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Home Audio Innovation: immersive 360 degree soundstage, 3-way High-Res audio quality with smart home connect and Echo Dot docking.
Home Audio Innovation: immersive 360 degree soundstage, 3-way High-Res audio quality with smart home connect and Echo Dot docking.
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642 backers pledged $226,061 to help bring this project to life.

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    1. Sayyeasttolife 6 days ago

      Hi, what is happening havent heard from you guys in a while😁

    2. Missing avatar

      Jeffrey Friedman on

      I don't see any way to order a second UpStage now that the campaign is closed.

    3. Level 10 Creator on

      @Oliver Das
      thank you for mention about Europe certification, will double check it , For sure we will consider all that we should do , thanks again

    4. Missing avatar

      Oliver Das on

      Hey guys,

      just saw your update on certification. What about Europe? CE and everything connected to Bluetooth and WIFI? Because according to EC rules, all electronic equipment being imported to EC countries have to have the following:

      - CE markings on the unit
      - EC declaration of conformity
      - Information regarding identification of the Bluetooth/WIFI unit/chip (type, model, manufacturer etc.)
      - Instructions for use and safety related information in german language (this is only for Germany of course)

      The last point gets to be important for imports to Germany if any 1 of the first 3 are missing. Then the product is referred to the Federal Network Agency in Germany and they insist on that one too.

      I had to go through all this in 2 cases and I was barred from importing the products because either one or all of the required stuff was missing. Hope you understand that I'm a bit concerned.

    5. Level 10 Creator on

      @Jeffrey Friedman
      Our selected Bluetooth chip does provide stereo, As soon as possible, we will produce a stereo demonstration movie. Keep a look out for more updates soon.

      @Jay Rohrer
      Thanks for your advice, it sounds cool,Yes, in the future we have designed a portable case.

    6. Missing avatar

      Jeffrey Friedman on

      Just noticed the stereo potential mentioned in your answers. Is there any demo of this available, and what is the best way to order a second unit?

    7. Missing avatar

      Jay Rohrer on

      I like the portability factor, a major reason for backing the project. Are there any plans for creating a case? Or, even more cool, a 3D printing file so I can print my own in any color I want!

    8. Missing avatar

      Santhosh Thazhathu on

      Thank you for the prompt update. Looking great. Thanks and best wishes once again.

    9. Level 10 Creator on

      @Santhosh Thazhathu
      We've released our latest update! We shared some of the latest photos and video of the production. See the update here:
      https://www.kickstarter.com/projects/2034870069/upstage-360-the-ultimate-360-hi-res-smart-speaker/posts/2171178

      Thank you very much :)

    10. Missing avatar

      Santhosh Thazhathu on

      Thank you. Expecting a Great Product. Good luck...

    11. Level 10 Creator on

      @Santhosh Thazhathu, Hello. We're always here! We're working on the production and will release an update on it soon. So stay tuned! Thank you. :)

    12. Missing avatar

      Santhosh Thazhathu on

      Hello Team Level 10
      Hope everything is going well. Things seem to be very quite here. Looking forward to your updates.
      Thanks and regards.

    13. Level 10 Creator on

      @brian hughes
      Alexa will hear your instruction well! You can see our Alexa demo video here: https://www.youtube.com/watch… We called Alexa while playing music. Alexa responded immediately. Let us know if you have more questions. :) Thank you for your support!

    14. Missing avatar

      brian hughes on

      How well can Alexa hear instructions when seated in the speaker when playing music. E.g. asking to stop and play another song

    15. Level 10 Creator on

      @Isami Fujita
      Thank you for your all time support. Feel free to ask us anything, always happy to help. :)

      @CryCryKoala
      We will send the survey next week! Please fill in your delivery info so that we can bring your UPstage 360 to you. :) Thank you for your support!

    16. CryCryKoala on

      When will you send delivery survey

    17. Isami Fujita on

      Answer beyond my imagination!

    18. Level 10 Creator on

      @Henry Cheng
      We've brought your feedback to our team and designer. :) Thanks for the advice.

      @Jason Kastelan
      Kickstarter will collect backer's pledge and payment when the project is successfully funded at the end. We've sent you a message about it. We can see that your payment is pending, please update your payment method to proceed. :) You can see our update for more info or message us. Always happy to help!

