Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
For current updates, please check out the Axanar website at www.startrekaxanar.com, where Diana writes a regular Fulfillment Blog with updates on the status of all perks. You can also contact her at email@example.com.
Just watched my Prelude to Axanar DVD again. Sooo excited for this! I'm posting the fundraising links to some groups I'm in, hoping to get more support.
David, please see the comment immediately below yours.
Good afternoon, there is a problem with my backer fullfillment and I have not been able to determine how to get it resolved. Any feedback on how to communicate the error to someone who can research it and help me resolve the problem?
If you have a donor support question, please email Diana at firstname.lastname@example.org.
If you have a technical support issue with Ares Digital, please contact email@example.com.
Clearly you didn't read this Kickstarter. The $ 638,471 (which we received $ 571,000 of) was for:
1) Renting a facility
2) Renovating the facility
3) Building sets
I suggest you also read the financials in our annual report:
I also suggest you read our website which is updated DAILY.
And if you have any questions after you read, then ask by emailing us.
Did I read this right, between the 638,471 you got from this kickstarter and the 478,000 from the indiegogo you still don't have enough to make the movie?
I am sad; I have nothing to complain about. I have faith these fine people will produce a fine product and we will all have our cake and eat it too. Hasn't anyone ever researched the cost of doing movies? I can see why folks are frustrated; just think of it as a long term investment which will have a payoff eventually. Like going on a date and getting beyond first base! ;-p
BIG WARNING to all who register at the Ares Digital site.
The password you register with your account will be sent back to you PLAINTEXT!
Please use a password that does not resemble a password used anywhere else.
I logged in to Ares digital and noticed that not all of my donations are showing (I upgraded both Pre-lude and Axanar to Blu-Ray from digital downloads via PayPal after the campaigns) but as you stated,
"That means down the road, you’ll no longer have to go scrounging through your records, trying in vain to remember how much you donated, for what, and when (before contacting me with a big “SOS!!!” email); eventually, all of those items will be linked and easily searchable in one convenient location."
I take it not everything is accounted for yet on Ares Digital?
It’s my great pleasure to announce that Ares Digital (Axanar’s proprietary digital delivery-&-account maintenance system) is open to all of the AXANAR donors! So, no matter how you’ve donated to the AXANAR project (during the funding campaign, later via Paypal or a retroactive package, using Bitcoin, snail mailing a personal check, or whatever), your personal account at Ares Digital awaits.
Not only will Ares Digital function as the digital delivery distribution home AND your checkout system (letting you update your shipping address, email info, etc.), though… it will also, in the coming months, be able to keep track of all of your various donations and any Donor Store acquisitions. That means down the road, you’ll no longer have to go scrounging through your records, trying in vain to remember how much you donated, for what, and when (before contacting me with a big “SOS!!!” email); eventually, all of those items will be linked and easily searchable in one convenient location.
So, AXANAR donors, get ready to take that first big step: log in and set up those accounts! (And please note that any tech-specific questions regarding Ares Digital should be addressed to firstname.lastname@example.org.)
Director of Fulfillment
Where is digital download of Axanar?
I haven't heard anything about it
i think the axanar team are regrouping, figuring out what to do next. maybe they thought they would get the whole 1,3 million all at once, but now they are a long way of. i don't think they are too happy about the outcome.
They said something about the indiegogo crowdfunding on the axanar blog: http://www.startrekaxanar.com/captains-log-august-10th-2015/
they are thinking about doing half of the film with the funds available (480.000 so far on indiegogo). this is a good sign, if they reduce the budget. its a better chance to actually complete the movie, even if they have to cut a lot of scenes. I think they need to fund the other half of the movie with the next crowdfunding, or its getting really hard. that blastr article wasn't very positive. if they do only a quarter of the movie, axanar will maybe take years to make. anyway, the axanar team will need a lot of new backers, or they will struggle to repeat the numbers from the first indiegogo crowdfunding.
The Indiegogo fundraiser to attempt to get at least 1 quarter of the film... filmed ended on Aug 10th. So far, there are no updates. Nothing in congratulations over the 1st episode being successfully funded with enough added funds to keep them at least running until the next fundraiser to get hopefully the next 3 episodes.
How long should we give the creator on providing a public update over the successful funding? It should be public because probably half of the Indiegogo backers are kickstarter backers. We need to know if after taking our funds if the creator can get the film funded.
