STATUS: FINAL STAGE OF FULFILLMENT
We’re really excited that as of today, all 37,000+ bells for the 20,787 Oi Kickstarter backers are manufactured and are either delivered, or on their way. Those who pre-ordered after the campaign will follow closely behind over the next 3 weeks.
For the vast majority of you who are enjoying your bell, that’s awesome. We’re grateful to receive your emails of support, and excited to see all of you on social media posting pictures and comments.
For the few that have had issues, we take them very seriously. Here is the process we’re undertaking:
- for those whose tracking details don’t show any activity since 10 Oct, pls email email@example.com with Subject: Tracking.
- for those who haven’t received a tracking number, pls check your junk mail, then follow process above if necessary.
- for those who have a faulty bell, or the wrong bells have been dispatched, pls send a direct msg with video/photo respectively and we will replace.
Please be aware, some of the deliveries can take up to 21 days (but are usually quicker) once you get the tracking number.
Anyone who has sent us a DM already on any topic, we are working through the responses now – thank you for your patience.