Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I have just received my pledge. I am very happy. I thought for a moment I did not receive anything so long the wait was long ... The only complaint I can make concerns the lack of communication. Leaving us so long without a mail without any news was very hard for me. I understand that such a project takes time and preparation but a little message from time to time it's fun. Again congratulations for your project and the result!
Any word on when the missing pieces will ship?
ETA for the final orders? still waiting.
Just received my order, but it's not all there.
there are quite a few sheets missing.
Any updates on the shipping for those last orders?
I don't recived ALL products of kickstarter !!! WHY ????
Anybody else receive their order missing some product? Im missing a Hab Block. :/
Thanks Mad Hat!
We are really sorry for the delayed response but we have now replied. Thank you Derek for your kind words but we should be responding better to you guys, after all you have made it all possible. We are working as hard as we can to complete the Kickstarter for everyone which is almost done. The next one should not experience these kind of delays as we now produce and design them in house reducing the design time by quite a few weeks. Hope that helps and thank you for sticking with us.
it would be different if they answered.
I am simply making a public complaint, after the last update I don't feel out of line at all.
I honestly just love laughing at jackasses that think of Kickstarter as though it is some sort of a store. Even if Mad Gaming Terrain has been a bit slow on correspondence, you are clearly able to see that the UK shipping is well-underway. My favorite in particular -- with this and others -- is when people seem to get furious when a product that was simply given an Estimated Delivery date doesn't arrive in time for a holiday or some such.
Great work on this Kickstarter, @Mad Gaming Terrain and I can't wait for that website to be up and to be teased into Kickstarter 2.
Received mine just now in U.S. Signature required via DHL. So make sure you answer the door. As of yesterday the tracking company had some cryptic status listed and had delivery date as no later than the 18th. I'm happy!
So I just looked up my backerkit and it says everything had been paid for, address correct, and is ready to ship. Is it still "ready to ship" ? In the comments you had said you were updating backerkit as items were sent. In the last update you basicaly said that all items were shipped but 15 4 days ago. Any news?
@creator hopefully you will have delays ironed out for next KS, @everyone else...
i got mine a while back and have assembled them, some of the best modular MDF terrain i have come across, really clever design and as long as you plan where your trap doors will be you can make some really cool buildings from a basic set of 3.
Received mine today in Australia. Just need to put it together. :)
@ Steve Roesch. We are really sorry for the lack of communications but we are working round the problems we have been having and neglected to keep you all up to date. We are almost complete now and almost all of you should be receiving your pledges shortly.
Confirmation E-mails may come from the courier depending on their individual process as a number have been used. We have been up-dating BackerKit when each pledge has been shipped but we are not sure on how they communicate to you all.
@ Douglas. They have been sent using a number of couriers but I can confirm your pledge has been dispatched. Regards Andy
@ All. Hi everyone, we have just completed an up-date which may answer most of your questions. Regards Andy
Is this shipping to the US via DHL? I just got a notification from DHL of a incoming package from the U.K.
@ Mark The email I recvd was from a noreply at parcel2go or some such. It indicated the package was to be picked up yesterday. And as of today it says "consignment to be booked" Its giving me a delivery date of Jan 18.
@Charles Did you get an email from Kickstarter about it shipping or from mad gaming terrain? I have heard nothing since getting emails about making sure the shipping address was correct. Thanks
Just got confirmation that my parcel has been shipped to the US. Just fair warning for us stateside, the date is in day month year format, so don't freak out.
Still waiting in the USA
Just picket up my package! (Sweden) looking forward to asembling it
The delays here while irritating, can be understandable on some level, but the utter lack of real communication is deplorable. Frankly if this isn't resolved fairly quickly, then I'm going to agree with Jeremy. Vote with the wallet.
Still no word on "Rest of World" shipping?
Also here in the USA, just checking on it...
I am in France too and i am waiting too.
I'm in France and i'm waiting.... No new's and i don't know who's deliverse my pledge.
I have really tried to get everyones out and we are almost there. The US, Canada and Austrilia has proved very challenging for us but they have been happenung. I will chase up where we are with your pledge. I kmow they are all packed ready to go though. Im realky sorry for the delay. Regards Andy
So Christmas has come and gone without so much as a message from our humble creator. Something, anything would be nice. The saying goes, "vote with your wallet". Too much longer and I'm afraid I may have to cast my ballot.
Any ideas on shipment to the US??
Pledge arrived today. Very nice to have it before Christmas, many thanks. The sweeties were a nice touch too, made my day. Cheers.
Has RoW shipping completed on Dec 19? Or have more "unavoidable" delays cropped up?
Would really love to see my pledge results before Christmas. Any idea of the ETA to Hawaii?
Had mine delivered earlier this week and its awesome.
Great job, thanks for getting it out so quickly.
If EU shipping is starting now, does that mean that all UK shipping is complete?
I ask only because I haven't received anything yet and I'm mainland UK. Perhaps it's the weight of the package as I pledged at a higher tier. Which carrier did you use?
Sounds good. Can't wait to get my hands on the stuff.
News of shipment ? I don't recived nothing
Orders coming out to EU countries now which should be done by the end of the week, The rest of world to follow thereafter, all will be completed by 19th of December. Really sorry for the delays, nothing seems to go to plan.
Received mine yesterday. Looks good... and complicated. I guess that's my weekend sorted.
Has this been sent yet? I am a UK backer, and was expecting this a long time ago.
Hi, just checking on shipping to the US... what kind of ETA are we looking at?
I still havnt received my hab block yet in the uk. Has it been posted?