female) & Demolitions Expert. They are already off to the caster, along with the rest of Knobstreet Securities Services.
- Forkstrom & Crab Inc. are on the table and in various forms
- We should have the troll done this month too. So expect pictures later on of him.
- Casting Update - The HoS samples needed to be fixed, so we had them send back the greens (which mainly survived the master mould process). Mike fixed the greens and we overnighted them back to the caster, along with KSS. We evaluated what the problem was and know how to avoid it and will avoid in the future. Our caster sees there being no delay for getting HoS back to us this month, but be aware in case there is (I'll update about this)
That really is it this week. I'll be back tomorrow with pictures of Greens, so do not fret! Everything else is great here (we have all MGS sets packed together - so that will ease packaging times later on in the process!) Thanks for being patient with me this week!
We have the greens for the Long Gunner & Assassin to show you.
The Female Long Gunner & Demolitions Expert are about done too. Meaning we will most likely send off all of Knobstreet Securities Services to the casters early next week.
Forkstrom & Crab Inc. are making their way onto the sculpting table now.
We'll have Heroes of Sprocketshire samples in our hands early next week to show you as well. :D
We have been sending out McKrakken's Glory Squad Sets to those who exclusively ordered them, along with a few orders from backers who ordered 1 or 2 of the gnomes from the set. :D
Been a busy week! Have a great weekend!
Late update today because all the packaging we have been doing!
- Not much to report from our caster. I would think we'll hear something about samples of Heros of Sprocketshire next week.
- Mckrakken's Glory Sqaud showed up this week! Again, I want to mention that we have enough of these minis to fit every KS order that has MGS a part of their order (plus any extras that were ordered of individual miniatures from MGS).
- Mike is working through Knobstreet Securities Services. The bits are done & we have Green WIPS of the Brawler & Monk!
- A reason you should always pick up your phone, even if you do not recognize the number coming in - It may be great news!
- Imagine my delight when UPS called me on Tuesday to inform me that they wanted to clear a shipment through Customs for us from the UK. :D
- All dice & bases arrived on Thursday! Meaning...
McKrakken's Glory Squad Shipping Info.
- Those who only ordered Mckrakken's Glory Squad (this includes those at the levels of choosing 1 miniature of your choice & 2 minis of your choice if they were figs from Mckrakken's Glory Squad) listen up! We are planning on shipping your orders out between April 22nd - April 23rd!!!!
- If you happened to move, you need to let us know ASAP. If we do not hear from you then we will be shipping to the address you provided us. If you forward your mail through the USPS than your package should eventually make it to you if you did move without letting us know (cause I deserve to know everything about your life!!!!)
I am around tonight, answering e-mails/messages. If I don't answer you today look for an answer from me on Monday! :D Happy Weekend everyone!
No pictures today! But! I do have news.
- The bulk order we put in for McKrakken's Glory Squad will ship to us today or early next week from the caster. So, we should have all the gnomes/figs for McKrakken's glory squad that we would need to fulfill all orders for the Gnomish Adventurers KS in our hands next week! Other than the individual gnomes requested from this set, we will be packaging them up for the most part into the MGS group, so that when bulk shipping for this project is due, they will be just ready to pop into backer's orders.
- Heroes of Sprocketshire Greens required a little bit of sculpting fills from the caster, but it seems they are already making their way through the Master Mould room. I don't have an ETA on samples yet, but I would assume we'll see them sooner than later.
- Knobstreet Securities Service Greens will be arriving next week (we almost snuck one in, but he's not ready yet).
- We are just plugging along on this front!
- I should have an update on this next week on where we are at with them.
Issues with Orders
- Sometimes, things get mixed-up in orders. Especially if it is an error on our side, we are very open to fixing it (as a happy customer is well... happy!). I feel that most who have worked with us on fixing any mishaps would say we are pretty flexible on this front. On this note, we will be creating a new policy concerning any issues that arise with orders.
- New Policy: We will be limiting the request time period for fixing any orders to 30 days from the time you get your order. We'll remind backers of this as we get ready to ship orders out.
- We have to put some sort of time limit on this, because we might not always carry something in stock and if you inform us 3-5 months after you have received your order that something was miscast, missing, or just plain ugly... we might not be able to do anything about it. We apologize about any inconvenience this causes our backers.
- There is going to be a time in May that Petra will be out of commission for maybe a week (at least 2-3 days on the e-mailing front), because of a new super-duper secret gnome that will be arriving. This time cannot necessarily be predicted as these things happen when they happen (though the ETA is towards later in the month). This gnome is exclusively Petra's and she won't be sharing (well maybe with a select few..). Just a head's up if things go dark for a day or two in our communication to you. We thought it only fair to let y'all know that there might be a blip on that front.
- This won't affect May orders going out.
As always, please contact us if you there is something you'd like to say to us. I usually like compliments about the state of my freckles.