Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Is the vinyl record still on track for the December release?
Bonjour tout le monde ! Pour répondre aux dernières questions nous sommes actuellement en tournage !! ^^ Nous vous enverrons des nouvelles dès que celui-ci sera terminé ! En attendant, vous pouvez suivre le tournage via le groupe Backstage Access !
Hello everybody! To answer your latest questions we are currently shooting!! ^^ We will update you as soon as we are done with the shooting! Meanwhile, you can follow our shooting updates through the Backstage Access group!
je sais qu'il y a un fil Facebook, mais vous avez une idee de la date de fin de tournage ? Et de mise en boite bien sur :)
Merci pour les info
+1 for a solution other than Facebook. It was never mentioned in the campaign. I don't have an account or ever want one. So now I can't see anything that's going on :'(
I'm glad the backstage reward is out! However, I didn't realize it would be through facebook. Is it possible to receive monthly updates via email of highlighted events that get posted for those of us who don't use it?
The next update will come out very soon, thank you for your patience! :)
@Eric Z: please send us a message. Tx
Unfortunately I neglected to download the rewards earlier and the wetransfer links are dead. Can you upload them again?
Any updates to share? Would be fun to get a sneakpeak of sets or any other kind of work in progress shots. I don’t know if it has already been addressed but is the December delivery date still happening or will it get pushed into next year?
@Le Sech Tanguy : pas de problème, on les envoie en message privé !
N'ayant jamais réussi à télécharger les videos (surement trop grosses pour ma connexion de pecnaud); je réessaie en vacances mais les liens reçut par mail sont morts.Y a t'il un moyen de visionner le résultat de vos travaux dont l'esprit décalé me plait tant?
@Ben 'Kthulhu' Bullock: it's a bit early to say but we will try our best to have as many bonus as possible on the DVD/BluRay!
This has probably been answered elsewhere, but will Turbo Killer be included as a bonus on the DVD/Blu-Ray? (It'd be awesome if it was, along with the commentary, making of video, and Noémie Stevens's "thank you" video")
I realized late that I received the first wave of rewards, and while I can access the video through vimeo, I'm unfortunately unable to access the picture files on wetransfer, the website states that the transfer has been deleted.... Is there any other way to access those?
Been awfully quite, guys. Would love an update!
They sent out an email to everyone a while ago with alternative methods to download it via vimeo and another file hosting website. You might want to check your spam if you didn't receive the message.
I actually received another email that was sent out just in case I missed the first, so I'm sure they cc'd to all the backers.
All the download options are still messed up. How can it be so hard to deliver videos in 2017?
Yup, cant get the vids to play - Id like to request a link to the Vimeo vids =)
@Paul Molyneux: by sending us a message :) Videos sent
Hi, I'm having the same video issues - how do I access the Vimeo videos? Thanks!
Thanks. You guys are doing a mighty fine job.
Yay! New videos on Vimeo are perfect! Thanks for the links guys! Loved the making off video, incredible what you have achieved. Just makes me more excited for the the whole movie! Can't wait!
Hi! I'm also having stuttering/tearing issues with the video files. What is the link (and password) for the videos on Vimeo?
Sorry for the problems some of you have been having with the videos. We’ve run a series of tests and must conclude that it’s a codec related problem: the files don’t seem defective but not all the users have managed to view them properly. The compression of our files was made to get the best quality possible, but, to allow everybody to see the videoS without any problem, we now offer you to watch them in exclusivity on our Vimeo account (also downloadable!). We can also send you the pictures elements individually to limit the problems related to the heavy downloads. Thank you very much to message us via Kickstarter to let us know what you need and we will answer with the links.
Thank you for your understanding.
On s'excuse pour les problèmes que vous rencontrez avec nos vidéos. Nous avons fait une série de tests et arrivons à la conclusion que c'est un problème de codec : les fichiers ne semblent pas défaillants, mais tous les utilisateurs ne parviennent pas à les lire correctement. La compression de nos fichiers a été réalisée pour obtenir la meilleur qualité possible, mais pour que tout le monde puisse profiter des vidéos sans problème, nous vous proposons maintenant de les visionner en exclusivité sur notre compte Vimeo (téléchargeable aussi si vous le souhaitez via l'onglet téléchargement sous la vidéo). Nous pouvons aussi vous envoyer des liens individuels pour les éléments photo, afin de réduire le problème des téléchargements lourds. Merci de nous écrire un message via Kickstarter pour nous dire ce qu’il vous manque, nous vous répondrons avec les liens.