At what point do we start being concerned by the silence?
Complained about this project not providing their rewards, and they banned me from Facebook. User aware.
Is the below information even possible at this point ?
Receive all of the above, plus the Special Edition DVD of the film.
Estimated delivery: Dec 2014
Ships anywhere in the world
Well, the backers will have to wait until Axanar Productions can raise another... $900,000 before being able to ship the primary reward in full.
Are you ever planning on shipping them rewards? So many updates that say absolutely nothing about the money we've already given you!
48 hours left on the Indiegogo campaign and it is almost to $400,000. There's a video of Adam Nimoy backing the project while sitting in the captain's chair on the Axanar bridge set:
While I am a big fan of Kickstarter, I found it very easy to set up an Indiegogo account.
Great perks at all donor levels, and an amazing scene already filmed for the full-length feature. Ares Studios has the infrastructure in place to produce phenomenal Star Trek material for the foreseeable future.
Hey everyone I'll fully admit up front that I don't read the updates I'm far to busy with work. I know there's been a lot of hubbub about the budget difference between what was outlined in this kickstarter and what you are asking for now with the indiegogo campaign. I think any reasonable person who knows anything about creating a project like this knows that things tend to cost a lot more than anticipated. I read a discussion that made a great point....regular TV shows cost far more per episode & this is going to be a feature/movie quality for $2 million...that's not bad at all. There also seems to be a lot of misconceptions about the studio being built even though you do state that you will be building a studio. First scene looks lovely.
A few questions though:
1. Did you guys expand the scope/depth/quality of the production after the success of this kickstarter or is this the same level you've been anticipating and things just ended up costing more?
2. If a decision was made to increase production quality, was any input about the increase requested from the donors here as to whether or not we thought it would be a good idea?
The Indiegogo campaign has another week left, and it has raised more than the amount needed to produce the first act. It may even get enough backers to film the first two acts (which would be half of the movie) in early 2016. Indiegogo will allow people to back the project after the fundraising officially ends, so the total will continue to rise.
I have backed dozens of projects on Kickstarter, and every one have them has gone past their estimated delivery dates. It can be frustrating, but its pretty normal for crowdfunding ventures.
Crowdfunding projects that end up folding normally don't communicate with backers. The vast amount of information and updates coming out regarding Axanar suggest to me that Alec is fully committed to bringing this project to the finish line.
Steph, I feel the most realistic date for the first episode is early 2016. The next 3 episodes will depend on how successful the 1st episode turns out. The Kickstarter project is complete, according to the updates, but the film which is the promised reward won't be fulfilled until probably late 2017 unless the success of episode 1 invigorates the funding for the next 3 episodes. The Indiegogo fund raiser, which would have taken everyone's money even if the initial $250,000 was not hit, will only pull off 1 episode for now.
Again, expect first episode around end of 2015 or start of 2016. I can see the last episode being released by end of 2016 in best case scenario, middle of 2017 in expected scenario, and never under worst case scenario.
Other than that, I wonder how many backers here have requested a refund to date. I am waiting for mine holding on to an email for over 2 weeks.
This is great but your estimated delivery is still 2014.
Could you update that please? I gave this as a special xmas gift to my
son-in-law hoping it would be a nice holiday gift (and he would let me watch it too)
So a more 'realistic' ETA would be appreciated.
Filming in 4 segments is also much more expensive than doing it at once. By nature each fund raising will raise less and less money. If it is filmed in episodes then future episodes will be like Half Life 3 - "Coming any day now". Lets hope they don't have to break it up.
Yes but thats pretty unrealistic. And it's unfair to everyone that this project has changed from a fan film that was almost fully funded to a professional film that isn't even close to being funded. A bit of a bait and switch.
@Steve Or it could take another 18 days. ;-) The campaign on Indiegogo is starting to gain some traction.
I googled "how many Star Trek fans?" An author writing about Trek fandom noted that 35 million people watched TNG every week during its first run, and he estimated that 2 million of those were "hard core fans." So there is a huge pool of people who want good Star Trek, they just need to see "Prelude to Axanar" so they can become aware of the quality that Ares Studios can produce. (I like to think that there are thousands of people out there who want to donate at the Blu Ray perk level, they just don't know it yet).
My takeaway from the math is that if we share Prelude with enough other fans who love Star Trek, then this time next year we will be just a few weeks away from seeing something truly special.
