Just a quick update here:
- If you have any question regarding the survey (like the 6k backer reward or how the character name reservation will be formated), please contact our support team at support@novaquark.com - If you have any problem to create an account on our forum portal here: https://community.dualthegame.com/accounts/register/ please contact our support team at support@novaquark.com - Regarding the ability to color ships and buildings: you will be able to customize the color for all the voxel parts. Customizing the colors of the decorative and/or the interactive elements (such as cockpit, propulsors, etc), this is not confirmed yet. We might look into it, but we can promise for sure yet (due to the signifi cant number of elements that have to be customizable). The player characters will be customizable to some extent though.
- We apologize for those who felt pressured to answer that quickly by the reminder of filling the survey: once the survey has been sent, the reminder are automated e-mails managed by Kickstarter, on which we had no control.
- The physical rewards will be sent when we will approach the official release date of the game, as some rewards are directly tied to it (like the Collector Edition Box). We had to sent the Kickstarter quite early mainly to get the character name reservation (as Kickstarter backers have the priority on the backers who have started to support the game after).
- If you need to update your postal address for the physical rewards, again, don't hesitate to contact our support team at support@novaquark.com - All in all, if you have any request or question, it is better to send us a mail at support@novaquark.com than sending us a private message on Kickstarter: while we check regularly the Kickstarter page, you will have quicker answers by contacting our support team.
believe you might have a survey that will come at one point. this for those that have more than the basic pack, believe if you went for the copy itself then it will not be a problem. that will come on the e-mail for what I see. if I'm wrong just correct me there.
J'ai remis mon adresse postale , je ne sais pas pourquoi elle avait disparue de mon compte ..... que dois je faire d'autre pour recevoir mes rewards ? Merci
thoughs on vulkan instead of direct x? whitch are you thinking about using? vulkan sould be compatible to both linux and windows and I belive even IOS.
@David Harris No emails have been sent specifically about the reward items, but you should have received a survey to provide your mailing address and link your backer status to https://community.dualthegame.com/ If not, you could email support@novaquark.com and ask.
I am having problem with creating a Dual Universe account. I have contacted support with no reply , now I have contacted Novaquark directly and i hope I get a reply.
I created an account, and submitted the survey with the same email on 11/18, but it's still not linked. Did something go wrong, or does it take a while to get happen?
Ooops. I shouldn't answer suverys before 8am... I messed up on mine. Nothing major, I just put the same character name in twice instead of a first and second choice. Should I resubmit?
What format should our character names be? First and last name, or one single name like a username? more details are needed please for me to be able to fill out the survey correctly!
@Manoel Trapier
I'm wondering the same thing. The Campaign tab says the Arkship Passenger ID Card is a physical card, but will also reserve the name for you for your character ingame...but then they want you to reserve a Character Name separately. I'm confused.
+1 for Manoel Trapier
I also like to know the difference. Plus there is a typo, the first question asks for the "Character Namer", well as I name my character I'm its "namer" but I guess "Character Name" is meant here, isn't it?
There was an update on October 21st, in the updates tab... next to comments.
They have also made a few posts on their forums, and social media. Nothing too noteworthy, but that's to be expected after a KS campaign. They need to get the KS funding squared away, along with surveys sent out. They need to get all of their investors lined up and ready to go. Of course, this is all alongside developing the game.
"Novaquark Creator on October 21
Hi everyone!
An update will be released today to keep you informed about the status of the campaign. As you can imagine, there is a lot of work to do even after the Kickaster is closed. You will have all the details in a few hours :)"
Am I blind or just dumb. I can't find anything new from devs in Kickstarter, Youtube , dev blob or game forum. WTH?
Would love to see an ability where once you have crafted a specific part of a ship, you can save it for use on later ships. Kinda like having your own scrapyard of prebuilt parts for your craft.
I think what they meant is they should stop after those two stretch goals. It's obvious CvC is going to make it in the game, however, hopefully it does end up being before launch.
Customization is already going to be in game. So, both are going to already be in the game at some point.
However, I think they meant no more stretch goals, and just focus on completion of the game. Which has draw backs of course, I mean... I wonder if anyone has done the marketing stuff on whether or not stretch goals boost funding. And how much of a factor they played in something like Star Citizen's funding.
I hope Novaquark DOES support the "Stretch Goals", I can't see this game seriously growing without both of them in-game. People need to be able to customize their look (to a degree - male/female) AND combat should play a big part in this game.
Hi everyone!
An update will be released today to keep you informed about the status of the campaign. As you can imagine, there is a lot of work to do even after the Kickaster is closed. You will have all the details in a few hours :)
I think we'll get some updates here soon @Al-Iskander Al-Albani
Novaquark tends to go a couple weeks sometimes without mentioning too much, then they usually answer some questions or announce something.
Please keep us updated every couple weeks! We'd love to know how things are progressing! Even if there isn't much to report, just say what you can so we can have something to look forward to!
Good morning btw! After the last days of the campaign with those greats videos of gameplay, I must say I've become rather spoiled. I know you guys have some infrastructure to work on and content shouldn't be rushed, although if there is anything I can do to help just say the word.
