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I find it funny people keep posting they want a refund here in the comments section. No one will be receiving refunds. You may still get some of the backer rewards but for us folks who put in the money for a copy of the movie on DVD/Blu-ray we are S.O.L. The movie will probably never happen; chalk it up to lesson learned and move on. Too bad, I really wanted to see the movie.
I would quite like my $75 refunding.
Sorry. I know it's not what you want to read, but things haven't worked out for me as I had hoped, much like yourselves actually.
Alec Peters is not interested in issuing refunds.
In fact if you check out the fulfillment blog they are rushing to ship some of the physical rewards, the ones they previously stated would not be done until the movie was ready so everything could ship out at once.
Since I'm not inclined to given them the benefit of the doubt given the nature of Alec's response when I asked him for a refund I'm assuming this is so they can clam they fulfilled the KS to the best of there ability, bail on the Star Trek movie in its entirety with no refunds for backers and use the new studio we bought him to make movies for profit.
It still galls me that someone would use fans love of Star Trek in such an abusive way and then have the balls to turn around and tell them he's doing it all for the fans.
If he cared one bit about the fans he'd be issuing refunds.
I want my money refunded.
This kickstarter has violated multiple rules of this crowdfunding site and is now deeply entrenched in a lawsuit started by the owner of the IP.
this will be my fourth time requesting a refund for my pledge. You have spent my money in ways I did not approve and have lied to us about this project. I demand a refund.
@Ben white, Agree certainly learned my lesson as well. I have received nothing in return for my pledge either and at this point I don't expect to receive anything from this project. If I do it will be a miracle.
For the record, the new Star Trek movie is pretty damn good. Still, I would like to see this film completed. I see no competition from it. There is no way they can produce the same quality film as Paramount/CBS.
This is starting to remind me of the Coolest Cooler fiasco; I am not having very good luck with my choices of projects to back.
Nearly two years later no perks no movie nothing. Lesson learned. Never donate to a kick starter were the IP is not owned and the team has a history of asking for mire donations without yet sending any promised perks from a prior round of funding.
CBS exercising their legal right to protect there property and license does not make them a villain.
Keep in mind, Star Trek is NOT Public Domain, free to use as you wish, Intellectual Property. Its owned by CBS/Paramount.
They have been extremely gracious in the past in allowing people to essentially break the law and use that property without there consent as long as they made no money and it was clear it was an amateur effort and not "real" Star Trek.
Axanar tried to do a professional quality film and while I am sure Axanar Productions will make sure there financial reports show the company makes no money people are making money off this, LOTS of money.
Then people came in and started trash talking CBS/Paramount and there new film and series and made Axanar a COMPETITOR to CBS/Paramount and threatened to not support CBS/Paramount in favor of this new competitor, a competitor who is stealing IP from CBS/Paramount. (all before the lawsuit)
At that point CBS/Paramount had no choice but to stand up and protect there property.
That does not make them a villain, in my eyes that makes Axanar the villain.
You add in the fact that the Axanar Productions clearly stated in the kickstarter that this would require roughly 3 weeks to and be completed in 2014, nearly a year before the lawsuit. (see the campaign page).
The Axanar website lists the project as requiring 3 YEARS to complete without the lawsuit.
Obviously the Axanar crew never watched TOS and the Wrath of Kahn and realize you are supposed to exaggerate the time it takes to complete so you look like a miracle worker, not the other way around.
This also means that Axanar acquired the funds by misrepresenting the nature of there relation with CBS/Paramount and the amount of time needed to complete the project.
The Kikstarter site also states "As always, every donor will get updated through the updates here, as well as on our Facebook Donor Group." but I had to goto an Axanar Productions website and send a message there to get any sort of response here, which was "we don't have to update here" and of course accuse me of being a bully because I do not wish to be part of a project that
Steals IP from CBS/Paramount to compete with them.
Requires me to visit a HATE site to get updates. (find me a post that doesn't attack CBS/Paramount over there)
Misrepresented the project and outright lied about the duration of the project in order to get the money they got.
