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Build cities, raise armies, defeat your enemies in this one to four player card game based in the world of Pillars of Eternity.
Build cities, raise armies, defeat your enemies in this one to four player card game based in the world of Pillars of Eternity.
3,724 backers pledged $239,178 to help bring this project to life.

EU Shipping Update

Posted by Zero Radius Games LLC (Creator)
18 likes
Dear Backers,

Most of you in Europe will have already received your tracking references from ShipNaked's German partners; some of you have even already had your game arrive, and we hope that you're enjoying playing Pillars of Eternity.

We have heard from some backers in Europe that they have yet to receive word that their game is on the way, and for this we apologize. As copies have arrived in the various ShipNaked partnered warehouses they shipped immediately instead of waiting for all product to arrive worldwide. Normally simultaneous shipping allows products to be moved to fill gaps in stock. We asked that these copies be shipped as soon as they arrived in their warehouse. They sent every single one, but this leaves approximately 70 backers still waiting. The remaining copies, as outlined in previous updates, are making their way to warehouses around the world and will be sent out when they arrive.

Again, we apologize. We know there have been delays, but we are doing all we can with Ship Naked to get copies into your hands as soon as possible.

Comments

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    1. João Melo on

      I'm in the same position as John Westlin. No confirmation e-mail and I have sent a message to Shipnaked, as well. Coincidentally I also live in Sweden.

    2. John Westlin on

      I haven't got anything, checked all my folders and sent an e-mail as well. Do I need to do anything else? (I live in Sweden)

    3. Choice of Cron on

      Backer 4,071, UK (SW) - Game received! One of the highest production value KS games I've ever received.

    4. Zero Radius Games LLC Creator on

      @Vasiliy: Sorry, but your game hasn't shipped yet. The EU warehouse is waiting for a restock. Our apologies! -CRT

    5. Vasiliy on

      Hello!

      No email yet, I start to worry. Checked spam folder and inbox -- nothing

      Can you check if everything is alright with my order?

    6. Choice of Cron on

      Backer 4,071, UK (SW) - Ship Naked shipping notification received today. Hype is real.

    7. Philip Metcalfe on

      Was beginning to panic...got my email today

    8. giuseppe villaccio on

      yes, I checked the spam every day... :(

    9. Missing avatar

      Alex Mullings on

      No email for me yet either :(

    10. Missing avatar

      Debove on

      Thanks for your reply !

    11. João Melo on

      When are the signed copies being sent out then?

    12. Zero Radius Games LLC Creator on

      @Giuseppe: I don't see your name on the delayed backers list. Have you checked your spam folder for the email? -CRT

    13. giuseppe villaccio on

      no email , and new ... now I worry? Duke pack to be sent to Italy

    14. Zero Radius Games LLC Creator on

      @Debove: Your copy is signed. Those are being handled separately from the regular copies and they have not been sent out yet. -CRT

    15. Missing avatar

      Debove on

      Hello ! I want to know if i'm in the list. I didn't receive any mails even in my spam. Thanks !

    16. Guolfo on

      Hi! I think I received the package when I was on holiday. I check my e-mail and there is a Dhl mail about the package being sent me, but unfortunately the courier left no advice at home and I don't know how to track the pack... can you help me somehow? Dhl can't find anything...

    17. Zero Radius Games LLC Creator on

      @Ungwe_Lianti: We just received the names of EU backers who will not be mailed their games until the EU warehouse is restocked. We will email them as soon as possible (alas, the list did not include emails so we will have to pull those manually).

      I just checked and your name is on the list. Sorry. -CRT

    18. Ungwe_Lianti
      Superbacker
      on

      still waiting for package and/or any intel on my package being otw :(

    19. kevetoile (Kévin C.) on

      Received my Hero copy of the game.
      First impression : Really good finish, well done guys !
      Hope to play it soon.

    20. Missing avatar

      Mikko Kurkinen on

      Received my copy of the Deluxe Edition in EU/Finland - was really (positively!) surprised as I had not gotten any info about shipment beforehand. Packaging was excellent and the finished product itself looks really good. Still need to go through all of the included items and play a game!

    21. Zero Radius Games LLC Creator on

      @Tim Graham: The UK product hasn't shipped yet and we are told it will go out in August since that's the window we were given by the warehouse there. So no need to worry. Once we hear the shipments have started we'll alert everyone. -SE

    22. Tim Graham on

      I'm in the UK and haven't recieved any emails from your shipping partner at all. Should I be worried?

    23. Zero Radius Games LLC Creator on

      @Lars: Confirmation addresses were not sent out for EU backers. But unless your address has changed since you submitted it, you should be fine.

