A: Don't worry! We get you here! We have 14-Day Satisfaction Guaranteed. We want you to be completely satisfied with your purchases. Orders are fully refundable at any time prior to shipping. If you’re not happy with the product within 14 days, simply return it back to us for a full refund. * Items returned for refund must be returned within 14 days from delivery.
Under no circumstances will we issue refunds after 14 days of delivery. *Customers are responsible for shipping costs for all return claims and are subject to restocking fee of 50% if the Deck Hook or packaging had been used or are not in store bought condition with packaging in new, sellable form.