It’s been a while since we’ve updated you because we’ve been deep in the mix with both design updates and production planning.
1. DESIGN UPDATE:
A Problem: As you’ll remember, we had a system for fitting the headlamp where you pulled to tighten, and pulled to loosen, in one smooth motion. Whilst elegant and easy in one sense, there were two slight issues with this. Firstly, one of our competitors flagged that it might infringe upon a patent that they had. But, at the same time as assessing whether that was the case, we realised that there was a small risk that over time this system may not provide the performance we expected. i.e. there is a chance that after a sustained period of regular use, the band may slide and therefore become slightly loose. We – and you – of course, don’t want that risk, no matter how small.
The Solution: We have introduced an adjustable but secure band with snap buttons. A similar idea to the back of a baseball cap. Both sides are still adjustable, and there is no risk of slippage. The big advantage of this improvement is once you’ve found your size, you can set and forget. No need to adjust every time you need to put it on...
2. TIMING UPDATE.
The current timing says shipping in November. This redesign has meant we’ll now be shipping in December. “Shipping December” means that the process will take place from December. With Christmas being a particularly busy time, and 6000 shipments to get shipped, it is very hard for us to predict exactly when - exactly - each of you will receive your Bandicoot, but we hope our logistics partners and postal services will complete the majority of deliveries by end January. (You will all get a tracking number so you can be sure it’s on its way).
Hoping to get Bandicoot for xmas? For any of you who have bought these as xmas presents, we’re sorry we can’t be more exact or definitive. What we will do nearer the time is create a QR code (or augmented reality graphic TBC) that you can print out to put inside a Xmas card. The recipient can use their smart-phone to view the Bandicoot video (or 3D image if we use AR).
Hope all this has been helpful. Sorry there’s a delay but we’re confident the product is now better for the update, and without too much impact to timing.
Sam from Knog.
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