Frequently Asked Questions
Of course shipping is never really free, but we have found a way to bundle it in for everyone on earth so you don't have to think about it.
We are using a new more equitable method of Kickstarter fulfillment that ships by airmail from China. This levels shipping costs for backers all around the world, without anyone 'subsidizing' anyone else. We want to do this for the thousands of gamers outside the US so everyone gets that free feeling.
We are passionate about this method and hope it becomes a new standard, leading to more successful game projects and more backers getting those games without paying unnecessary shipping. The more support we get, the more common this approach will be.Last updated:
Most projects sea freight their thing to the US or Europe (4 - 8 weeks), then road freight to a fulfillment company (1 week), then spend 1 - 2 weeks packing and mailing things, then another 3 - 5 days on the road. So about 10 weeks on average.
The direct airmail from China method we use reduces this to 1 - 4 weeks with a 2 week average shaving 2 months off the delivery time frame! Lightning bolt! Lightning bolt!Last updated:
We have designed MONSTROUS to be VAT exempt when being mailed into the EU zone.
Most countries with VAT charges have a threshold below which they do not collect VAT. MONSTROUS' shipping free declared value is legitimately under official VAT free thresholds of EU€22 / GBP₤15 used in the EU (except France, Sweden and Greece, Denmark - backers in these countries please use the EU friendly shipping reward tier). It's also under the Canadian CAD$20 VAT / HRT limit.
However, if you are in the EU and you live in France, Sweden, Greece, Denmark or Romania, or you still worry that you might somehow be charged VAT and handling charges, then please select the EU Friendly shipping reward tier. It costs a little more to sea freight the games to Germany and mail inside Europe. And it takes another month or so. But you will most certainly get your game of MONSTROUS without paying additional VAT or handling fees.Last updated:
Zeus favours the fleet of foot.
Kickstarter backers should get their items before they appear in retail right? We are taking that 1 step further.
We think its fair that those who back a project first, are sent it first too. Because you know what? Shipping kickstarter rewards is entirely random and that doesn't make sense.
So the first 750 backers of Monstrous will be sent their games a day or 2 earlier than all the other backers. Its not a big deal but its a fitting gesture of thanks to early backers.
Please note that while we can guarantee to SEND certain games first, due to the nature of international shipping even the Olympians do not have the power to guarantee first wave shipping rewards will arrive earliest, but they should on average do so.
And why 750? Well lots of reasons but the main one is that we did not this offer to disappear fast in a stampede of Monstrous loyalists. We want people completely new to Monstrous to be able to get into the first wave of Monstrous attacks too.
It'll only take a couple of days to send out the first wave. Then we will start on all of our other awesome backers.Last updated:
We want a quality project that runs smoothly and lands at backers doors as fast as possible. So we are keeping it clean and simple for our first project.
And we won't skimp on quality. Ever.
We've already made the game deluxe, with beautiful art, on thick 350gsm cardstock ideal for throwing, and with linen finished components right out of the box.
We do have a stretch goal cluster to announce that will add tremendous value to the project, and add something really special if we make it through all of our stretch goals. These elements have been thoroughly play tested. We wont be adding anything that hasn't.
We think stretch goals beyond those would just add time delays and risk postage cost blowouts.
We are confident you will enjoy Monstrous as it is. Read and watch the reviews if you have any doubts.
If all goes well there will be more Monstrous in the future, but we will take the time to make it right.Last updated:
We sorted out a variety of production issues early when we printed our 60 production quality preview copies. Dies are made, and processes tested.
Because we are limiting stretch goals we minimize further delays and risk.
We have access to money to pay for printing to commence before we get our kickstarter money. Kickstarter success confirms we can invest and recoup that money and signals how many copies to print for kickstarter fulfillment and for regular distribution.
We have chosen a manufacturer that can produce the game to our high standards within 6 - 8 weeks rather than the 16 - 24 weeks quoted by some of the more popular manufacturers which have a long production backlog.Last updated:
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