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I sent a message previously. After using mine 2-3 times it is leaking badly. I rinsed with warm water after each use as there were no instructions on how to wash or maintain. At this point mine is unusable. As soon as I pour whiskey in, it starts leaking out making a mess and waisting my beverage. I am wondering if red oak was used for these as there is a big difference between red oak and white oak. White oak is what is used in whiskey barrels etc. Red oak is much more porous. I would like to know this this issue is being addressed and how it will be addressed for those of us who have already received our cups.
Leaks out the bottom. I can taste the whiskey through the bottom of the drinkware.
I still haven’t received mine, any status? Still shipping?
Seems like I spoke too soon with my comment yesterday about leaking...I poured myself a little something to watch the Arsenal Europa League match and started to have some seepage. I am not overly concerned and I reached out to see if there is a kit I can buy to retreat the cup. I don't have a problem maintaining it, but I want to make sure that I am doing it correctly.
I received mine about a week or two ago and I love it. I have used it several times and I have also enjoy the subtle flavor that it imparts that others have mentioned. I have not had any leakage issues at all. As far as cleaning I have rinsed it with warm water and let it air dry. For those of you still waiting, I don’t think that you will be disappointed!
Hi, I received my 4 glasses almost 2 weeks ago, they will be a gift for my son next month. I finally tested them today & they held up perfectly, no leaking or sweating. Although I think I’ll add some beeswax to the gift so that he may keep them in great shape. Snapped a pic for those of you still waiting, https://www.flickr.com/photos/lynntresse/25398796267
@fireman EMT- yep, I'm one of the multiples. Just a little confused by their numbers, since they sent me a message saying they were sending out 100 BACKERS per day.Oh, well. Just wished I would have gotten mine in time for Valentine's Day. But- still looking forward to getting them. (and I'm giving a picture of the glasses and nice bottle of single-malt Scotch- all is good!)
@gregory, exactly. many forget that they even use oak barrels to age bourbon and whisky.
@car, dont forget numerous backers did multiple qtys.
Just got mine, looks awesome. I know this may be a really stupid question, and I apologized if it was covered but... Dishwasher Safe? If no, which I assume is the answer, is there a suggested washing method?
oh, dear... if you are only 1/3 completed, then there is no possible way I will get this in time for Valentine's Day. At 100 glasses a day, it would have taken 13 or 14 days to ship them all out, right? So if you started shipping on January 24, as you indicated you were doing, I had hoped to get mine within a few weeks, and certainly by Feb 14th. But 1/3 of 1343 is about 450 backers products sent out over 12 business days. That seems like a lot fewer than 100 glasses a day. (It actually works out to be less than 40 a day.)
I understand that there are often - usually - delays in delivery of Kickstarter products. I just find myself being disappointed that after assuming by your timeline that I would be able to use these as a Valentine's Day present, I will have to find something else instead.
I'm still glad to be a backer, and look forward to getting the glasses.
I just watched Darkromz video. Oak is a very porous wood and the leaking doesn't surprise me. They just need more beeswax in them to fill the holes. I'm a woodworker and this isn't an issue for me. If mine should start to leak, I'll just rub a little more wax into the inner surface. It's just part of the character and properties of oak. Also why wooden spoons and such are made from other woods.
I got mine about a week ago. I've used it several times and love the subtle taste it seems to impart. I have no leaking issues and all is well!
@Derek, it was posted 2 days ago on the comments. Also the past update is they were working through all orders and sending as quickly as possible. over 1000 backers will take time.
"We're sending out about 100 orders a day. Unfortunately that's about as quick as we can go. You'll receive an email with tracking once it ships"
Hey guys. Hope things are going well getting the design sorted. It’s been awhile since I’ve heard anything and I have yet to receive a product, so I wanted to check in.
You still sending out more haven’t received any email yet
Hey guys, I poured a dram into mine for the first time today and the whisky immediately started seeping through the wood. Perhaps it wasn’t waxed thoroughly? Please advise.
Same issue with me, within seconds the scotch started seeping through and onto my coffee table. Perhaps more wax is the answer? I guess they'll be a novelty item on my bar for now.
Mine are fine. I filled them with water and left them for 20 minutes and they didn’t sweat or bead. The bottom of one glass felt damp and waxy but I can’t say for certain if it was an issue. It didn’t leak onto the paper towel under them.