Merci pour votre compréhension.
Bien à vous.
While I am excited about the project, I am disappointed at the quality of the 1st reward downloads. I second what The Last Junicorn said about the unreleased turbo killer video being extremely fragmented and 9 out of the 24 are corrupted. I am using WinRar to extract them since they are in a .rar file. Can you please reissue the download from another website? This one is corrupting a lot of the files.
I too had corrupted wallpapers. Also noticed the pixelation/glitches in the Turbo Killer video. I assumed those were intentional. Haha. Love the thank you video!!! Very gorgeous short film. I'm just happy to have these files but wouldn't mind if they were updated as well. ;-) Thank you so much, you're all so creative!
4K wallpapers are corrupt tried to download several times and the Turbo Killer best quality video keeps pixelating when I watch it. Could we get another upload? Other than that everything else works fine.
this exclusive package business is amazing!
Would it be too much to request the turbo killer wallpaper without the letterboxing? It's a perfect wallpaper though I would love it to span my whole monitor.
Same here. Thought it was just me. Please reupload after rendering again.
Yeah, I can second Jakob's comment. With the previous download I had no trouble with the wallpapers and set photographs - they were fine. Like everyone else, however, I could never completely download any of the videos. With this new link, downloading everything was perfectly fine but all the videos have pretty severe compression artifacting like he says.
Hey guys! great work! just a little query about the turbo killer package download tat you've just stuck out, don't suppose you could switch it to a different host? I've downloaded the package, took me 6 hours for some odd reason, All of the wallpapers are corrupted and the videos have clear artifacting and are skipping frames during playback.
Hey guys, great work so far. Unfortunately, I have been unable for the past 2 days to download the project videos. They often cut off the download before it's finished, and it's looking like your server has a limit on downloads over 1gb, because every one of the large files cuts off at 1.06 GB. (As in, Best Quality video, Actress Thank You, and Making Of have all stopped downloading at exactly 1.061 GB after multiple tries).
Do you have a fix for this in the works? Thanks!
with iPhone or iPad it is not possible to open the package when clicking on the hyperlink. So everything is just downloadable content? There is no embedded video or something like that?
The Turbo Killer movie download is absolutely awesome!
What a thrill ride - gave me a huge rush of emotions - like nothing I've seen or heard for years.
Amazing quality. Utterly fantastic production. Simply can't wait for Blood Machines.
Merci beaucoup et bien fait.
What others are saying, I've yet to complete a video download. I've only been able to properly fetch the wallpapers.
The download links for the videos all keep prematurely completing. I've tried to download the commentary video a few times, but the files 'completed' at 60 MB to 320MB and were unplayable.
Would you guys please consider moving the downloadable rewards to a more reliable host, preferably one with a North American mirror? I'm constantly getting excessively slow download speeds, page timeouts, and maintenance messages from your host.
Hey guys how do I download the mp4 from the link ??
@J. Scotty Emerle: you received the survey on your Kickstarter account on January 27th. Thank you for checking your notifications, we can't send you straight there as it's on your personal account. Thank you
Hi, where is survey mentioned in email? The link in email is not taking me to survey, thanks!
Love to have access to 4K or higher res VR video clips I can load into my headset.
Monthly/month-and-a-half-ly updates would be greatly appreciated. I'd love to watch this project unfold as it happens.
So quite. Any new news?
As the campaign is still going on on PayPal, is there any chance of smashing more stretch goals?
Poop! I did not check my pledge level properly and accidentally backed at the Script/Music instead of the Film/Music level. Any chance for an upgrade via your ongoing late pledge system?
I just want to say you don't need to put my name on your website, so I won't fill this survey. I backed this project to support you at least with the little I have and looking forward to see the result.
@William G Klein: we can't include the add-ons to the survey so the ones who purchased an add-on will be contacted via Kickstarter message. Feel free to contact us first, it would for sure help :)
Didn't see anything in the survey about add-ons, are you collecting that information later? I pledged extra for the hardcover artbook.
@Ian Matthew Michael Burg: if you mean the special deluxe artbook it's only available with the Special Deluxe Artbook pledge. Otherwise, the CD Combo Pack Collector and the Vinyl Combo Pack Collector include the Limited Hardcover Artbook (it is slightly lighter but just as cool!)
Gonna ask again: Do the backers at the cd and vinyl collector levels get the special edition of the artbook?