Calls people a bully for asking for a refund, when they are leading what is little more then an extortion/bully attack against CBS/Paramount in order to steal there IP and compete with them.
There is most definitely a villain here, but its not CBS/Paramount.
(And NO its not Hillary, Obama or Trump either)
I am happy to leave my money in the hands of the Axanar people. CBS are the villains here ... and with fan support for Axanar, CBS will have to withdraw.
I for one refuse to spend any money on the Star Trek franchise until CBS back off.
First off, they continue to sell perks and items in their store and cons so they do have an income stream. By some calculations they should have in the region of $250k or so left form the crowdfunding campaigns.
Their registered address is:
28757 Industry Drive
Both Axanar Productions and Propworx are registered there.
Also do you know the physical location for axenar productions?
I wish to file a complaint with the AG but I need to know where they are to do so.
Makes me wonder if they had money back then, but have no real income since the lawsuit and can't afford refunds as they burn cash keeping the office open.
I was a donor to all three campaigns and managed to get a refund shortly after the lawsuit hit. They had hoped to keep me quiet but it didn't work.
If you are interested in keeping up to date with the suit try our FB group about it here: https://m.facebook.com/groups/1141010262577009…
Also, try www.axamonitor.com. They have a ton of info and all facts link back to their source.
I would be happy to get my teeshirt and the other stuff I was owed from this Kickstarter and the crew tunic from the first. It is not cheap for me to do Kickstarter. I see a lot of photos of people wearing the black tee from the Axanar project. SO PLEASE CAN SOMEONE FIND OUT WHAT HAPPENING
You are correct, Paramount did not drop the Lawsuit.
I've been following the blogs and whatnot and it seems all Axanar does nowadays is attack Paramount/CBS, try to drum up support from Star Trek fans to hurt CBS/Paramount and by extension Star Trek and burn through backer cash to pay themselves and keep the studio open.
@James I don't believe that the lawsuit was ever dropped. Yes JJ said it would be, but apparently that was only his opinion and the action is still ongoing against Axanar. To my knowledge Paramount never said they would drop it and haven't done so. At this point this Kickstarter is not able to meet its promise so should refund backers.
P.S. I still haven't gotten my sodding patches, don't understand why that couldn't have been done.
They already sued him once. They dropped the lawsuit only to turn out fan film guidelines that clearly exclude this project. They acknowledged that the guidelines weren't written specifically to exclude Axanar as they had concerns over the growing Fan Film movement constantly pushing the edge.
But lets face it, Axanar was the tipping point and even if they were likely to reach a settlement after all the effort the Axanar crew & fans have put forth to hurting CBS/Paramount and the Star Trek brand It not likely it would be in any form recognizable as Star Trek and not what we pledged for.
Maybe he is negotiating with Paramount to get an exemption from the new fan film rules. At least that is what I'm hoping.
If you were staring down the barrel of over half a million in refunds of money you probably already spent on non-reward related "expenses" for a project you advertised as requiring 3 months to fulfill and being done 18 months ago you'd probably be incommunicado as well.
If you look back at the Axanar sites blogs on crowdfunding they spend a lot of time talking about how to maximize the money you bilk people for, but NONE on actually fulfilling the rewards.
The comments made seem to indicate that Alec was assuming this was all free money and missed the bit about actually having to fulfill the rewards or refund.
Well troopers, looks like Axanar Productions and the leader of our little adventure is AWOL. Yes, the same guy who promised to be completely transparent with his KS ventures, has gone completely dark. There has been zero activity on the Axanar Productions "daily Captain's log" since May 20, the "contact us" page has disappeared, and there is no response or follow-ups to posts on Twitter, Facebook or other SM. To say the Captain and his crew have abandoned ship, leaving their passengers to fend for themselves, would probably be too kind.
I expect it would have been a good film, if it had been done the right way.
But at this point he cost to Star Trek as a whole and the fans is too great.
For what it is worth; I still want to watch the film.