I’ve not received a tracking number or cups. Hopefully the leakage problem will be solved before mine are actually shipped out. Whenever that will be. 😑
I’m pretty sure I did a survey but couldn’t find anything in my emails, can you verify please?
Hi again !
Here the little vidéo about the issue :
I send u a message.
Hi all - we've had some issues with leaking that we are addressing. Please send us a message if you have had one and we will ship a replacement out. We're working through the coating process to make sure it properly seals the cups.
Darrell & Mark
Same here. The whiskey seems to seep right through the glass, so unless there’s some easy fix, I don’t plan to use it anymore. Glad I’m not the only one, and that I only ordered one!
The four I received sweat as well
I received my glasses yesterday, and one is a gift for a friend,
so I'm going to see him tonight and offer him ! Great nice glass...
I take out mine, and we serve an old lagavullin,
we just had time to toast that after a few moments,
the whiskey began to sweat, to cross the wood of the glass !!
Incredible !! Seriously the wood is literally porous, its inadmissible,
it's really oak ? Unbelievable !!
Shame in front of my friend who finds that is really a glass of shit !!
You have not tested glasses with liquid ! you are not serious ! where is your credibility here !!
I will make a video tomorrow to show you that !!
what do you want to do with a junk glass like that !!
Really sorry, but I will ask you for a full refund of my pledge !
It would be nice to get an ETA for when all fulfillment is expected to be completed (it could alleviate the "where's my stuff" messages).
@Flipe - we'll verify for you.
@Benjamin - We're sending out about 100 orders a day. Unfortunately that's about as quick as we can go. You'll receive an email with tracking once it ships
Still waiting on mine. What's the hold up?
Can’t remember if I did fill it out or not pretty sure I did can you double check for me or send me another link for it please
Got mine...they look great...need to test drive..is there a suggested care and maintenance instructions somewhere that I miss? In terms of cleaning or maintaining the wax coating? Cheers Charles
Just received my pair. They look great and look like the original image with the curve.
Hi All - @Felipe and @Jung - As long as you filled out the surveys, you'll receive an email with the tracking number from the USPS once they ship. We still have quite a few surveys that haven't been filled out and we cannot ship them to those backers without it. Thanks!
Plz check the delivery date of mine.
my backer number 467
have a good day
I havnt gotten anything yet
@Eunan, They definitely have a curve to them. I didn't realize there were updated designs. Either way I like what I got and am happy.
@Andrew Heidgerken - the product inyour picture looks very much like the original cuved design (as pictured above) and not the updated straightened version .
Andrew H., your pic is awesome & so are the glasses. I see the 4 Glasses I ordered are waiting for me at the Post Box, I can’t wait to pick them up this afternoon. I bought them for my son as he is a collector of fine whiskey. Perhaps he’ll crack open a bottle or two.
I’ve seen several picture from other backers and the glasses they’ve received, they look great! Can’t wait!
Hopefully they are all the same shape?
Guys these are amazing! Thank you!
I'm not much of a Whiskey drinker, but I found the glasses work well with rum. :) https://flic.kr/p/FRMRSs
Received mine today. Thank you Sipdark. Looks great.
Hi All. We have been sending out +/- 100 backer orders a day. Everyone will receive an email with tracking when the shipment is sent out.
Got my tracking number today, and says I'm #305. So they're definitely making progress. Can't wait to get them.
@Will Bender, The Creator put out an update on 1/24 "We have a first batch ready to go out now and will continue to push them out this week going forward. We should have a consistent flow of oak cups going out from here on out. "
Many projects send based on backer number and appears this may be the order in which they are shipping. i was backer 88. Keep in mind too that the campaign far exceeded expectations and can delay. Per the update they are shipping as quickly as they can. I have seen other projects that far exceed goals that have been delayed by 6 months. Looks like they are trying to do everything that they can.
I have a bottle of 15yr Dalmore specifically waiting for these. As I will likely not be buying such rarified hootch for a long time, I am willing to wait.
Mine were supposed to be here today :( now I want tomorrow to come :)
Any update on shipping? I haven’t received any confirmation
@Tim - We don't have instructions on resealing at this time but will send out an email blast on the proper care once we get them all sent out. We'll also update our FAQ here for reference.