Shipping Update - EU: Check Your Spam Folders + More!
We have spoken with Ship Naked and can report the following information to you regarding the worldwide shipments of Lords of the Eastern Reach.
The latest plan that we confirmed with Ship Naked was to coordinate shipping the games to all backers at the same time, with packages leaving depots around the world in August 2016. Since some depots have now already received their games, we have asked Ship Naked if they would be able to get them out to you as soon as possible. Now, we realize that this isn't going to happen immediately; after all, international shipping facilities have schedules that they plan weeks and months in advance that they need to stick to, but we have asked that they start the processes as quickly as is feasible.
In light of this, Ship Naked is working to get things moving in the EU and UK. Once they have confirmation that packages for a region are being shipped, they will inform us and we can post further updates letting you know what to expect.
We are still waiting for games to arrive for backers in the US and Canada; these include games for backers in Australia and others that don't have individual depots, and are expected to be received by the warehouses there in early August. Once they have been processed, shipping will begin. Signed copies of the game will be sent once Ship Naked has a space in their schedule - at the very latest, this will be in August. Again, we will confirm with you via subsequent updates that packages are being shipped, whether they're signed or unsigned, and we ask that you remain patient just a little longer. We hope that everyone will be playing Lords of the Eastern Reach in just a few short weeks - for now though, we wish to deal only in absolutes and let you know once each depot commences shipping.
As ever, thank you for your understanding.
Canadian backers: Ship Naked is aware of the Canada Post strike and are working out back up plans in case they are necessary.
EU backers: Emails are starting to go out! If you don't get an email soon, check your spam folder.
Address Changes: If your address has not changed recently, you don't have to do anything.
If you need to make an address change, please visit http://www.shipnaked.com/address as soon as possible. Ship Naked will ensure that all addresses are updated before shipments are sent out. Shipments cannot be rerouted once they have left.