Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
It is a great pity we can't watch this interview video with Stephen Hawking in Germany. It is blocked by Youtube. Could there be another way, maybe just for backers but as well for the backers outside the US? This would be great.
Any updates on my poster?
Yes, @NZParent, we will do something special within the game to honor Dr. Hawking and his immeasurable contributions to our understanding of the Cosmos.
Hi Team. I know it might be cliché but....
I was wondering, could we have either "Planet Hawking" or spaceship class "The Hawking" or some something very unique to remind players/learners of one of our legends. We all knew this day would happen and we are grateful that he was with us far beyond what his doctor (long since passed) expected. RIP Dr SH
Hi @Shawn StClair, we have just returned from Texas, we'll send a replacement. We had adjusted envelopes, that one seems to have slipped. Thanks for the heads up. We'll have the replacement out to you asap. Cheers!
Got my posters, but the cardboard protecting them was to lose and the edges are a bit mangled. Its a shame because they are pretty cool. Id recommend larger cardboard and binding the outer cardboard so the posters dont move during shipping.
Hi @Michael Frank, we are out in Texas with the SpaceCRAFT team and are headed back on Tuesday. We will have an update for you upon our return. Some very exciting things are happening, some clever platform ideas and wrinkles for the game. Thanks again for your support!
Hey team! Any updates since your last one? Unless I am mistaken, your last update said that you would update us at the end of the weekend. I think the weekend has passed...
On another note, can’t wait for an update on how SpaceCRAFT might be used for the game and how it is working so far.
Hey Neil send me a space pen you promised to send me for beating you at arm wrestling
I am in Texas currently, meeting with the SpaceCRAFT team but upon my return on Saturday I will send out some overlooked items and alert a few that had items returned due to wrong addresses, not picking up from post office. Not judging just keeping peeps in the loop. @Kalan Pope will make sure that your poster is sent, cannot find tracking info for it. @Donna Grant, the same for you. Your level was not a National Space Society level. Your named item will happen later this summer. We will set that up for you - you will have choices/input. @Ken Varley, you did not make the first 100, sorry about that.
I also haven't received a package in the mail. Is there any way to track it or to even see if you've mailed it out to me? And how do we find out if I received a membership with the National Space Society?
Haven’t received my poster yet. Are they still being shipped out?
Did I make on of the first 100 of the $65 pledge?
@LouisRizzo, nothing will be available to beta until later in the year. We will have protos and vertical slices first. We will have another project update this weekend.
Can someone tell me when the Beta Launch Download of Game will be ready or is it still a while off? Cheers
The update will hit tomorrow. have to adjust a few things, very much looking forward to sharing. Looking forward to sharing more regular updates, as well. Cheers, Mark!
Hi @BradScholl, the items that have been shipping are the signed items, posters and prints. We are moving towards being able to share some aspects of the game. I am posting an update that explains that in more detail. The first 100 backers in your level received a digital membership to the National Space Society. Thanks for being a part of the Galactic Coalition.
Hi, I pledged at $65 and haven't received anything yet. Is all well?
For the community, i am finishing up a couple of things on the update and will post for you tomorrow. Thanks for your patience. Cheers, Mark.
Hi David, we had a few of those packages that seem to have been lost or delayed overseas. Yours would be one. I am sending you out a replacement tomorrow. Cheers, Mark.
Hi. I backed the $55 pledge and have not received anything yet. I filled out the survey in October. Thanks in advance
@AntoniosLiakakis and @Dragonychus, we are preparing an update for this Holiday weekend. All is good, we have been working on the platform and the build pipeline. Cheers, Mark.
Gentlemen there are months since any meaningful update. Is everything OK?
What should be considdered as 'shortly'? It has been quite some time since any update and I'm getting a bit worried. This is the 1st project I backed, so maybe my concern is unneccessary, I don't know, but I'd really like to see this project come to be.
@Nicholas, I sent you a direct message regarding your rewards, but in broader terms - physical fulfillments being shipped are posters, standees, concept art, signed books and comics. The vertical slices, demos, and beta are coming later this year. We are prepping a game update to go. Cheers, Mark.
So what all is being shipped out already? I saw the final product is estimated for 2018 in August.