So there's not going to be a movie until you raise ANOTHER 1.3 million? It could take years to raise all that.
The vast majority of people seem to like all the information we serve up. And no, we don't ever call, nor imply that donors are "idiots". Quite the contrary, we value our donors and most donors consider this one of the best projects they have ever backed. Certainly the most accountable and transparent (just read the Facebook comments if you have any doubt as to this statement). Yeah, we get frustrated at the few donors who pay no attention to our project for a year and then get angry because their ignorance leads them to bad assumptions or they forget what exactly we said in our Kickstarter. That isn't "ego", that is pride in one's work.
Most fans seem to feel we communicate better than any other Kickstarter. We went a year with nothing but Kickstarter updates and some people complained about that. Too many, too few, not relevant, too much info. You can't please everyone. And you don't need to read Facebook or listen to the podcasts, we have never used those as a primary source of distributing information.
So now we post almost exclusively on our website with daily production updates and weekly fulfillment updates (plus regular blog entries on the productions different aspects) and we will have a monthly email Newsletter. That's pretty much it. Come and get all the info you want on our website, or wait and get a summary every month. And since everything is very clearly marked as to what the article is about, you should be able to get exactly the information you want.
OK, everyone calm down.
I support Axanar, and have done so in a big way. Yes, I think the original Kickstarter implied that the cost of the movie was largely covered in the funds received. At best it was contradictory, but that is a moot point. and no-one is going to win arguing the point.
I also agree that there is a LOT of communication going out but a) it is broken into too many places and b) it is not focused on what some people care to see. And yes, some of it should never have been sent. So instead of complaining, what is the solution?
The Facebook pages are great for getting people excited. They do what they are meant to do, but they suck for passing on real information.
The podcasts are fun, but my life is too busy to keep up on them and while they also serve a purpose, they also are not good for passing on concrete information.
The project pages themselves contain lots of information, but it is hard to sort through the convention/perk stuff to find info on the project itself. What is needed is a page linked off the main Axanar page that is related to the project and the project alone - ie production schedules, set progress, filming notes and that kind of thing.
And, yes, if I had my druthers, there would be a trained relations person who knew how to handle issues a bit better than we have seen so far (ie calling your donors idiots in not-so-subtle other words). I wish the project could afford a communications expert, but it cant. So I have looked past some of the things that really got my goat and kept supporting it because I believe in the project.
Egos are egos. You have to look past them and ask yourself is Axanar the type of Star Trek you want to see? If the answer is Yes, then support it in spite of some of the shortcomings. If not, then walk away.
Thank you Richard, for so elegantly and thoroughly explaining our fundraising. Mark Haury didn't read the Kickstarter, he has just complained about things that are not based in fact. His money is being refunded.
@Mark: The studio is not a “new” goal. If you go to the Axanar Kickstarter page and scroll down to the section, “Where Your Money Goes,” the Sound Stage description reads:
“We have two potential locations we are negotiating for to serve as our sound stage in Valencia, CA, just north of LA. This will be the permanent home of Axanar Productions and allow us to do more than just Axanar, from other adventures in the Star Trek universe and beyond. David Gerrold (author of "The Trouble with Tribbles") is already lined up to shoot his sci-fi series "Running Dark" here. First year's rent is $ 125,000. “
Here is a link to the sound stage they said they would procure:
Here are some links showing the sound stage renovation they said they would do:
Here a few of the links to the set construction they said they would do:
Here is a link to the first scene they have actually filmed:
For those who accused Alec of going off the reservation and doing things he never said he would do, his reply was simply, “you are 100 percent wrong. Go back and read the Kickstarter.” I don’t see where he called anybody a liar.
Regarding fulfillment of perks, here is the announcement that they are preparing to ship the patches for the Axanar donors. Also, check out the picture of how the bridge set construction is coming along.
...So here, right up front, you come out and say exactly what I've been complaining about. ( https://youtu.be/BM0_Pdttpqs ) You have totally lost sight of the original goal and instead of making the movie you promised the original two (2) Kickstarters you are concentrating on a new, long-term goal of making a studio so you can keep the money rolling in long after the original movie is old history. Except you aren't even working on Axanar, so who knows if it will ever be completed. And you have the nerve to call those of us who have been paying attention liars.
The original "Prelude" backers are still waiting for some of their perks, and the second set of backers haven't got a single thing. Clearly you have no intention of honoring any of your promises to your backers.
