US Bound Ship is on the Way
Good news, everyone!
We finally received confirmation on the US bound ship:
Though we are very happy that the ship has finally left the China docks, we are very sorry it was delayed. The product was there, but for some reason it didn't get loaded onto the ship until recently. We asked our shipping company about the delay but they didn't have any details and were looking into themselves.
It's very frustrating to have games ready to go and then not moving. But we now have confirmation they are making forward progress. Hopefully, when they reach the port in the US we won't have any issues on this end.
Addresses - As for addresses, the final export was done last week and we are getting it formatted for our fulfillment partner, ShipNaked. Please note that ShipNaked will email you all with an address confirmation before they ship out boxes. That will give you one more opportunity to update addresses.
Damaged/Missing Components - ShipNaked will have a website form if anyone has any damaged or missing components. Even though we hope for 100% perfect games, sometimes things slip through. Once we get close to shipping we'll do another update with the procedure. Don't worry, it will be very easy and painless.
As always, we'll keep you informed when we get any new info.
And thank you for riding along with us, even with the ups and downs. We really do appreciate your support.