@Paul Lockyer, I zipped right past your message in my inbox, much apologies. I sent you a response a few minutes ago. We have had a couple packages go missing, a replacement is on its way. All should be solid. Thanks for giving us the heads up.
Hi. I backed the $55 level and have not yet got my posters or standee.
I did send a message as well, the survey was filled out in October
@LordLethris, we are prepping one to go shortly, just have a few i's to cross and t's to dot, but will be to the presses quite soon.
Thanks you again for your continued support and Happy Falcon X launch success day!
@creator/team, its great your responding here - thats very much welcome, but can we have an “Update” update please? Even if its something silly or productive It keeps the project alive and peoples inboxes notified.
For example, backers who simply don’t read these comments have not heard anything since December 2016.
@Michael Artz, sent a message to you regarding your tracking info. Survey responses that came in after the holidays had been slower to update. Our apologies, we have done a pass through this week to check on updated responses. Your item is on its way. Feel free to send a message internally, those go directly to our inbox. Cheers, Mark.
Wow I backed the $175 and haven't received anything? I left a comment on the updates page that there was talk about downloadable content? help please
@DavidDeis, no that would have been a packing error. I'll make sure that you are sent the standee. It will go out tomorrow. Sorry for the oversight. Cheers, Mark.
Hello, I backed at the $55 level. I received my posters but I never received my table top standee. Are items like that being sent separately from the posters?
@MattT, everything is fine. Apologies, I was touching base through the weekend regarding shipping and rewards questions, thought I emailed you. Will do so when I hit the office within the next two hours. Thanks for the heads up.
Hey Space Odyssey Team.
I still haven't heard anything regarding my tracking info. Is everything alright?
PS I really enjoyed reading the signed NDT book.
Hey Mark, Thanks for the quick response on the standee, did my email make it through to you? It had an other question regarding the ship design reward which I am looking forward to.
Hello Space Odyssey Team
I recently moved and updated my address on the survey. Could you please check to make sure that everything is update?
@Matt T, did not receive your email either. I am going to initiate a message chain with you and give you your tracking info. We are receiving most emails, just a few have gone missing. I wish I knew why. Cheers!
Hello Space Odyssey Team.
I sent an e-mail regarding my pledge 3 days ago and haven't heard back. I was curious if my pledge was mailed out yet? I'm just curious as to the status of it. Any help would be appreciated.
@Mark, thanks for the reply. I am anxiously awaiting your email. I did send another email to the info address. I have double checked that my address is correct, so I’m hoping that my rewards have been shipped. Thanks for replying to my last comment so quickly!
Hi @Michael Frank, your email was not received either. I apologize - not sure why. You can update your address as Shadowcaster mentioned in your backer information. I will be in the office tomorrow morning and I will make sure your package is on the way. We did have a few returns due to address issues. Thank for the heads up. We will send you an update via email tomorrow. Thanks!
Thanks Shadowcaster. I usually look on the app and this doesn’t seem to be available on the app. I checked online and everything is good. Not sure why I haven’t received my art and standee yet..
Did you try view pledge?
Click view pledge then click on Survey it allows you to change your address.
I have not received any of my rewards yet. I am pledged the Comicon special, and haven't gotten word of anything as of yet. Is there a way for me to check to make sure that I have my address entered correctly, and to see if you have shipped my rewards? I sent an email about a month ago, to no avail. Any help would be greatly appreciated!
@Andrew Galan, apologies, somehow missed that email. we will ship out the standee to you with Monday's shipment. Thanks for the heads up. Thank you, @Lord Lethris - we are being mindful of the overseas post. Glad all is well, Shadowcaster, sorry for the ding. Shipping is getting closer to concluding - still missing some addresses. Have a great weekend, everyone.
Hi Team, I haven't received my standee. The book and prints did arrive. I sent through an email about it but haven't had a response.
Just got told this:-
"New USPS charges came in today which increase the cost of sending international parcels by A LOT.
This will hit a lot of smaller companies hardest... so expect to see the new charges being passed on to customers from now on."
Wanted to share here to warn both creators and backers of the new USPS charges which will bankrupt you - I suggest using an alternative where possible.
I just received my prints today thanks team!
Physically the shipment wasn't too bad, but the corners at the bottom were bent like someone else here noted. Other than that nothing worth complaining about these things happen, you folks sent me the whole package and I mean extras as well I didn't expect that so thank you again.