Cet espace vous sert à encourager le contributeur et à échanger avec les autres contributeurs.
Une question ?
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Afficher les commentaires plus anciensNovaquark Créateur le May 5
Hi everyone!
Just a quick update here:
- If you have any question regarding the survey (like the 6k backer reward or how the character name reservation will be formated), please contact our support team at support@novaquark.com
- If you have any problem to create an account on our forum portal here: https://community.dualthegame.com/accounts/register/ please contact our support team at support@novaquark.com
- Regarding the ability to color ships and buildings: you will be able to customize the color for all the voxel parts. Customizing the colors of the decorative and/or the interactive elements (such as cockpit, propulsors, etc), this is not confirmed yet. We might look into it, but we can promise for sure yet (due to the signifi cant number of elements that have to be customizable). The player characters will be customizable to some extent though.
- We apologize for those who felt pressured to answer that quickly by the reminder of filling the survey: once the survey has been sent, the reminder are automated e-mails managed by Kickstarter, on which we had no control.
- The physical rewards will be sent when we will approach the official release date of the game, as some rewards are directly tied to it (like the Collector Edition Box). We had to sent the Kickstarter quite early mainly to get the character name reservation (as Kickstarter backers have the priority on the backers who have started to support the game after).
- If you need to update your postal address for the physical rewards, again, don't hesitate to contact our support team at support@novaquark.com
- All in all, if you have any request or question, it is better to send us a mail at support@novaquark.com than sending us a private message on Kickstarter: while we check regularly the Kickstarter page, you will have quicker answers by contacting our support team.
Best Regards,
The Novaquark team.
eivind dyrlie le April 14
believe you might have a survey that will come at one point. this for those that have more than the basic pack, believe if you went for the copy itself then it will not be a problem. that will come on the e-mail for what I see. if I'm wrong just correct me there.
DocDruide le April 14
J'ai remis mon adresse postale , je ne sais pas pourquoi elle avait disparue de mon compte ..... que dois je faire d'autre pour recevoir mes rewards ? Merci
eivind dyrlie le April 13
thoughs on vulkan instead of direct x? whitch are you thinking about using? vulkan sould be compatible to both linux and windows and I belive even IOS.
Haunty le March 31
@David Harris No emails have been sent specifically about the reward items, but you should have received a survey to provide your mailing address and link your backer status to https://community.dualthegame.com/ If not, you could email support@novaquark.com and ask.
David Harris le March 21
I have not received an email yet for my reward was there something I need to be doing?
David Harris le March 10
Ok slow mow on up take. What do I need to be doing?
Romain de Tienda le January 4
Bonjour, la beta test est prévue pour quand ? merci
Shane Ching le November 26, 2016
I am having problem with creating a Dual Universe account. I have contacted support with no reply , now I have contacted Novaquark directly and i hope I get a reply.
Alex Hobbs le November 26, 2016
@Jesse Davis use a different browser like for example microsoft edge, i had the same problem.
Jon le November 26, 2016
Do we know the names of the Arkships or is that something that could be written into player lore?
Lou Fourquet le November 26, 2016
I created an account, and submitted the survey with the same email on 11/18, but it's still not linked. Did something go wrong, or does it take a while to get happen?
Jesse Davis le November 25, 2016
How do I "prove I'm not a robot"? I can't make an account to connect my survey too.
Ataraxa le November 24, 2016
I *REALLY* dont appreciate that hurry to link anything to get a "reward".
Especially not with 3 emails in 4 days. You are what? 2 years off release? Gimme a friggin break!
"FINAL REMINDER! Get your reward for backing Dual Universe :: Civilization Building Sci-Fi MMORPG."
"Last chance!
Do you want your reward for backing Dual Universe :: Civilization Building Sci-Fi MMORPG? "
Peeranut Songprai
Superbacker
le November 22, 2016
what is the different between 6k backer reward and Arkship passenger reward?
Calembour le November 22, 2016
You build the buildings and vehicles yourself so you do what you want. It is up to you to decide the shape, color and function of your construction.
The only limit is the number and type of resources you have.
Brian le November 21, 2016
Will players have the ability to color ships and buildings?
Brian le November 21, 2016
Will players have the ability to color ships and buildings.
Brett G le November 21, 2016
(I haven't checked up on the game in awhile so I'm just finding new things not mentioned here)
From Twitter:
Dual Universe
@dualuniverse
Guys, our Crowdfunding Portal is live! If you missed the Kickstarter campaign, you can back us now �
https://community.dualthegame.com/pledge
Brett G le November 21, 2016
Also devblog update on their website few days ago: https://devblog.dualthegame.com/2016/11/16/official-lore-bible/#more-1000
Brett G le November 21, 2016
@Daniel Beswick, you should of got an email with a link to edit your responses.
Daniel Beswick le November 21, 2016
Ooops. I shouldn't answer suverys before 8am... I messed up on mine. Nothing major, I just put the same character name in twice instead of a first and second choice. Should I resubmit?
Sam Canning le November 20, 2016
What format should our character names be? First and last name, or one single name like a username? more details are needed please for me to be able to fill out the survey correctly!
explosiverounds le November 20, 2016
So excited!!!