You should get one of these
"Greetings from Amazon Payments,
Thank you for contacting us regarding your transaction XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Dispute for this transaction cannot be filed as the time period to file a dispute for the above transaction has lapsed. Therefore, we kindly request you route the reimbursement for this transaction through your credit card issuing company and file a chargeback. Your credit card issuer will provide more information about reimbursement for this transaction.
Thank you for your understanding in this matter and we apologize for the inconvenience caused.
How much of an assache it is from there will depend on your individual credit card company.
But given that nothing has been shipped and its not likely anything will ever be shipped it should eventually resolve in our favor.
Its just kind of scummy that everyone would have to do this because one person has decided to cheat 8,548 backers and all of Star Treks fanbase for his own selfish, egotistical, greedy, ILLEGAL purposes.
I don't know how likely Amazon payments will give refunds, i just read that Kickstarter's stance is they don't offer refunds and it's upto the creator to do so directly. and you know their stance, they're not offering refunds either. So i guess everyone's pooched unless something can be done. aka either the film is made, or they actually offer refunds to the backers because they were unable to achieve the project.
I do not believe this was ever intended to be a scam.
I'm not even convinced they were lying as much as "presenting the project in the most optimistic light possible" and being vague enough to give them an out if things gt delayed.
However, after they started exceeding there funding goals and started dreaming bigger and bigger they forgot that we didn't donate a pile of money to keep them employed for the next five years, we gave them an interest free loan to be repaid with a movie, patches & a tshirt to be released 16 or so months ago.
What is far more concerning is that even now they are trying to get the fans to hurt CBS/Paramount and Star Trek as a whole for there own greedy, selfish purposes.
I wish I could say I was surprised that the scammers and liars of the Axanar project haven't shown up to explain how they're going to handle the fact that they're legally incapable of fulfilling the rewards.
Oddly enough I find the Guidelines "reasonable" for an amateur fan film.
But then Axanar was never intended to be a "fan film".
From recent conversations with Alec Peters Axanar Productions does not do refunds, does not have any sense of ethical or moral behavior and considers anyone who asks for a refund to be a bully.
At this point I suspect your best bet is to contact Amazon Payments and then your credit card company and request a refund through them.
Keep in mind the original KS page tells us "the 90-minute Axanar feature will take about 3 weeks and cost roughly between $650,000 and $ 750,000 (The budget is in process based on learnings from the Prelude to Axanar budget, so I would expect the budget to climb)." and delivery of the finished product was scheduled for December of 2014, which was long before the lawsuit happened.
While I like the premise of Axanar and I think given the chance they would have done an admirable job have to say I find there current suggestions on there blog page encouraging people to collude to commit fraud against the legal license holder in an effort to blackmail / bully them into allowing Axanar to basically Pirate the Star Trek License extremely distasteful and I suspect blatantly illegal.
These are NOT good people. They are looking to get real Star Trek fans to do there dirty work, endangering the future of Star Trek as a whole, in order so they can continue to raise a bundle of money for a project they said would be done nearly 18 months ago, to which as far as I can tell they haven't even started filming.
So no tunic from the first Kickstarter ���
You cannot deliver the project as promised based on existing guidelines as supplied by CBS. I want a refund issued as per the Terms of Service you agreed to when created this project on Kickstarter.
I, too, would like to know how to request a refund. The guidelines posted by CBS / Paramount appear to completely negate any hope of this project seeing completion.
new guidelines released.
you guys had to keep pushing didn't you?
you were in the wrong but you just had to keep pushing.
you just killed the entire fan-film community for Star Trek...horrible.
I want my money refunded...you can no longer complete this movie under these guidelines.
Hi. Any word on what is really happening? I hear conflicting stories where the lawsuit is still on and others where the lawsuit has been dropped. Also i'm interested in the star trek fan guidelines that were mention. Can you post them on the site for us to see?
just came back here after some months and just realized I just gave 10$ so I'd like to know if I can up my pledge to get the Blu-ray
I hope the new CBS/Paramount guidelines for fan productions don't interfere too much with the final product. The concept & premise is superb.
