after almost 4 months of back and forth with backerkit, we have today pressed the "Ready" button on the site. Backerkit needs to review it, but once that has been done (and they hopefully do not find any fault with it), the backerkit site will release and your backer survey for the physical rewards will be generated. Huzzaaah!
During the upcoming survey you will have the opportunity to forego physcial rewards or exchange them for digital downloads of Shadowrun PDFs if you want to further support the development team. If you still want some of that swag, the site also can be used to order additional items like T-Shirts, Miniatures and other cool stuff.
Importing backer data to backerkit is not easy after the kickstarter ended and since we basically had to adjust all free to play tiers, we had to import and re-import this several times. IF you think your tier or your credits have been misrepresented please contact us at firstname.lastname@example.org and we will sort that out. We have tried to do everything to the best of our abilities but with over 6000 backers and three times manual imports and adjustments things are bound to slip through.
One thing that has changed a lot in the long time from the kickstarter to today is cost. From item manufacturing cost to shipping and packing a number of things are more expensive now than when we started out.
We initially expected to be able to provide free shipping on all reward tiers to North American backers as we would have a shipping center in the US and manufacture there as well. However with the current cost of all the items and bulk shipping rates as well as packing and individual shipping, this simply no longer viable as it would cost us more in some cases than the pledge level was. This means we need to set up two distribution centers, but it also means we still have increased handling and shipping cost.
Thus, we need to ask for shipping fees being covered for North America as well (you will be reminded during your survey before checkout). If you already paid extra or paid more than your tier, we will of course credit that to your current credit total.
This is very unfortunate and we did not take this step lightly - however given the cost increase in all this, we thought this is the fairest way. We know that it is completely our fault in being that late and having to face additional cost because of that. However, the cost for some of the pledge rewards plus the shipping would be higher than the pledge level itself and that would exceed the budget we had set aside and simply kill us under the current fincnacial circumstances. We have tried our best to keep our promises and not walk away like many kickstarters and we have continued to work on the game through dire times, so we hope you won't be too offended by this measure.
We are trying to keep the shipping fee as low as we can of course, to minimize the added cost for you, but even Amazon had to raise the free shipping level and they have a good amount more cash in their pockets than we have.
Unfortunately backerkit does not allow us a per item postage fee that has a max value, so we had to apply the flat fee - with the upside that if you order extra items you do not need pay extra shipping.
If you do not want to pay shipping fees, you can also switch to an all digital tier we created explicitely for that case, that contains a whole bundle of Shadowrun PDFs in exchange.
In other news...
We released out second add-on named "Missions" yesterday on Steam and Green Man gaming (and you should have it automatically if you are at a respective backer level), so you can get your co-op or single player fix. We will also change the Missions to be available more frequently.
So, expect the survey in your email next week if all goes well and we will see you in the Shadows.