Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Trevor Lang - please send us an email at email@example.com with photos of your table & box so we can take a look at what happened!
sending an e-mail with pictures in the morning but very upset with the quality of my tayble... scratched on one corner and the decal on the top is messed up around the edges... pretty clear no one checked it for quality control prior to shipping as it is clearly not damage from shipping...
Hey guys! We will posting another Kickstarter Update with what we've been up to & project timelines this weekend! Stay tuned...
@Wendy - please send us an email at firstname.lastname@example.org with photos of the table and box so we can take a look at what happened!
Is there any
new shipping updates
@PeterSkiera - We did receive your email and yesterday and will get back to you today. Look for an email from one of our team members. Thanks for your patience!
Sent you guys an email with pics at your "info" email address regarding some quality problems with my table but no reply so far.
Is there a way to find out when I might be receiving my table?
Haven’t received mine yet I was just wondering
Put my table together today and I love it! But there are many damages. There's a dent and scratches, and looks like one side was hit, and the paint is uneven on the bottom but I guess thats alright since it won't be seen. The foam pieces that came with the table to prevent the legs scratching the floors came off and were smashed once I placed the table on the floor. Had to replace with my own bought ones.
I got my table today!! It feels like Christmas! It is so cool and looks amazing! I couldn't be more pleased. I have already gotten compliments on it. Tomorrow I am putting it in my office at work where it will get a lot of love and attention! Thanks for creating this amazing product!!
@Sara DeLong - please email us photos of the damage & the original packaging at email@example.com so we can take a look at what may have caused the issues you are seeing!
@CarynRomanowski - emailed you!
We received our coffee table today and it is beautiful, but there is some damage to one of the corners. A bunch of the paint chipped off. What do we need to do to get this fixed?
Hi guys, I just received my table today and it has a ton of damage to it. There’s cracks on almost every edge. Can someone please contact me and advise what needs to be done to address this?
I've been watching my tracking info religiously and I'm only one day away from my Cassette Tape coffee table arriving! I'm so freakin' excited!!!
Got my table a couple days ago. It’s awesome! For the price I think it’s extremely impressive... I have no visible damage or problems with the appearance. Looks great. The underside looks like a mess but who cares about that. I feel like it’s really clear you guys did everything you could to get it out at this cost... congrats! I can only imagine how much work went into getting these made. Serious kudos. Also everyone I know who had seen it has been seriously impressed and said it looks way better than similar products they’ve seen.
@Melvin Brian Jaquez - you'll be receiving an email from firstname.lastname@example.org with specific details on your table shipping status!
Can you guys, send me info about and details when my table it's gonna be shipped. Thanks!!
@MikeStephens - thank you for pledging for a CaSETte! We didn't want to hold up sending you your desk while we waited for another batch of the B-SIDE tables to arrive from the factory. You'll be receiving an email any minute from email@example.com with specific details on your pledge reward shipping status!
I got my desk but not my table. When can i expect the table to ship?
@RosaDelBuono - thanks for the feedback! Please email us photos of the damage & the original packaging at firstname.lastname@example.org so we can take a look at what may have caused the issues you are seeing!
Just got my table and desk. Desk looks fantastic but my table had some dings and a crack down the side along with one of the magnets on the door cracked in half.
DUDEZ. I got my Tayble and I love it. Thanks for taking on this endeavor!
I just reviewed mine and it looks great but it does have cracks in the paint on all the corners...
Just got my Tayble!!! So freaking awesome!
@Alex Vonspeed - yes! The new top is great! Just posted a campaign update for all backers yesterday evening. @Joyse Kristine - it HAS been a successful month! Thanks for checking in on us. We can't wait for you to have your table to show off either :-)
@PaulKelley - the single-piece top passed inspection / quality control. Just posted a schedule update - All TAPE DESKS will be shipping next week, the B-SIDE Tables are currently on schedule from factory. We will send out another update once those arrive to port!
@Ryan White - What was the price for the Taybles at Winners?
@RyanWhite - We sent an update to all of our Tape Desk backers back in July about this logistics item - to recap, Winners/Home Goods had placed a volume order right at the end of our campaign. Unfortunately, our supplier made a BIG shipping error, and shipped all of our Tape Desks directly to that box store. Our portion of the order is still making its way back to us - they must've placed a few of the Tape Desks on the floor in the meantime. The B-SIDE Cassette Coffee Tables were not purchased by a store - that first run is on its way. We are actively working with our supplier on a more detailed project update for all the backers very shortly - we are SO excited to get these out to our backers! Stay tuned...
Hey guys, have you confirmed the quality of the retooled, single-piece top? Have all the tables shipped? Are they on schedule to arrive in the port at the end of September?
Hey - I was in a Winners store today (in Ontario). They have the full desk for sale? What's up with that with these being available in stores before you ship to your backers??? I have a picture I can send if needed!
Hey guys, it's been about a month since the last update. How are the new taybles coming along? Hoping it's been a successful month for you guys. I can't wait to have the product at my house to show off :)
September 5th!! Any updates?
Good choice, Gentlemen. Better a slight delay than a lesser product:)
@Peter Skiera - the change in material is not going to impact the look of the B-SIDE Tables. As far as specific percentages of wood & composite, we will get back with you on that! Mea culpa on the slow wall post response time. For quicker responses, please feel free to email email@example.com (notifies several team members at once).
Your last update said the main body has been changed to "wood and composite". What percentage is composite? How will the appearance differ from the pics we've seen? Will the table still be stained? I hope you can check these comments more regularly.
are you guys gonna be posting an update about shipping or progress?
Hi guys! You must be getting so excited, I know I am. I cannot wait to surprise my son with it. He has had such a difficult year with the gastroparesis and now the nerve damage that the gastroparesis has caused ( we just found out about that last week after a week at Nationwide Children's Hospital in Ohio-it was a long week and a long drive). He needs something special to put a smile on his face and since as I told you he loves and collects cassette tapes I believe your creation is just the answer! Thank you again so much!!
I forgot which color I asked for or even if I did? Can you tell me or can I change my mind?
Hi @Nataleah! If you are wondering about shipment notices for Canadian backers, those will be sent at the same time as the domestic shipments (currently scheduled for early August!) If you have questions about options for future orders shipping to other countries, feel free to email us at firstname.lastname@example.org.
When can international backers expect to receive shipment notices??
Any updates? One month to deliver the tables, could you please keep us posted.
Any updates? Looking forward to pictures from the last update. Also, any news on delivery dates?
Can you tell me the boxed weight?
@John - sending you an email now! For future reference, our team can be reached at email@example.com
Guys. I received my prototype yesterday and it's damaged in multiple locations and the door to the shelf doesn't stay shut. I looked for a way to contact you (support) to address this issue but I can't find a listing for it so I'm posting here. Please contact me to address the issue.
@Pete - apologies for the delayed reply to your question! You can put your legs on the table no problem, but wouldn't recommend sitting on them. They are sturdy, but definitely not a chair. The table has a 9" deep compartment shelf inside, so would be considered relatively hollow.
@Martin - thanks for your question. I'm not sure if you saw the email update we sent to Prototype backers at the end of April, but we have been shipping the prototypes out this week. You'll get a notification as soon as yours ships!