Software updates and troubleshooting
Most of you have received your Equiso's and some of you will be receiving them shortly. We thought we would do a quick write up to help with troubleshooting, talk about software updates and customer feedback.
Being a kickstarter project and a startup we are grateful to our backers who have chosen to back us and be beta testers to help make a better product. Its not always an easy job, but we promise to make it worth it. We have received great feedback from what works and the uses that people are using for their Equiso, to the difficulties of a new product launch from a startup company. You guys have been awesome and we love that our backers are so active on Facebook, kickstarter, twitter, etc... You guys have also helped us be in retail stores with the first being Micro Center (thanks for telling your family and friends about us and check us out at their Baltimore store grand opening).
Here's a couple of reviews from backers that show the Equiso in action and also tips. Thanks JSano19 and michealclld.
You probably noticed that the Equiso didn't ship with a user manual. The user manual on the back of the box is a little too simple and has lead to confusion. While we are working on creating a user manual, we will work to answer your questions by email. Please email any questions to email@example.com to get the quickest answer to your question.
During the last month while the products were shipping we have been working on a firmware update. The update will include a number of improvements including support for the Google TV remote, DLNA support, better autodetect of TV resolution and speed improvements.
Thank you! Thank you! We are so grateful that our backers have helped make the Equiso Smart TV a reality. We are continuing to move forward and thank our backers for giving us this opportunity.