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Project L is a fast-paced, tile-matching strategic game with triple-layer puzzle tiles and lovely acrylic pieces for 1 to 6 players.
Project L is a fast-paced, tile-matching strategic game with triple-layer puzzle tiles and lovely acrylic pieces for 1 to 6 players.
3,537 backers pledged €165,804 to help bring this project to life.

IMPORTANT #2: BackerKit Rewards and Schedule

Posted by Michal Mikes (Collaborator)
34 likes

***please don't skip this update***

Hi,

Thank you for your feedback and questions about BackerKit! We would like to address the most important things (adding rewards + lockdown date) in this update.

1. When you open the BackerKit survey, your cart starts empty. You have to manually select the items you want to get. :)

For example, if you want a single copy of the Master Pledge, you have to click on "Add to cart" as shown below.

Add the rewards you want to receive into your cart.
Add the rewards you want to receive into your cart.

Check the right side of the page under "Add-ons". If you don't see any Add-ons and a Shipping Total, it means your cart is empty.

Once you add an item into your cart, you will see it on the right side of the page together with the shipping fee.
Once you add an item into your cart, you will see it on the right side of the page together with the shipping fee.

2. Your credit cards will be charged after we lock the BackerKit survey, which will not happen before the end of January. Don't worry, we will let you know in advance when this will happen.

Finally, please do not worry if you haven't received the email invitation yet. It should arrive by the end of Thursday.

Thank you again for the amazing feedback! If you have any further questions, please let us know at support@boardcubator.com

Jan & The Project L Team

Comments

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    1. Michal Mikes Collaborator on

      @Fábio: Please send us an email to support@boardcubator.com so we can sort it out if you still don't have access to your BackerKit survey by now.

      @AGN1964: Thanks for letting us know the survey worked out for you. Also, PayPal freezing your $150.000 is quite a horror storry. :o I hope everything turned out fine in the end, but I can't imagine how stressful and complicated it must have been. :/

      @Tonichi: Thank you very much! :)

    2. Justin
      Superbacker
      on

      Fábio Alves, backerkit sends out emails over the course of DAYS. If you don't have anything by Friday morning then PM them.

    3. Tonichi Sanvictores on

      Upgraded my pledge to Master. Excited for this!

    4. Fábio Alves on

      Hey, since your first update mentioning it, I've been waiting for the Backerkit link, but nothing.

      I checked both inbox and spam mails, and nothing so far.
      Can someone help me on this?

      Thanks! :)

    5. Justin
      Superbacker
      on

      As always the check out process was super simple. It's up to the creators whether or not items are added for you. When they choose to auto add your items then you have people crying about how to remove it and change the item they want.

      It's a lose/lose with people that can't READ.

    6. AGN1964 on

      I filled in backer kit yesterday. It took one extra click. Pretty easy.

    7. AGN1964 on

      Yeah PayPal is not good. They froze $150,000 for us. Try not to use them.

    8. Michal Mikes Collaborator on

      @Marcin: Yes, PayPal will be charged immediately.

    9. Missing avatar

      Aelie
      Superbacker
      on

      paypal payment is basically never seen in kickstarters because paypal has a bad history of freezing or confiscating funds raised for months at a time with zero notice (and sometimes just not returning them altogether)

    10. Marcin Bernatek on

      Yo!
      How about PayPal payment?
      Will the funds be charged immediately if I choose this payment option now?

      Thx

    11. Missing avatar

      Aelie
      Superbacker
      on

      Actually it looks like they didnt configure any pledge levels or import them in from kickstarter.... i really dont see how backerkit's staff didnt question this (maybe they are more hands off than i realized?)

    12. Missing avatar

      Eric on

      Using the link in the email didn't actually let me submit my order for some reason, nothing was happening when hitting the submit button..

      I closed everything, opened backerkit manually and logged to my account (NOT following email link) and was able to complete de survey.

      There's something odd about the sent email..

    13. Missing avatar

      Aelie
      Superbacker
      on

      @Jan im actually more surprised backerkit themselves didnt notice this and point it out as "something everyone does"

    14. Michal Mikes Collaborator on

      @Jan: On the upper right-hand side of the survey confirmation window, there is an "Edit Your Order" button. After clicking on it, you will see an overview of your survey. On the left side of the overview is an "Edit Add-ons" button that will take you back to the section where you can add the items into your cart. I hope it helps. :) Do let me know if you have other questions.

    15. Missing avatar

      martin.valcke@ugent.be
      Superbacker
      on

      I am backer 164. Sorry, sorry, ... I found the new survey in a subsequent mail and now all is well. Thanks for the tight follow-up. Martin

    16. Missing avatar

      James Xavier Alexander Pendry on

      ..why have you made this so complicated...

    17. Missing avatar

      martin.valcke@ugent.be
      Superbacker
      on

      I am backer 164. I get completely confused by the last message. I replied to an earlier mail on November 2nd. I ordered a master set.
      In your message you refer to a BackerKit survey. But I don't see how and where I get access to this "new" survey. Please help.
      Martin

    18. Missing avatar

      Jan Schulze
      Superbacker
      on

      That‘s what I thought as well.

      I didn‘t read your e-mail in time, but left the pledge manager with an empty cart. I can‘t find the option to edit my pledge data, so how should I proceed?

    19. Missing avatar

      Aelie
      Superbacker
      on

      just saying here, but every PM ive ever been on has added your base pledge to the cart automatically....