Marc Weickenmeier le November 20, 2016
Hey guys at Novaquark, please take a look on my request i sent via mail and via Kickstarter message. Best regards!!
Patrick B le November 20, 2016
The "6k backers reward" was announced in Update 15, >Iron backers are allowed to reserve a character name, too. All higher tiers can therefore reserve names for two characters.
https://www.kickstarter.com/projects/1949863330/dual-universe-civilization-building-sci-fi-mmorpg/posts/1697182
Boolian
Superbacker
le November 18, 2016
I don't know what a 6K Backer Reward is... should I?
Crystal Whitis le November 18, 2016
@Manoel Trapier
I'm wondering the same thing. The Campaign tab says the Arkship Passenger ID Card is a physical card, but will also reserve the name for you for your character ingame...but then they want you to reserve a Character Name separately. I'm confused.
Patrick B le November 18, 2016
+1 for Manoel Trapier
I also like to know the difference. Plus there is a typo, the first question asks for the "Character Namer", well as I name my character I'm its "namer" but I guess "Character Name" is meant here, isn't it?
Manoël Trapier le November 18, 2016
What is the difference between
Arkship Passenger ID Card Reward - Character Namer reservation
and
6K Backers reward - Character Name reservation
in the survey?
Shane le November 3, 2016
There was an update on October 21st, in the updates tab... next to comments.
They have also made a few posts on their forums, and social media. Nothing too noteworthy, but that's to be expected after a KS campaign. They need to get the KS funding squared away, along with surveys sent out. They need to get all of their investors lined up and ready to go. Of course, this is all alongside developing the game.
Be patient, things will come.
Sationix le November 3, 2016
"Novaquark Creator on October 21
Hi everyone!
An update will be released today to keep you informed about the status of the campaign. As you can imagine, there is a lot of work to do even after the Kickaster is closed. You will have all the details in a few hours :)"
Am I blind or just dumb. I can't find anything new from devs in Kickstarter, Youtube , dev blob or game forum. WTH?
Marc Weickenmeier le November 2, 2016
Hey guys at Novaquark, please take a look on my request i sent via mail and via Kickstarter message. Best regards.
Cleve Plumley le October 24, 2016
Would love to see an ability where once you have crafted a specific part of a ship, you can save it for use on later ships. Kinda like having your own scrapyard of prebuilt parts for your craft.
Shane le October 21, 2016
I think what they meant is they should stop after those two stretch goals. It's obvious CvC is going to make it in the game, however, hopefully it does end up being before launch.
Customization is already going to be in game. So, both are going to already be in the game at some point.
However, I think they meant no more stretch goals, and just focus on completion of the game. Which has draw backs of course, I mean... I wonder if anyone has done the marketing stuff on whether or not stretch goals boost funding. And how much of a factor they played in something like Star Citizen's funding.
Mark Leslie le October 21, 2016
I hope Novaquark DOES support the "Stretch Goals", I can't see this game seriously growing without both of them in-game. People need to be able to customize their look (to a degree - male/female) AND combat should play a big part in this game.
Shane le October 21, 2016
@NQ
Thought I'd just say I really like how you are implementing the post kickstarter store. Can't wait for it to go live :)
Thanks!
Anres le October 21, 2016
Cool! Cant wait for next update!
Novaquark Créateur le October 21, 2016
Hi everyone!
An update will be released today to keep you informed about the status of the campaign. As you can imagine, there is a lot of work to do even after the Kickaster is closed. You will have all the details in a few hours :)
Raymond Crowley le October 20, 2016
@MasteredRed,
Not to mention the legal crap and paperwork they need to fill out to get such a large sum of money
MasteredRed le October 20, 2016
I think we'll get some updates here soon @Al-Iskander Al-Albani
Novaquark tends to go a couple weeks sometimes without mentioning too much, then they usually answer some questions or announce something.
Al-Iskander Al-Albani le October 19, 2016
Well, it's been 10 days since the project was backed ... don't you think we should be hearing something from you by now?
Jason D Morse le October 19, 2016
Please keep us updated every couple weeks! We'd love to know how things are progressing! Even if there isn't much to report, just say what you can so we can have something to look forward to!
Simon (Villspor) le October 18, 2016
Haha :-) yes. Can't wait to play :-)
Örjan Bark le October 18, 2016
This is my excitement testimony: I am EXITED!
Now you know.
Christopher Logan le October 18, 2016
Isn't the game ready yet? xD
Good morning btw! After the last days of the campaign with those greats videos of gameplay, I must say I've become rather spoiled. I know you guys have some infrastructure to work on and content shouldn't be rushed, although if there is anything I can do to help just say the word.
Andy Young le October 17, 2016
Great news guys! Can't wait to see it evolve now. :)
Leclercq Geuns le October 16, 2016
Vivement dans quelques mois !
Cengiz Selina le October 15, 2016
Awesome Team.... Now we will see us all in the Alpha 8-)
Mark vonGermeten le October 15, 2016
Congratulations! I look forward to seeing this project move forward.
I know it is late for congratulations but I have been predisposed over the last couple of weeks; as I am regularly.