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Thank you for your kind comment, @V! We truly appreciate your support!!
This was my fasted delivered Kickstarter I appreciate it
That is great to hear @Chieko Inagaki! Really appreciate your comment ... THANK YOU!!
Just want to say this: Fusion works great during pregnancy! While other are suffered from not coming out, I have at least twice a day without pain. Thank you!
Hello AQ: We did ship your in May and I had emailed you tracking on Jun 1st. I just forwarded the original tracking email to you again. Thank you ... and sorry about the late response as it has been quite hectic.
Please can you get in touch with me? I've received nothing...
Hello @SunMoon Hong, we received your address survey only on Aug 16th ... we should be shipping your package soon.
I'm still waiting my Fustion!
Is it departed surely?
Hello @ELIJAH, sorry about the late response as I was traveling. I have just messaged you, thank you!
Please give more details on what you plan is if you cannot find a solution for APO addreses
Thank you, @Gerry. We very much appreciate your continuing support, and we are so glad that you like both Turbo and Fusion :) Yup, that is so right ... the width and overall size was a design decision based on different toilet sizes and user comfort (the cutout was dictated by toilet base diameter so that it can fit nicely under the bowel when not in use and then we wanted to give just enough width for the footrests so that it is comfortable for most). THANK YOU so much again for your continuing support and kind comments ... could not have done it without all your support and encouragements on the way.
Thank you @Mihir ... "It is an extraterrestrial hemorrhoid repellent."!!!!
Got mine yesterday. Terrific! A little larger than I anticipated, and in general, both the Turbo and the Fusion (I have both) are a little wide (in order to accommodate the shape of the toilet, so this is not a design flaw but a design decision). But great design and great quality. Congratulations on another success!
Got it yesterday, and I like it. Everyone of my roommates are asking "Bro , what the hell is this?" And I have told them "It is an extraterrestrial hemorrhoid repellent."
Thanks again! [P]oo[p] luck on your next big thing. See what I did there....
@Mihir: Love your comments :) Hope you get your FUSION soon!
"I will make a giant poop wall after I use FUSION and make plumbers pay for it when my toilet is clogged. Believe me, believe me! Doctors are making ton of money while we are getting hemorrhoids. That's crazy folks!" ~Annoying Orange
I know I am basically spamming, but I really need this product.
@Mihir, :) we second that! #makepoopinggreatagain
Hello @Tom: I have just responded to your message about it.
I received mine, great product, but unfortunately scratched and stained surface.
I reckon this happened during transportation.
@Oliver, hope you like it. Thank you for your support!
Just received it, many thanks
Lol. Got it thanks!
@Mihir: Please do not hold it for too long :) On a more serious note, as mentioned in the last update, we should be shipping the US orders this coming week! Container just got unloaded at the warehouse today, and then it takes them a few days to put it in inventory before we can ship. If I get a chance I will post an update sharing some pictures of the unloading at the warehouse today ... so as you can see we are real close!
Can you help me locate my package please? I still don't have any tracking number yet and also, I haven't pooped since May 28th in anticipation of the fusion. Thank you.
@albert, @Paolo, @Veronica, @Holger: Thank you so much for your kind comments! It really helps and encourages us!!
@Holger: Yup, both were shipped separately (sometimes we have to do that for international shipping weight consideration to some addresses). I had emailed both the tracking numbers, if you have not received my email please let me know. Hope you get the other one soon.
Thank you again for your kind comments!
I just received one of the 2 that I've ordered today, I wonder where the 2nd package is at but I guess it will come within the next days, at least I hope so ;-)
As for now I gotta say I am liking the product for real, it is great. Except the white ended up being a little dirty or scratchy from the black parts of the foot rest (or however it is called in english hehe) I'll try to clean it with some plastic cleaner... other than that I really like the product and I am anxious to give it a few more tries ;-)
My first kickstarter where I received something early. Wow thank you. I do find the adjustable part seems to come out easily, but I'm hoping this stool will make a difference for me
Received today , great packaging , what can I say ,@Tikeswar Naik thank you very much ,you change my life for the better ! Great Kickstarter project I am glad to have pledged to this one ! Thank you !
Received mine today in Australia, the quality feels good. Liked the aired protecting wrapping, reminded me of a floating pool bed haha.
Hello @Chieko Inagaki: Thank you so much for your comment! Much appreciated!!
@Everyone: Yup, we did sent out most of the International orders (addresses we received by 05/22), but I am lagging behind sending the tracking info, hope to do that soon. US container will arrive this weekend at the LA port and depending on custom clearance + transport to fulfillment center + unloading, we hope to ship out the US orders mid Jun.
hi, i just got it today @Japan, and i used it. it dropped naturally. no push or so. great! the Turbo Stool [FUSION]could not perfectly fit the size of typical japanese toilet but still good in work.
Sorry, oops!, I meant to write this on other campaign.
I didn't even receive a survey. (Head scratch???)
Hi team, I just received a response from Kickstarter regarding the survey issue ...
"Thanks for reaching out. We’re working to resolve this issue, and hope to have it all fixed soon. In the meantime, these backers should try responding to the survey using a desktop or laptop computer and accessing their Kickstarter account using a web browser. Thanks so much for your patience and understanding, and sorry for any inconvenience."
Lets give them some time to resolve this issue else I will just get your address via email.
@Oliver, acknowledged ... thank you!
Just had a "survey reminder" email and that link doesn't work either, straight to the home page again
Hello @Nicole, I have contacted Kickstarter about this issue and let you guys know as soon as I hear back. But in the worst case you will just email me your address+ph.
Thanks for responding, it actually just takes me to the home page but nothing is notifying me of anything
Thanks @Lennard for letting us know!
Survey link NOT working on my iPhone. But it works on my laptop.
Hello @Jason, @Diana: This is really strange, and not sure what is going on as many backers have already successfully completed the survey. I will notify this issue to Kickstarter, but in the worst case I will just get your address+phone via email (so not to worry).
Link not working brings me to kickstarter home page tried signing out and back on still did not work.
I'm having the same problem. I can't respond to the survey. Link is just sending me to the kickstarter home page
Hmm, @Oliver, you are the second person reporting this ... so it may be a bug with Kickstarter??
Anyone else having this issue? Also anyone who had this issue but was able to fix it? Please let me know (or please just comment here).
Couple of thoughts from my side:
1. First log in to your Kickstarter account and then click on the survey link in the same browser.
2. Also, when you log in to your Kickstarter account, do you see a notification at the top saying you need to take some actions? Could you please try clicking that?
We prefer the survey so that we have the same format for all the addresses and we have all the addresses at one place. However, in the worst case we will get your address via email.
Link to survey doesn't work, it just take me to the kickstarter home page
Hello @Nicole: That is quite strange as we have already received many responses. Could you please email me the screenshot (of any error message you see) to email@example.com, and I will take a look. Rest assured we will make it work, one way or the other.
Hello! My link doesn't seem to be working for the survey
Thank you @Hayden! I should be sending out the address survey soon ...
can't wait to see the product! Congrats!! It"s good for all family members to share