      @João Melo: We've requested the list of EU backers who haven't had their game shipped yet and will contact them directly. -CRT

    24. João Melo on

      I'm in Europe and I'm still waiting for an email with the shipping details. I've checked and rechecked my spam folder but nothing's there.

    25. Lars Westergren
      Superbacker
      on

      I checked my spam folder (again) and this time found a mail from July 7 titled "Tabletop Tycoon" with the contents:

      "we are happy to inform you, that we will send you these games on behalf of Tabletop Tycoon: 1x Pillars of Eternity - Deluxe Edition".

      It didn't contain my shipping address and I haven't gotten any further mails. Should I contact them or just be patient, you think?

    26. Zero Radius Games LLC Creator on

      @Alex: No GenCon for us this year. Maybe next year! -CRT

    27. Missing avatar

      Alex Richard on

      Will you guys have a big presence at GenCon and if so will there be any promos?

    28. Vladimir Chigrin on

      I am among one of the 70 :( I've only recieved a note from Tycoon Games stating that they will ship my box, without any details about when this will happen...

    29. Zero Radius Games LLC Creator on

      @Valad: Yep, we've been doing that in updates that discuss all warehouses, but it's a good point to bring that up every update.

      @Serge: Thank you!

    30. Andy Linea of Sin - DOoD on

      I'm also waiting for a signed copy to be delivered in Germany.
      Whatever, I have to travel for 2 weeks now, after even more urgent stuff to do, so I can wait, but don't take my word for further delays. ;-D

    31. Missing avatar

      Valad Amoleo on

      You probably should have pointed out that the UK shipments were separate. Last I checked we were still part of Europe.

    32. Serge Tremblay on

      Ok thanks for the info, i must say your very fast!!!
      ��

    33. Zero Radius Games LLC Creator on

      @Serge: The Canadian copies on the same ship as the US games, which has not yet arrived at its destination port. No one in Canada has received their copy yet. Only the EU games have started to ship. -CRT

    34. Serge Tremblay on

      Anyone living in Canada received their copy ?

      I live in Montreal and not a word about the game.
      Regards

    35. Zero Radius Games LLC Creator on

      (Odd, that last message just decided to post itself.)

      The UK games are at the UK warehouse and are in the queue to ship. There are other games that have to ship first. No UK emails have gone out yet.

    36. Zero Radius Games LLC Creator on

      The UK games are at the UK warehouse and are in the q They are just in a queue. There are other games in front

    37. Wayne Davis on

      Another increasingly disappointed and frustrated UK backer here. Have they lost the UK shipment or something?

    38. Missing avatar

      Ashbless716 on

      Just checked back through my emails inbox and spam folder - cannot see any notification about delivery. I am in the UK as well.

    39. Sam Bedingfield on

      No email or parcel yet :( (UK, Norwich)

    40. Missing avatar

      thomaswalpole on

      Just to clarify, with respect to the update regarding EU shipping, does this include the UK? I have received any email as yet (spam or otherwise) and haven't seen anyone else from the UK in the comments.

    41. Zero Radius Games LLC Creator on

      @Benjy: You should receive a shipping notification, but some of those emails have been ending up in spam folders.

      We've asked for a list of the 70. -CRT

    42. Benjy Hunt on

      I am guessing i am also one of the 70. i haven't received any notification of shipment! do you know if we will receive notification or whether we will just one day receive a copy?

      is there anyway we can find where we are with shipment?

    43. Zero Radius Games LLC Creator on

      @Brice and Mikkel: Signed copies will be shipping separately and are not part of the 70.

      @George: Just wait at this time. thanks! -CRT

    44. Runeclaw on

      I got the e-mail, so I guess the game will arrive next week, about the same time as I get Scythe and maybe a week before I get In the Name of Odin, shortly followed by Thief's Market.

      Man, this will be a busy month just to unpack all the boxes of Kickstarter games. :)

    45. Brice on

      What about the signed copies ? I'm in Europe but I haven't received any mail or anything too

    46. George Clarkson on

      I guess I'm also one of the 70, no emails from shipnation. Do I need to do anything or just wait?

    47. Patryk on

      Hah. And i m one of those who have it even without prior note. Unfortunately still away from home but thank You noneless. Will give it a go on holiday - beginig of august - so far daughter is mulling over instruction :)
      First impression: very good.
      Regards.

    48. Mikkel on

      Aw, so I'm also amongst those 70ish backers. :/ Does it matter that I'm expecting the signed version?

    49. Missing avatar

      B+P-Snegge on

      I live in Austria and retrieved my game from the post office on wednesday. Haven't yet found time but can't wait to play.

    50. David Kirkby on

      I'm in that list as well then. Nothing here.