Congrats, Axanar crew, on the word that CBS/Paramount is dropping the suit. Looking forward to finally seeing the film once it's done! Good luck and Godspeed.
Looking forward to an official update from the Axanar team, once the legal filing has been officially canceled!
Announced today by JJ Abrams, Justin Lin has convinced Paramount to drop their lawsuit. All over the net folks. Yippeeee!!
I do not believe they update or pay any attention here, despite there obligation to do so as per the kickstarter agreement.
Any word on how the lawsuit is going?
I believe the problem CBS has is that its Star Trek.
Fixing the problem would mean removing any and all references to Star Trek and making a space movie that has nothing to do with Star Trek, which isn't what we all pledged for.
I wish you guys would stop trying to get the lawsuit dismissed, and instead, just fix the problem that CBS is complaining about. if you have to scale back the movie or return some of the money, then so be it. I didn't contribute money so that you could make this into a business, I just want the Axanar movie and nothing else.
So if I read this right; I will not see my patches till the MOVIE itself is complete. From what I have read the Axanar team is still trying to raise enough funds to make the movie let alone dealing with the lawsuit from Paramount/CBS. Might be a long wait...
From the Axanar website for March 2016:
ARES DIGITAL (for all donors)
We’re pleased to announce that our groundbreaking, proprietary digital delivery-and-donor account maintenance system—known as Ares Digital—is getting closer to being fully functional!
Terry McIntosh, our resident technology expert and creator of the Ares Digital platform, has been trying to fit in work on the mammoth system (which currently holds information for more than 12,000 donors, from three different funding campaigns as well as non-campaign contributions) around his paying jobs, so work has, unfortunately, been slower than anticipated. But, Terry says the end (at least, for this stage of development) is now in sight… which means soon all donors will be able to log into their personal accounts, make changes to their email and/or shipping addresses, keep track of what rewards they’ll eventually be getting from the campaigns to which they have donated, and access any digital rewards due them, as such become available.
AXANAR Kickstarter (2014)
As we’ve been saying for quite some time, we will begin the massive task of shipping out the tens of thousands of patches from the AXANAR Kickstarter (from August 2014) once Ares Digital is functional. Please note that the patches are the only thing which will be shipping out, as nothing else has been made, yet (and technically, most of the other rewards can’t be created until the movie has been completed!). The remaining rewards due (according to each donor’s contribution level) will ship out in their entirety (which will also save considerably on the exorbitant rates charged by the post office for shipping), after AXANAR, the movie, is finished.
So, again… now is the right time to make sure you’ve updated your AD account with your current shipping information. (We will ship the patches to whatever is on file as your “ship to” address, so it is up to you to make sure you don’t miss out!)
AXANAR Indiegogo (2015)
Once we’ve taken care of the patches from the AXANAR Kickstarter, we should be able to start working on getting the patches from the AXANAR Indiegogo campaign out, as well.
As with the rewards from the earlier Kickstarter campaign, the bulk of the rewards from the Indiegogo fundraiser will not ship until after AXANAR has been completed (again, because they have not yet been created, and in fact most of them cannot be until after production on the movie has been completed).
(Please note that this exact communique will also be posted in the funding campaigns and sent out as an email update, so if you’ve already read it here, you’ll be able to ignore the others…)
Until next time, gang…
I really hope this movie sucks when it comes out.
I see no reason my physical rewards (the patches) can't be sent out. They were due a year ago and still not here. The impression I got from the Axanar site (which is hard to find anything on, totally non-intuitive so please update here on Kickstarter where all backers get emails) is they had the patches but just aren't sending them out.
I'm up in the air on that myself.
I feel they led everyone to believe they had Paramounts blessing when apparently they didn't,
Not real comfortable with the approach they are taking in there defense to the lawsuit.
I'm also concerned that backers might at some point be held complicit and be held liable for some of the damages.