I'm still waiting for the refund you promised. That I didn't ask for but you insisted on in order to shut me up. I can't help but wonder if any of the other refunds you've so publicly promised have gone through.
The best way to shut me up would be to follow through on even a few of the perks, most of which are not contingent on production of the film.
@ tbihlmayer: They estimated that the move to Indiegogo would save the project $35,000 in lower fees, so that more of the donor money would actually be used for the film rather than going to the crowdsourcing platform. They were all set to go with Kickstarter again, but the other site offered them a sweet deal at the last minute, according to a podcast. So, yeah, it did come off as a sudden move, and a full explanation was only in a podcast (as far as I can tell).
I agree with you on the quantity vs quality of the info, as not everyone is going to listen to every podcast. “The signal is getting lost in the noise,” as the saying goes. I don’t know what the best solution to that is. One option could be to have an update to donors that acknowledges some of the concerns that have been expressed and then answers the most common questions. In addition to that, those of us who are geeky enough to have listened to all the podcasts, etc. should share (here, and in other forums) relevant information that the more casual donors are not seeing.
after reading some of the comments below i have to admit, i now get the whole picture. but i'm still wondering why there is so much communication from the team sent out, but there was no clear indication why it was necessary to start a second campaign or why it's on another platform (which IMHO looked like they wanted to hide something). so it's more an information flood than quality information. nevertheless, bad budgeting can happen and mistakes are made to be learned from. so go on guys, but keep this in mind please, that you irritated and upset a lot of people by mistake...
Wow! Thank you very much Richard Nielsen and not because my name is Rich :). I have been following the comments here and have really wanted to chime in and say something. After reading your comments I do not feel the need to say much other than "well said". I also recognize people will get nervous, and have a right to, but I too think Alec Peters and the entire project has been well discussed. I hope we can start looking forward to the excitement and high quality of the project we all dearly want to see come to life. and when that days comes have a good sense that we were confident with this dedicated and professional team.
There have been some negative comments about Alec Peters and the Axanar Kickstarter that I think are off the mark. I have backed 44 projects on KS, so I have seen my fair share of “the good, the bad, and the ugly,” and I have to say that Axanar is the most favorite project that I have backed.
I believe that the confusion and bad feelings that some have expressed are a result of the impression of “we did it—mission accomplished” colliding with the reality of “We didn’t quite do it.” I initially also had the sense that there was a disconnect, and that something didn’t quite add up. I took Alec’s advice to “Go back and read the Kickstarter,” and I am now satisfied that everything is above board and that he is doing exactly what he said he was going to do.
While the KS goal was $100,000, it is clearly spelled out that pre-production would cost more than that. Alec specifically said he didn’t expect to raise all the money needed in this campaign, so those familiar with Kickstarter’s “all or nothing” premise understand why he picked a goal that he was reasonable sure he could achieve in this first fundraiser for the full-length feature. For the actual estimates of various pre-production costs, you can to scroll down to the section that says, “Where your money goes.” The costs for Set Construction, Sound Stage, Sound Stage Renovation, and Axanar Pre-production Costs all add up to $404,000 of donor money. (At the end of each item Alec notes how much needs to be donated in light of KS taking ten percent, Amazon processing fees, and perk fulfillment.)
Those of you who follow Axanar’s many updates know that each of the four pre-production items mentioned above cost more than their initial estimates. In addition, the estimate for production costs was too low, and the KS page explicitly says the Production Costs are “a very rough estimate done before we even shot Prelude to Axanar.” Given that this KS was not expected to raise enough money to cover production costs, there seems to have been no effort at that time to refine that projection beyond “a very rough estimate.” Clearly there were more immediate priorities, as Alec was essentially functioning as a one-man band to organize the KS campaign. Also note that Prelude came in way over budget, so Alec’s “very rough estimate [of the feature’s Production Cost] done before we even shot Prelude to Axanar” is almost certainly a case of over optimism rather than some kind of evil scheme.
Donors willing to consider all the facts have the opportunity to engage in a productive conversation about a rather complicated venture. And if a donor remains deeply unhappy, Alec has offered refunds. I have never seen another KS do that. Ever. That suggests to me that he is an honorable man.
What part ofof "This first [$100,000] Kickstarter will be for the sound stage and set construction. Anything over what we need for that will be applied to the feature production costs." is unclear?
