Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@sokompheak no, nothing has been shipped out yet. We will let you know ASAP when we are ready to roll. Thank you for your patience.
Hello @creator, I would like to know that my pledge is shipped yet?
Recieved my free pair of Bridgers yesterday-Thankyou for restoring my faith in your company. Eagerly awaiting the Urban sunnies. Pete.
@boris I was a little nervous about you getting them. So glad that you got the glasses!!! Thanks!
Received my free glasses in less than a week from usa to Bulgaria ( Eastern Europe). So far Happy with it.
It's great that you offer free pair. Hopefully the new product will be ready soon. Wish other creators were like you, compensating for delays.
Update please... can we just have some clarity on when we might get these glasses?. Several hundred customers here who I am picking like myself are multiple purchasers and reccomenders of your previous products. Sad to say that that will probably not be the case again.
Looking for update on shipping timeframe. This is my 3rd time backing your glasses and up until now it has been an awesome experience. First two pairs came on schedule or before. Any reason why these are delayed ?
Please, update, when can we get the glasses
+1 for the update
Any updates on when these glasses might be shipped.
Starting to get a real bad about this...
@Luke the original pictures from the Kickstarter campaign were prototypes. Which by definition is a model or first attempt at the final product. We have done our best to make sure everything has the best quality woods, materials and designs. Yes some of the shades of woods, designs and materials and slightly different. I am sorry you are not happy with the pictures that we posted.
I am desperate for my new shades. I'd almost rather have a new Tapestry pair from the Tribal range. Any chance I could have a new pair of Tapestry shades in place of my Urban order?
And no response to mine over month ago?
Thanks, that's what we need, getting updates.
@Boris I am sorry that we have not had better communication with you. Our timeline was to get them shipping out in April. It is still April and we do hope to get them out before month end. Our Manufacture is behind, but we are working with them to ship out just what we need to fulfill our Backers orders. We will keep you posted. Thanks
It looks like you are not on schedule. Better tell us to know to expect or not. Its better to know, that we are not getting on time than waiting without any clue.
Are you on schedule with the product?
I guess no glasses soon
Any reason the updated photos look drastically different to the campaign photos?
Rusty, which stands as the forefront of the campaign is significantly lighter (light oak vs dark oak for example), and while I know it is supposed to be "distressed" wood, relix and rusty particularly are looking like pallet wood with dark dye added to them...
Veteran /Camila were supposed to be golden metal and now are black?
I also wasn't aware the fronts were being made from plywood.....
As we are getting closer to April, which is the estimated delivery date, a new update will be good.
@evan update is posted
@Creator How about that update? I am not appreciating this lack of communication.
@boris We are in the process of getting pictures and designs done for our final look. We will get them posted as an update soon. Thank you
Thanks. And how about final or close to final design of glasses.
@boris As of right now we are still on track to get glasses shipped to you in April.
Any update will be apriciated.
@Kyle I am sorry that this campaign did not meet your expectation. We appreciate your support in all of our campaigns. The prototype of the orange Bomber glasses are awesome and we are hoping that in the future we can expand the lens and frame color options with all our Urban line. Our Gunnison glasses in our Timbermine line offer a orange mirrored lens, if that is something that interests you.
In the prototype phase, you guys showed the Orange Bomber glasses and that's what totally sold me on this line. Now I'm sad to find out I have to rely on the community to market Westwood just to get achievements? Disappointing to say the least.
Honestly, I wouldn't have considered backing this line as quickly had I known this was going to be the way things were handled.
This will be my 3rd Westwood pair of glasses too.
@Evan me too.
I know we haven’t reached the stretch goal, but I would greatly appreciate a hard case instead of a pouch
@luke, Thank you for your feedback. We are always looking for ways to improve our delivery. This kind of feedback is very important to us and we truly appreciate it. Thank you for backing our new line and your continued support for Westwood.
Backed as I really like the Rusty glasses style, however must admit am a bit put off with the spammy 'encouragement' to promote your business everywhere...
I'm happy to help by 1. making a project happen (after all, I want the item) and 2. Get better rewards (because who wouldn't) but I'm not too keen on being told how to do to be honest. I think you are the first project I backed where I get an instant message asking me to share the kick starter project :/
Then the achievements... Where do I begin on that.
Finally, I think with an expensive pair of glasses some kind of case is required - be it a simple cloth bag and you in fact provide this. An upgrade to a hard pouch isn't that necessary IMHO and becomes obsolete if we reached the final goal so seems kind of meh?
Secondly wooden decal... this just comes to this whole "advertise us" theme and honestly... why waste our money on making this? What is it even for than to add to landfill? OK, I would use it as a coaster.
Hopefully it will get many more backers. It's good for all of us.
@Boris, thanks for the feedback. We've been surprised in some of our previous campaigns at how quickly the backer count can grow. We're going to push hard to make it as big as some of our previous campaigns and we hope you'll share about the project as well. Regarding taxes and duties, they are the backer's responsibility (see note at the bottom of the campaign).
Also I was hoping for a hard case from the beginning. I don't see how the project can get 500 backers.
Thank you. What about customs fees and VAT for European backers.
@HecticlyRelaxed thanks for putting us over the top!
@Boris we've posted an update with stretch goals and we're pulling together some FAQs based on feedback we've received so far. We'll get FAQs posted soon too
Any update would be nice
Yay! One of my favorite companies and I got to purchase the pair that kicked them over the $10,000 funding goal!
Once the campaign ends, will we then be contacted to select which pair of sunglasses we want? The pledge form didn't ask us to pick one.
Oh I see, I didn’t take into account my pledge also includes shipping, sorry about that.
@Tom Geier, the early bird is $60 and the regular is $70. https://www.screencast.com/t/y0RLhtVe
Wait so the early bird costs $75, but the regular cost $70. What’s the go with that?
@annie The rate at which your first pledge is, just double it. So If you are a early bird at $60 then if you want two it would be $120.
Awesome! Take my money!
So I'm an early bird if I want 2 pairs just increase pledge by another $50?
@Patrick, @Ashraf what you can do is increase your pledge amount and at the time of the survey we will make sure we send out two pair.
Echoing my fiance and I love your glasses and want to support this campaign too. Needed to get in before the cap, but we want to get in for two pair too if we can!
Welp you got me a third time now....