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Smartest AI room diffuser yet
Smartest AI room diffuser yet
157 backers pledged ¥6,385,520 to help bring this project to life.

Free EXTRA Fragrance Bottle for Uno Pack Backer (&Explaining Shipping Rates for Uno)

Posted by Scentee Inc. (Creator)
3 likes

Dear backers,

We have received several feedbacks from you in the past few days regarding Uno’s shipment price being expensive. 

We agree. 

And we would like to explain why.

When we setup the campaign, we wanted to ensure that everyone receives their device. That’s why we opted to use DHL or Fedex for sending the rewards. It slipped past through us that we standardized the shipping price for all the rewards, and that was a mistake on our side. Sorry for that.

Considering your feedback, we can use cheaper sending options like EMS, but it will mean that there is a possibility that shipment might not arrive. Also, Kickstarter doesn’t allow for pledges to be changed anyway.

So we thought of an alternative...

For the Uno Pack backers (super early bird, early bird, and regular pledges), we will give out an extra fragrance bottle* for free.

*As the reward states, Uno Pack backers can choose one fragrance type from Chocolate, Cherry Blossom, Sapone, Grapefruit, or Bedroom.

Sorry for the inconvenience and the miscalculation. We dearly hope this will compensate for the shipping price.

Thank you and please continue giving your honest feedback! 

Scentee Team

Marsha Tyszler, Shaq Shaq, and 1 more person like this update.

Comments

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    1. Scentee Inc. Creator on

      @Steven Lee
      Thank you. Due to weight and size consideration, the Quattro will stay the same shipping price.

    2. Missing avatar

      Steven Lee on

      Dear Scentee team, is there any similar offer for Quattro backers?

    3. Scentee Inc. Creator on

      @Jedi Master
      Thank you!

    4. Shaq Shaq
      Superbacker
      on

      Your solution to the shipping charge is fair. Thanks.