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Experience Shadowrun with your friends and plenty of enemies in a true cross-platform game and determine the future of the 6th world!
Experience Shadowrun with your friends and plenty of enemies in an action strategy game and determine the future of the 6th world!
Experience Shadowrun with your friends and plenty of enemies in an action strategy game and determine the future of the 6th world!
6,003 backers pledged $558,863 to help bring this project to life.

May update on physical rewards

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Hoi Chummers,

a few of you have asked about the status of the physical rewards (and rightly so!). So here goes:

We have the minis and the clothes done and are waiting on feedback from Catalyst on when we can get the books shipped. We are all ready to produce the remaining items, however we need to make sure they arrive at approximately the same time in the warehouses and be ready for shipping or we would have to pay storage or ship them in separate packages.

The main issue currently is shipping - the initial quote we had was for an average of about 9 USD per package in North America and about 17 USD for Europe. This includes packing, actual boxes etc. We calculated our budget based on this. However, when we now did the actual quote based on the real backer data, the cost was almost three times what the initial quote was! :-o

We (Thanks to Mihaela, who tirelessly slaved away to get the numbers right) reviewed it and found out there were a few wrong settings and assumptions behind that number, but even when then, the current projected cost is over 50% above the budget we set aside based on the initial estimates (and we did include a healthy buffer in there already). So now we need to find some extra money to be able to cover that and that simply takes some time. We are also looking into shipping in waves, so we don't need to pay all at once as well as alternative fulfilment services like Amazon. But talking to Amazon's seller service makes the bureaucracy in the movie Brazil look like a model of efficiency, so that has taken considerable time.

So what does this mean? Well, we are working on it, is really all I can say. We hope to find a solution within the next weeks that will allow us to get it all shipped at once and we will keep you updated of course.

Off again to crunch some numbers and fight the windmills of Amazon's semi-automated reply robots!

see you in the shadows

primetide

Backer Kit orders will be locked on the 4th of April 2016

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Hi Chummers!

We are locking down the backer kit orders on the 4th of April 2016. If you haven’t filled out your surveys yet, please do so this week. After the 4th, no further orders can be placed as we will be sending the final numbers to the manufacturers.

  • If you haven’t received your Backer Kit invitation to take the rewards survey, please contact support@cliffhanger-productions.com and let us know which e-mail you have used when backing the project. We will handle the rest and send you the survey again. Alternatively, you can recover your survey by using this link: https://shadowrun-chronicles.backerkit.com/
  • If you have experienced an error when your credit card was charged, please try the alternative payment method over PayPal: https://shadowrun-chronicles.backerkit.com/backer/paypal_pledges 
  • If your survey was locked but you still need to make further changes, please contact us at support@cliffhanger-productions.com for an “unlock”.

Please take this week to answer & finalize your survey so we can start shipping rewards soon! Thank you for your support and to all who have already answered the survey! Cheers!

Did you claim your Shadowrun Chronicles rewards yet?

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For backers only. If you're a backer of this project, please log in to read this post.

State of the surveys and next steps

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Dear backers,

we have sent out all survey this week and over half of you have already answered - that's great! However that also means half of you haven't answered yet and we need your replies in order to begin the next steps for manufacturing and delivery.

So if you haven't received a mail, check your spam folder and whether you have changed email addresses within the last 12 months. Unfortunately kickstarter does not automatically update those in our data, so we have no way to track that.

If you have not yet received a survey or missed out on the game keys and coupon codes provided last year, please contact support@cliffhanger-productions.com and we can set you up with the keys we had sent.

If you just did not receive the survey you can also go to https://shadowrun-chronicles.backerkit.com/ to access it directly online .

I want more swag/want my friends to grab swag

Easy: Just add that to your survey and pay via Stripe or via Paypal.

If you want someone else to grab some of the cool swag send them to

https://shadowrun-chronicles.backerkit.com/hosted_preorders

and they can order stuff (though at a different price than existing backers)

So what happens after finalizing the survey?

Backerkit asks us to periodically "lock" your answers, meaning you cannot change your selections anymore (if you still want to, contact support and we unlock your survey again). We then usually proceed with charging your credit cards (you will receive a mail if Stripe couild not do that).

At that point the additional digital rewards will be delivered immediately (you will receive a mail with a link).

Next step is ordering the quantities of goods we require - for those that have long productions times such as Minis or books and boxed games, they already are done and we just need them shipped in the right quantity. For the others we have set up the manufacturing to begin the minute we send out the order.

In order to avoid backers having to pay customs as much as possible we will ship from the US as well as from Europe from a central location, so we expect the whole thing to take between 5 and 7 weeks from when we send out the orders.

So please fill out the surveys as soon aspossible so everyone can finally get the swag they so richly deserve!

Thanks to everyone who contributed again and for those who changed to digital rewards. It's amazing how helpful and gracious you have been throughout this more than bumpy ride!

FAQ: Why was my credit card declined?

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If your credit card is declined, Backer Kit will send you an e-mail. Now apparently some Cards (such as Discover cards in the US) are not accepted by Stripe (the Service chosen by Backer Kit). Backer Kit will not tell you that a card is declined, it seems, until you completed your credit card entry twice.

There may be ways to circumvent that, please check with your credit Card Company as we have no way to influence that System. We have backers with extra security options that had to be adjusted by the Credit Card Company in order for Backer Kit to be able to charge the card. If you want us to charge your card again after adjusting these options, please let us know at support@cliffhanger-productions.com

You can also use an alternative payment method. If you want to use PayPal instead, please go to: https://shadowrun-chronicles.backerkit.com/backer/paypal_pledges