      @Isami Fujita
      The batteries can be changed, and we'll have global service points that can help backers with any after-sale issues. Feel free to ask us if you have any other questions. Thank you for your support! :)

    19. Isami Fujita on

      I am talking about fixed batteries installed in this speaker.

    20. Missing avatar

      Jason Kastelan on

      I have a quick question about shipping and payment. Upon pledging I never got charged and was never asked for an address. When does that happen ?

    21. Missing avatar

      Henry Cheng
      Superbacker
      on

      Please add Qi wireless charging function

    22. Level 10 Creator on

      @Isami Fujita
      Hi Isami, UPstage 360 will come with a universal adapter for 110-220V and a US plug. It also has a customized battery with 6-10 hrs long playtime to enhance its portability. You can use it as a home speaker, but you can also carry it outdoors. We'll have global distributors to help you when you need support. Thank you for your input and support. :)

      @Vandy
      Thank you! Final hours. We're very excited too!! We couldn't have made it without the encouragement and support from our awazing backers. :)

    23. Missing avatar

      Vandy on

      Congrats on the great results! Looking forward to shipping soon!

    24. Isami Fujita on

      Hi Level 10.
      Thank you for always advice quickly and accurately.

      I am concerned about aged deterioration of the battery.
      Can I replace the battery? Or Is it possible to remove the battery? Perhaps I use speaker in the same position and always supply AC power.

    25. Level 10 Creator on

      @Amanda B.
      We were at the Venetian Suite for High-End audio at CES 2018, and we've shared UPstage 360 with many audio enthusiasts at the event. It's a pity you weren't there. We won't be at CES Asia, but we've booked our US roadshow and will release more details asap. Thank you!

      @Psychotikcenobite
      Thank you for your feedback! The motif of the rotary selector design is that it can effectively reduce the downward pressure when you press the button. As the UPstage 360 speaker is supported by its backbone, the rotary selector will make it more durable and stable.

      Thank you very much for your input. We'll discuss it with our team and our designer to optimize it.

      @Isami Fujita
      Thanks for sharing your thoughts with us. The ambiance sound feature is a design to let people enjoy more benefit of sound. But for sure you can use the UPstage 360 speaker as a pure audio equipment. The rotary design, as above explained, is meant to increase the product's lifespan by reducing the downward pressure on the handle. Thanks again for your input, we'll definitely take your feedback to our team and designer. :)

    26. Isami Fujita on

      I would like to use this speaker as pure audio equipment. want to true bypass the ambient sound. I would like to change from a rotary switch to a push button,too. (do not select by my mistake)

    27. Missing avatar

      Psychotikcenobite on

      Any chance of replacing the rotary selector for ambiance with a single pushbutton that toggles through the ambiance options? From the video, it looks like you have to position the rotary selector in between ambiance options to turn it off, which seems awkward. Also, the rotary selector breaks up the clean lines of the speaker vs the push button option shown in some of the photos. Just a few thoughts...

    28. Amanda B. on

      Will you be at CES Asia? I knew you were at Vegas but couldn't make it back then. Any recent event plan?

    29. Level 10 Creator on

      500% funded! Thank you all, our awesome backers, for your support!!
      61 hrs to go. Let's do this.

      @Ken
      The buttons on the handle are power on/off switch, the volume +/-, and the dial you mentioned is the ambiance music scenario switch. Thank you!

      @Kai
      You can pair 2 UPstage 360 with Bluetooth/ aux-in into left and right channels.
      We designed UPstage 360 to be an omnidirectional, 3-way, Hi-Res smart speaker with built-in amp as we wanted people to be able to enjoy great sound effortlessly -- Two speakers can create a great stereo experience, but you will also enjoy quality sound with one UPstage 360. :) Thank you for your support!

    30. Missing avatar

      Kai on

      I'm interested in getting a dual pack.
      Can I pair two to get stereo?

    31. Missing avatar

      Ken on

      @creator

      What are the functions of the dial on the handle? Is it for volume control? What are the other buttons for?

    32. Level 10 Creator on

      @SHIN
      Yes, it's rms. Please don't hesitate to let us know if you have any other questions. Thank you for your support!

    33. Missing avatar

      SHIN on

      @Creator
      Quick question. You mentioned 120W output, is it RMS?

    34. Level 10 Creator on

      @Truong
      We will keep improving UPstage 360 and we'll definitely consider adding QI when it becomes more common and popular. Thanks for sharing the idea with us!

