Backerkit Surveys This Week!
First off, thank you so much for your support during this campaign. The reception and love for the games we make is just overwhelming sometimes and everyone at Leder Games feels so grateful to the community and for each one of you that makes doing what we love possible.
Secondly, the reason why we’re writing this update is to inform everyone that your Backerkit surveys should be mailed out as early as this week!
We'll be starting with a smoke test in a day or two where surveys will be sent to 5% of our backers. Once we're clear to make sure that all looks well, we'll send surveys to the rest of all backers shortly after we can confirm everything looks good from Backerkit.
What is Backerkit?
Backerkit is the platform we’re using to manage your Kickstarter pledges. Here, you’ll be able to add additional items to your pledge, manage your shipping address, and be informed when your items have shipped! These surveys that will be emailed, will invite you to confirm your pledge on Backerkit, and confirm your shipping details. You’ll have the ability to change your shipping details through your surveys until roughly Jan 2019. Please check your spam folders just in case if you do not receive your survey within a couple weeks of this writing. It is absolutely important that you confirm your surveys even if you’re not ordering any additional things, or if Kickstarter already took your full payment. Confirming your survey is so that we confirm your shipping address and any delays in this might result in the delay of your shipment once it’s time for fulfillment.
Retailers and Group Pledges
Retailers and group pledges, you will not receive a survey. Instead, firstname.lastname@example.org, should have already contacted you, and if not, will be contacting you soon to confirm your numbers and payment options. No action is needed for you on Backerkit and we’ll handle your orders directly.
IMPORTANT: Manor pledges, please, please be sure to confirm your surveys and addresses ASAP. As soon as we can confirm the majority of the addresses for Manor Pledges, we’ll be shipping out the Vast The Crystal Caverns contents shortly after.
Your contents for The Mysterious Manor will fulfill as normal with everyone else’s in March 2019.
If you missed the campaign or had payment difficulties on Kickstarter, our late pledges will be open this week. You may now access pre-orders through the “Late Pledge” link on our Kickstarter page.
Base copies of Mysterious Manor will INCLUDE The Creepy Corridors for FREE, just like in our Kickstarter campaign. Later on, The Creepy Corridors will be available separately at retail for a $40usd MSRP.
When Will Pre-Orders Close?
Tentatively, we’re saying January 14th, 2019 is the deadline for late pledges and the estimate for when we’ll charge orders. Shipping is estimated to begin in March 2019. Please note that charges will only occur if you ordered additional items to your pledge, switched your pledge level or are pre-ordering through Backerkit.
$1 Pledges! If you would like to order Vast The Mysterious Manor, you must switch your pledge to either a Paladin (Mysterious Manor + Creepy Corridors) or Spider pledge level (Mysterious Manor + Creepy Corridors + Art Prints). Please see the image below to see how you can switch your pledge.
If there’s any questions not covered above, feel free to email us at email@example.com and Caryl would be happy to assist you! Please do not use the Kickstarter messaging system since it is not monitored as frequently as our email inbox, and is difficult to catch and keep track of urgent requests.
Thanks and happy gaming!