"Feature production costs" does NOT mean "fund trips to conventions." It does NOT mean "merchandising and PR." It means "do actual work on producing the film", and also " fulfill our promises to our Kickstarter backers.
All the best. Cannot wait. I know the people at Axanar are creating something special.
One question. Why are some of the estimated delivery dates in 2014 ?
I have zero problem with this film running late.
I do have a problem with a second fundraiser on a different crowdfunding site after we gave you 6X the amount of money you needed.
I do have a problem with you oddly abrasive treatment of backers who have concerns.
"If you read the Kickstarter you knew exactly what you were funding. We are totally upfront. Go read the Kickstarter."
that is treating your backers like we are idiots. We are not. I gave you $65 towards the full Axanar film and my rewards are the special edition of the DVD and all the previous levels rewards.
Now you have ANOTHER funding period...and the rewards seem...better...at the very least they are rewards that were never offered to the first group of backers.
I think we have a legitimate reason to feel frustrated.
Have to agree with Adam here, it's easy to see why people are confused.
Things which cause confusion:
-The campaign title is "Star Trek: Axanar".
-The campaign description says "This Kickstarter is for the full-length feature Axanar."
-The $25 reward is "a digital download of Axanar."
-The next line says "the 90-minute Axanar feature will take about 3 weeks and cost roughly between $650,000 and $750,000", and $638,471 was raised.
If you missed this one line, you'd have no idea it was for a set:
-"This first [$100,000] Kickstarter will be for the sound stage and set construction. Anything over what we need for that will be applied to the feature production costs."
This equates to a "read the fine print" scenario, and definitely will result in frustrated supporters. It should be considered for future crowdfunding if the third(!) fundraiser doesn't meet the again-in-the-fine-print $1,320,000 of additional funding needed.
It's hard NOT to think this is done on purpose, knowing that users won't want to just fund the set. And it's definitely not hard to see why donor after donor has this same confusion.
Adam: If you read the Kickstarter you knew exactly what you were funding. We are totally upfront. Go read the Kickstarter. We said very clearly we were first funding getting a studio, retrofitting it, building sets and pre-production.
What percentage of movies come in under budget? Not many. When a production takes years costs can skyrocket. I know we live in a society of instant gratification but really. If this works it will change the way movies are made. Patience and anticipation. Alec and the Ares crew have set themselves a challenge that none of the big studios were willing to touch. I am confident that the payoff will be worth the wait.
If it fails, its bad all around. No one will get to see the movie or the dvd as a reward. Its entirely your choice to fund the new campaign or not. I personally will wait and see for the time being. At the moment only a quarter of the people have supported the film on indiegogo and they need actually a lot more supporters than before. If it takes many kickstarters, then its a time problem, after a year the rent has to be paid again for the studio, eating away the much needed funds for making the movie and they risk losing support. if the indiegogo funding is not enough for a moviequality film, maybe it's back to a fan film budget to make the movie, no matter what. At the end of the new campaign we will know more in which direction the axanar team and the movie goes.
Lets see, the title of this Kickstarter is Star Trek: Axanar. Regardless of the description, this means this kickstarter is to fund the Axanar project. Instead, we are starting up Axanar Productions' studio. So why didn't you title this according to what you are funding, the studio.
Let me be simple about this method of funding and planning, I pray it all fails so you have to answer for your deceptions. You should not expect any of these 8,548 donors to contribute any more support as we already did. If you didn't intend to produce the feature with this kickstarter, then DON'T offer the feature as a reward.
Thanks I have got a reply much appreciated :-)
Nathan: The correct email is email@example.com, and I can assure you every email sent there is personally answered by Diana.
I am not overly happy with the Indiegogo funding, I sent an e-mail to which I received no reply asking for clarification on the Bluray. I funded for the Bluray on KS and paid for the freight. Now on the new funding there is a bluray with a completely different description (its ok to change things but please make clear), looking at the new perks I thought the CD would be good but I have to pay for freight again? You need to think things through fully if you really want our continued support.
Hi, I pledged to the primary Axanar fundraiser on Indiegogo and am excited to help make Trek history with financially contributing to the creation of this film. However when I originally contributed, it was during the private two day invite period only and it may or may not have gone through so I pitched in again after all the lights and electricity in our town came back on again but after the two day period. Is it possible to ensure that I get the Cygnus Veteran patch as well? (If not than that's ok.)
Dear Creator, please STOP YELLING IN CAPS. Thanks =)