Marie, you banned me on your FB page (https://www.facebook.com/thecaliforniabeachco/), after my complains that nobody responsed to my requests.
Do you think it is appropriate communication with your clients/supporters?
More than 2 weeks ago I wrote firstname.lastname@example.org
And still, nobody answered. I still have not received survey and I want to forward my shipping from international address to US one. I will handle international shipping much faster and cheaper.
Hey is it possible for European Backers to get a refund as well?
I'd like to have one, for the shipping costs are insane.
i'd love to get an update on my email from the beginning of the month with no response but can post an update. frankly not very pleased with the lack of response. it pretty amazing you give a "great" update but can't respond to numerous emails you want us to email to, funny how that work.
Great news appreciate the update
Still waiting for my shipment. I completed the survey back in April. They aren't replying to emails. That's the only thing I can figure.
Unsatisfying update! No answer to the mails! Even you created a great product you should think this shipping and handling process before!!! And you got backed by people that you call it doesn’t make sense for you to ship the product?!?! All these people backed your project and no matter what the cost will be(even you loose money!) you have to send the products to your backers! You are some kind of joke which I can’t laugh! You are doing business now! If you are not capable why you started to do this?!?!?!?!?!???!!!!!!!
How long do I need to wait for a flipping reply to my email? Seriously I am so pissed I spent my money on this product! I can’t use it.