Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Sithlord. Yes we did provide them and we sent out emails repeatedly about the delivery trying to connect with backers with the appropriate tiers. By now unfortunately we don't have any left over in stock as the fulfilment has come to an end. Did you register in backerkit and add the required postage last year?
Whatever happened to the SRO CAMPAIGN BOOK for Shadowrun 4th edition? Was it ever provided?
no book here in Germany yet... :( Received the hoodie (top!, super happy), the minis and the bag (it's ugly, no clue what to do with it, does anybody want to buy it?)...
also the minis' weapons were all bent and the one from the guard even broken... the minis are decent enough but not very high quality. also the sculpts are rather average...
Glad to read that the goodies were delivered! Thanks for your feedback, patience and support! Happy Holidays!
Thank you Cliffhanger, for finding solution for the physical goodies. just picked up the package, and I appreciate all the efforts.
The campaign book is awesome, too!
Just grabbed my physical goods from a post office in Germany! The notification was in my letter box one day before christmas. Thanks Cliffhanger for your eagerness in solving the shipment!
@Bernd Perplies: Some orders containing the Printed Campaign Book and going to European addresses are on hold because the books haven't yet reached the warehouse. The good news is that customs have been cleared for them and the books should be delivered to the warehouse very soon. We will post an update once we hear back from the warehouse and have final confirmation.
I'm still waiting for my package with the physical rewards. (I'm in Germany.) Is this possible or has there been a problem with my adress? Thank you!
@Sandsturm: should arrive very soon. It is currently held in customs and once this is resolved it will be a matter of day(s).
Any news on when the Cataclyst Shipment will arrive in the UK-Warehouse?
@Tom "the Pendragon" Callahan: Please get in touch with us per e-mail at email@example.com so we can see what can be done about the minis. The items were picked and packed at the warehouse and probably got damaged during delivery. Sorry about that!
Hey Cliffhanger. Got my box today. The bag looks great, the book is a little banged up around the corners (not too bad), but sadly the figures are pretty busted up. =(
The guard & troll are lookin' OK (nothing a little heat can't fix, but the decker's missing parts of both legs, and the ork's missing his gun & right foot.
Looks like two of the missing legs/feet are still super-solidly attached to the molding base (or bits of it that fell off, but the gun & other foot aren't making an appearance in in the detritus.
Don't get me wrong, I'm all kindsa happy that you did get these things out - quite a feet, considering the drek you had to go thru! And it is truly appreciated! =)
Same for mine. Oh well.
In other news, glad to have gotten the box today, I know this kickstarter did not go like Cliffhanger hoped.
Questions for those that received the hoodie. On your hoodie does the logo appear to be further toward the bottom of the hoodie than one would expect? Appears to be an odd placement to me but could just be my hoodie.
Its here! Yay! Looks good! I need to look closer after work of course.
@Scytrin - When you moved, did you set up mail forwarding? Usually USPS will properly redirect the package in that case. Also, assuming you haven't moved too far, you could request the post office to hold the package instead of trying to deliver, in which case you could pick it up.
Theoretically I receive my package today... Its in the post office's hands!
@Scytrin: We are sorry, once shipping is underway, we cannot re-route it. Did you change your address in the backerkit questionnaire? We would expect the package to be returned to sender, from where we will re-send it - we will contact you about the procedure.
@Kevin - thanks again. I think we got it covered, but let us check to make sure.#
@JR Happy days :)
Hey Cliffhanger: I said this before in an email and I hope you still have the information, but, I forgo my printed book. Sell it and keep the profit, or whatever, if you forgot (and it's been a long time, so it's understandable to forget).
Just got my shipping notice! But, it's going to my old address!
Any chance to fix this?
WOOHOO! Shipping notice received!
Bag + Book + Minis
Thanks for the quick response
@oldstevo: Your order includes a printed Catalyst book and will ship from our UK warehouse. Currently the order is on hold until the Catalyst books are delivered to the UK warehouse and can be processed further and sent to each backer individually. We had expected the ID cards to be the last things delivered hence the message from the envelope. Hopefully your order will be processed and sent by the end of this month. Cheers!