    35. Missing avatar

      Truong on

      Could you integrate a QI charging receiver in the bottom of the UpStage?

    36. Level 10 Creator on

      @jaycarter
      We've received your message and replied in a more detailed way. :) You can have a remarkable stereo sound experience with 2 UPstage 360, but you will also love it with one UPstage 360. Thank you for your support!

      @Henry Cheng
      ​​Yes, it works with Sonos if you use their "CONNECT," plugging it in our aux-in. As of now, they don't allow other brands to build-in the Sonos code. Thanks for bringing it up!

    37. Missing avatar

      Henry Cheng
      Superbacker
      on

      Can it pair with and compatible with sonos?

    38. Missing avatar

      jaycarter on

      I'm just wondering if the sound is for all, is it necessary to pair two of them into tws. If it can bring more great sound for listening , I'd like to get one more. And any add on price for the second, cause I get the super early bird?

    39. Level 10 Creator on

      @Vandy
      We're planning to do a US roadshow, and we'll definitely release the info once we have things settled! Thank you for your support.

      @SHIN
      Thank you!! Feel free to ask us anything. We're always here and happy to discuss.

    40. Missing avatar

      SHIN on

      Thanks for the explanation, and thanks for answering with such patience and sincerity :)
      Having your quick and detailed answers gives us more trust and confidence in backing the project. Thanks!

    41. Missing avatar

      Vandy on

      Saw the last update on the listening session. Would love to join! Any plans for future audio sessions?

    42. Level 10 Creator on

      @SHIN
      Our design can enhance the reflection and dispersion of sound waves. We made the spherical structure because the wavelength for high frequencies is shorter than mid and low frequencies. The cone-disc is used for mid and low frequencies, which have the relatively longer wavelength. This gif from our campaign will probably help you better understand how the ball-cone design reflects sound waves: https://bit.ly/2Iyh76G Thanks for bringing this up!

    43. Missing avatar

      SHIN on

      @Creator
      Thanks for the reply :)
      Just want to dig in a bit more...why the spherical design for higher frequencies and the cone for mid-low range? What's the difference?

      I'm glad you're always here answering all these different questions. Thanks!

    44. Level 10 Creator on

      @SHIN
      By the patented ball-cone acoustic design, UPstage 360 can deliver truly uniform sound waves. We, along with our engineering partner, Soundmatters, designed the spherical dispersion structure to enhance the reflection for high frequencies. The cone-disc structure is used for mid and low frequencies. In other words, the ball-cone structure is created to ensure consistent and omnidirectional sound dispersion, which enables you to feel quality sound with UPstage 360 regardless of where you stand in relation to the speaker. Thanks for commenting. Feel free to ask us anything. We're always happy to discuss. :)

    45. Level 10 Creator on

      @CryCryKoala
      Yes, you can pair them! UPstage 360 supports both wired and wireless connection. If you're looking for stereo, you can pair 2 UPstage 360 as stereo channels via Bluetooth or aux-in. UPstage 360 uses True Wireless Stereo (TWS) Bluetooth 4.2. Thank you for your support!

    46. Missing avatar

      SHIN on

      @Creator
      I’m intrigued by the ball-cone design, can you explain a bit further on how this special acoustic design device work?

    47. CryCryKoala on

      You can pair them right? what's the bluetooth version?

    48. Level 10 Creator on

      @Isami Fujita
      Hey Isami, thank you for your support! We've messaged you to learn more details about it. Please check your inbox. :)

    49. Isami Fujita on

      @Creator
      Thank you for responce.
      and I have more questions.
      my Pledge is ‘Echo Dot Combo’.
      how to get UPStage360 more?
      and Can one Echo Dot control two UPStage 360 ?

    50. Level 10 Creator on

      @Isami Fujita
      You can configure 2 UPstage 360 into left and right stereo channels. UPstage 360 uses True Wireless Stereo Bluetooth 4.2 and it accepts aux-in. By pairing them, you will retain that sweet spot everywhere, with double the output capability. Thank you for your support!

      @Amanda B.
      Yes - We can play virtually anything as follows: 1) whatever your music device can stream when using Bluetooth, 2) with a Dot or other wifi capable device docked (like ChromeCast), you can play anything they are capable of receiving. Thanks for bringing it up!

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