A: If you don't lift the board out of the Deck Hook from the correct angle the Deck Hook does stay attached. We decided against any form of locking device in the realisation that if someone really wants to steal your board, its no more secure than if you were carrying or riding it. If you like, you can add a strong rubber band around the body of the deck hook which can be clipped over the trucks and wheels once in place.
A: We expect to ship the Deck Hook in January of 2018. Once we meet the minimum order quantities we can move ahead and place the order. We have already moved ahead with the production of the moulds and so once the Kickstarter campaign ends we will place the order for the Deck Hooks and Wall Hangers.
A: Don't worry! We get you here! We have 14-Day Satisfaction Guaranteed. We want you to be completely satisfied with your purchases. Orders are fully refundable at any time prior to shipping. If you’re not happy with the product within 14 days, simply return it back to us for a full refund. * Items returned for refund must be returned within 14 days from delivery.
Under no circumstances will we issue refunds after 14 days of delivery. *Customers are responsible for shipping costs for all return claims and are subject to restocking fee of 50% if the Deck Hook or packaging had been used or are not in store bought condition with packaging in new, sellable form.
A: Once we have reached our goal of $10,000, the project has succeeded and production will begin. The stretch goals are further targets which would allow us further production of Deck Hook colour options at $120,000.
A: We have built in to our predicted shipping time, buffer periods to allow for any delay at every stage from manufacture of the moulds to shipping. If however there is a delay we will notify you immediately and keep you well up to date on any change in the timescale.
It certainly does. It works on most electric skateboards with traditional front trucks. It won't work on some suspension trucks like Trampa Boards. For Evolve Trucks it can be bent slightly to accommodate the larger size.
We will send out a survey at the end of the campaign asking for postage details. This is to allow for people moving house etc or changing addresses for whatever reason. So don't worry, we will know where to mail your Deck Hook soon.
Don't see the answer to your question? Ask the project creator directly.