we have sent out all survey this week and over half of you have already answered - that's great! However that also means half of you haven't answered yet and we need your replies in order to begin the next steps for manufacturing and delivery.
So if you haven't received a mail, check your spam folder and whether you have changed email addresses within the last 12 months. Unfortunately kickstarter does not automatically update those in our data, so we have no way to track that.
If you have not yet received a survey or missed out on the game keys and coupon codes provided last year, please contact firstname.lastname@example.org and we can set you up with the keys we had sent.
If you just did not receive the survey you can also go to https://shadowrun-chronicles.backerkit.com/ to access it directly online .
I want more swag/want my friends to grab swag
Easy: Just add that to your survey and pay via Stripe or via Paypal.
If you want someone else to grab some of the cool swag send them to
and they can order stuff (though at a different price than existing backers)
So what happens after finalizing the survey?
Backerkit asks us to periodically "lock" your answers, meaning you cannot change your selections anymore (if you still want to, contact support and we unlock your survey again). We then usually proceed with charging your credit cards (you will receive a mail if Stripe couild not do that).
At that point the additional digital rewards will be delivered immediately (you will receive a mail with a link).
Next step is ordering the quantities of goods we require - for those that have long productions times such as Minis or books and boxed games, they already are done and we just need them shipped in the right quantity. For the others we have set up the manufacturing to begin the minute we send out the order.
In order to avoid backers having to pay customs as much as possible we will ship from the US as well as from Europe from a central location, so we expect the whole thing to take between 5 and 7 weeks from when we send out the orders.
So please fill out the surveys as soon aspossible so everyone can finally get the swag they so richly deserve!
Thanks to everyone who contributed again and for those who changed to digital rewards. It's amazing how helpful and gracious you have been throughout this more than bumpy ride!