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The most innovative, convenient, travel-friendly, and advanced playpen in the world is now here! See why everyone is calling this the BEST playpen ever made.
The most innovative, convenient, travel-friendly, and advanced playpen in the world is now here! See why everyone is calling this the BEST playpen ever made.
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2,915 backers pledged $395,479 to help bring this project to life.

Remaining International Shipments Going Out!

Posted by Marie (Creator)
4 likes

Hey Pop 'N Go fans! 

Sorry for the delay, we meant to post this last week and just realized we never published it!! So far we've delivered all US and Canada orders (95% of our backers) and have some remaining backers from Asia, Europe, Australia/NZ, and a few other countries that still need to be shipped and we are sending these out starting next week!!

There's no excuse for how long this took, and in hindsight, we would have done things much differently had we known the challenges of shipping a large product to over 60 countries around the world. The good news is we kept plugging away, overcoming each obstacle as it came up, and now we're set up and ready to fire away, worldwide!

If you are one of these backers and you have moved in the last 8 months since we first started shipping, please make sure you have mail-forwarding set up to your new address. If for some reason your pledge is unable to be delivered and it's returned to our fulfillment company, we will process an immediate refund for you.

For anyone else that has a question or inquiry regarding an existing order, you can contact our customer service team at customerservice@thecaliforniabeachco.com. 

We'll send one last update out once the final shipping starts to give everyone a heads up. 

Once again, we appreciate everyone's support in this project, and especially the patience of our International backers that had to wait much longer than expected. We know it wasn't ideal, but our hope is that you receive and LOVE your Pop 'N Go and your little ones have a blast playing in it, indoors or out!!


With love,

Marie & the Pop 'N Go Team


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Comments

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    1. Missing avatar

      Faris A. Sofhan 3 days ago

      Are waiting for next major public holiday in order to post ur update and blame another delay on others?

    2. Missing avatar

      manuela Borelli 4 days ago

      Hi, I’m an italian backer. Will I ever receive a tracking number (if the tent will be ever shipped)?

    3. Sergey Chapaev
      Superbacker
      on

      Still have not received my pledged item or at least tracking details. Please PM or e-mail me.

    4. Missing avatar

      Afton on

      Hi, I'm backer 2615 in the US and I haven't gotten my item and was never sent a tracking number. I still want the item. If US has all shipped, when should we have gotten the tracking info?

    5. Missing avatar

      Jq Quan
      Superbacker
      on

      Hi am just wondering, in your update you didn’t comment about the mattress. Any update on that?

    6. Missing avatar

      LADY SAVORY on

      LIKE NIKE ------JUST DO IT OR REFUND

      WE ARE ALL SICK TO DEATH OF EMPTY UPDATES - WE HAVE PAID IN FULL INCLUDING SHIPPING COSTS - THE TENTS APPEAR TO HAVE BEEN MANUFACTURED - SO POST THEM - SWALLOW ANY ECTRA COPSTS YOU DIDNT FACTOR IN - OR REFUND THOSE PEOPLE WHO HELPED YOU CREATE THIS BUSINESS . No more I'm a mother etc. - So am I - have some moral pride and dignity and step up to the plate !!!!!!!!!

    7. Eric Harlacher
      Superbacker
      on

      I wonder how many people's kids outgrew this thing before it even arrived.

    8. Missing avatar

      Keane Gurney on

      Having waited nearly a year and still nothing, I contactacted the california Beach Co direct. As much as I liked the product it became completely pointless in the time it took the calafornia beach company to try and pull its finger out. Babies don't stay small and immobile for long. CBC really missed a trick. Got a full refund in a few days. If u want a refund contact the company directly not through kickstarter.

    9. Andrii Kogut on

      My US order is not sent yet

    10. KC Ching on

      Still no update for Malaysia ? Come on....