Not Delivered Yet or Damaged On Arrival and Invoices
We are very sorry for the shipping issues. Re: the international delays, we gave the international shipments to DHL the same day we gave them the domestic shipments. The... Read more
International Tracking Numbers
Pleas continue to email us for your tracking numbers:
Our DHL rep said, "Looking at your shipment I see 40% have scanned in less than the 8 days which... Read more
International Tracking Troubleshooting
If you're having trouble tracking your package, please enter the US DHL website:
Then click "Track Your Mail" and enter your tracking number.
STRAPS & Customer Support
If your Right Arm came without an elastic strap, it most likely fell out during the shipping and handling process. Please email us at firstname.lastname@example.org with the subject "STRAPS" and... Read more
Backers (Esp. Int'l Backers)--
Some of you have asked about tracking numbers and are wondering where your rewards are. Validating international addresses and printing international shipping labels has taken our... Read more
Domestic 2-week shipping rewards have SHIPPED!
If you live in the US and backed for a reward that includes two week shipping, your Right Arm is on the way! Our shipping partner picked up... Read more
We NEED surveys!
If you pledged for the $79 reward, the $89 reward, the $99 reward, the Two Pack or Two Pack 2.0, PLEASE fill out your surveys. We really don't want your... Read more
EARLY BACKERS! Fill out your surveys! We need your addresses.
If you've received a survey from us and haven't filled it out, please PLEASE fill it out ASAP. Like today or tomorrow.
If you haven't received a survey,... Read more
Funding Successful! THANK YOU!
Thank you so, so much for all the help along the way. You have been incredibly insightful and supportive and we owe a huge thanks to each and every... Read more
Can we get to 1,000 backers?
Greetings from SXSW in Austin!
We're 3 days away from the end of the campaign and I'm pleased to announce that manufacturing is already underway!
We really want to get... Read more
Just wanted to apologize if we're taking longer than usual to answer questions/comments. Our team is hard at work at South By Southwest Interactive. The good news is,... Read more
100 Right Arms remaining for 2 week shipping!
Hey Backers, we're only offering 100 more Right Arms for 2 week shipping -- that's all we think we can manufacture, assemble, and deliver in that time period. The new... Read more
Stretch Goal -- The Right Arm in WHITE!
We are pleased to announce that The Right Arm will be available in WHITE when we hit $100k!
We are still finalizing the details with our manufacturing partners but yes,... Read more
Hey Backers. Happy Wednesday. We just went over the $65k mark and I just wanted to say another quick thanks for your continued support. The response has been INCREDIBLE.
Quick... Read more
LOOK! WE DID IT!
You know what that means - you're ACTUALLY, 100% getting The Right Arm now! Way to go, backers. I cannot thank you enough for your support.... Read more
Way to go BACKERS! Again, thank you so much for the support. Please continue to share with your network. Let's see if we can push it up to 100%! We're... Read more
This is so awesome. Our team is ecstatic. Let's keep it going! Thank you so much, backers!
As promised, here are some more tidbits for 50% and 60%:
Tidbit #5:... Read more
HOLY GUACAMOLE. You guys. Youuuu guys.
Thank you so much for all the backing, sharing, and spreading the word to your networks. Your support has been amazing. Let's keep it... Read more
40% funded on the second day! Wow, that's incredible. Thank you, backers!
Tidbit #4: The first "invention" I came up with was a keg attachment that de-foams beer as it... Read more
30% in 24 hrs!
We woke up this morning to find out that we had surpassed $12k. This is an incredible mark to hit in the first day. Thank you guys so much for... Read more
20% and almost 100 backers
Backers! Thank you so so much. Let's keep the ball rolling. Please continue to spread the word however you can. You guys rock.
Tidbit #2: I rode the bus from... Read more
Way to go!
Thank you, a million times over, for all the support so far! 6 hrs in and we're already 10% funded. You guys are amazing. For every 10%... Read more