I have received my ID Card today. When can I expect my bag to arrive? Can you confirm it has been sent?
Thank you so much! :3
Yay, Shadowrun Hoodie!
The IDs look good!
ID Cards: They were supposed to arrive after all the other backer rewards, but currently all orders including Catalyst Shadowrun Lockdown Books are held because we need the books in order to ship them. Sorry about the misunderstanding. Rest assured that your orders will be completed - the ID cards were just delivered separately.
The only concern i have is that the letter i recieved with the ID card states that it completes the Order.. and i still have not recieved the rest. =) but i guess it is stuck in shipping.
@Russell Brown: The ID cards were sent out separately from the rest of the swag last Tuesday. It should arrive soon but please note it was sent from Austria and it might take a while until it reaches the US per post. They come in simple envelopes. Keep us posted when you get it. Thanks!
Should I have gotten my corporate ID card by now?
@ Bernd Perplies: We got in touch with them and hope they are prepping the shipment so we can finally fulfill the remaining orders. Fingers crossed!
Hi. Is there anything new to report about the physical reward packages containing books from Catalyst? Have the packages already been sent? I did not receive a tracking number or anything else as of yet. Thanks!
Thanks for your comments!
@Lawrence Franchini - we asked the printer to place the logo so that it does not get covered by the hood. This probably led to it being placed a little lower.
@Horst Klinkenborg - Having the troll illustration printed on the back is intended. However, its position probably depends on the length of the garment. As this was a one-time print order, we cannot exchange garments at this point. Please contact firstname.lastname@example.org if you would like us to send you the illustration for personal use.
My T-Shirt has arrived and I really appreciate you guys coming through even if it took longer than expected. Kudos! That said, could it be that the printing company misprinted the shirts? The Shadowrun logo is where it should be (below the neck between the shoulders) but the Troll (love the picture btw.) is below the logo on the back... So nothing on the front and way too low on the back :( Is there anything you can do with your printer, even if it involved extra shipping cost or so? Thanks!
Pleased to report that my physical rewards arrived this morning. Marking this one off the list.
If only Robotech RPG Tactics could do the same...
So I got my bag T-shirt and hoodie. Got to say weird place on the hoodie for the symbol. Back of the hoodie and basically covers my rear end. Lol
Got the minis and started painting. Thanks for coming through in the end.
Well as soon as the warehouse has everything, they send out the packages, so some people already have received their stuff. We are waiting on a few shirts and hoodies (the delivery we received was incomplete) and catalyst has to send the books out still, so everyone with books may have to wait for a bit still.
When exactly are we supposed to get stuff?
please URGENTLY update your address by sending the new one to email@example.com so we can check that.
At this point its been so long I don't even know if you have the right address
As mentioned this has nothing to do with the company Cliffhanger. This is a private project (and I said so) and the items for Shadowrun are all produced now and moving to the warehouse.
I am sorry if the advertising for the side project offended you, but I also wanted to be clear that this is a private project, so backers would not get confused if this showed up on kickstarter.
So...Kickstarter delivery is nearly 3.5 years past due and Jan Wagner sends an email to confirm that the items are still outstanding and--wait for it--to tell us to check out his latest Kickstarter?
Best update yet.
see today's good news!
So it's been about a month and a half since the last update. Any progress?
@Christian Turkiewicz: The listed rewards were already sent per e-mail prior to the backer kit survey. We've sent them to your e-mail address associated with the backer kit account once more, so you can access them in case they got lost. If you did not receive the e-mail please let us know.
Does something other than the a Didgital Poster actually exist? My Backerkit only shows the Poster Pdf.
1 Beta Access
1 Digital copy of the game
1 Digital Soundtrack
1 Digital Wallpaper
anywhere to find,,,
Any additional info regarding shipping of physical goods?