Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Will you be sending out email notifications with tracking info when the wands ship? How much longer before shipping starts? Anxiously waiting for a shipping update.
I did what I was told in the email and contacted the survey team, I’ve heard no response but I keep getting reminders to fulfil my survey, which I won’t do until I know that it has been resolved with the whole Backerland thing
( ར ₹, ཬ )
Did that email go through?
Hi can you check my lates enquiries and let me know if the survey I’ve completed is ok and that the remaining $2 balance on the backer survey goes towards the travel bag discount from the backerland offer that has been reduced from $30-$2 saving $28 - an offer I accepted please? I want to make sure that the survey is in harmony with no misunderstandings regarding my order. Thank you. A. Irish.
I have not received an email reply to my backerland inquiry so I still haven’t filled out the survey
( ར ₹, ཬ )
Hi have I filed out the survey correctly including the $2 left remaining in the survey for the travel bag please? Thank you. A. Irish.
Hi all! Please view our most recent update (#11) regarding all your questions below.
I second that last point about the Backerland $2 leftover. Please advise how to continue as I don’t want to send my survey without knowing that it has been done correctly
Hi I just received that survey which I completed and there was remaining balance of $2 which is for the travel bag promotion on backerland. Can you confirm this and update my order to include the travel bag also with the remaining $2 from the survey please? Thank you. A. Irish.
I’ve heard nothing yet as well as far as a survey goes.
It would be kind of you to let us know if the Chinese New Year is delaying your responses and sending out of the surveys. I can only speak for myself when I say I am anxious to get the wand and start creating. More communication would be greatly appreciated.
I also have not received any yet
The survey, has it been sent out?
... thanks for the update ...
and »happy chinese new year« ... 🎉
@Cheryl, @Dustin, @Natalie, @Abraham - we are going to be sending out the survey asking you to fill in your delivery addresses in the next few days, and I will also post an update with all additional information regarding the shipment. Stay tuned!
When will this be shipping and delivery address be requested? I think it is inconvenient that we have received no information in regards to the purchase at all. Please send an update as soon as possible.
When will the wands be shipping?
When to give you the delivery address？
At which stage in February will the wands be delivered please? Thank you. A. Irish.
I just read that I was the Challenge Winner. Thank you, my granddaughter will be really happy 🙂
Hi can you answer my latest query please? Thank you. A. Irish.
Hi I realised that I should’ve added on the phone stand. Can I pay for this through PayPal please? I want to design when I’m out and about which is convenient with the phone stand. Thank you. A. Irish.
... congrats ...
@Riva, an iPad would need a mirror in order to allow designing in front of it. Otherwise, you can design using the back mirror.
Андрей Дзюбенко, great - I see it. All good now! :)
Hi Dina, does every iPad needs the mirror? In my case i use iPad Pro 12.9
Ok, I have already changed the pledge. Could you check it? Thank You
@Андрей Дзюбенко, I've calculated your orders and see that there is still a remaining $60 to be added, for the shipping of the Friends Pack.
Thank you! That is what I wanted!
@Андрей Дзюбенко, sorry for the delayed response, I was checking how to answer your question the best way. It is true that on Kickstarter you can not pledge for two rewards. However, you can combine the price of the two rewards, as you suggested and I will make a note in our fulfilment database that you reward should include the Magic Printer Pack + Friends Pack.
@dinatait, please do not ignore me and answer my question!
How can I choose 2 pledges at the same time? I want to choose the reward for 399$ and the other one for 179$ (2 wands and 2 plates). How to do it? Should I just write pledge 728$ or in another way?
Yes that’s correct. Don’t worry I answered my question by rereading the campaign and observing. I just wasn’t understanding why the iPad stand was a good purchase... I thought the videos in the campaign had shown it being used behind the iPad not in front so I rewatched that and I just have muddled my memory hahaha ;)
@Grayson, let me know if you still have questions remaining. I'd be happy to answer. At the moment, I see your pledge includes the Wand + shipping, Yeehaw bag, iPad stand and a phone/tablet stand.
Thank you. A. Irish.
@Abraham irish, yes - I confirm that your pledge includes the following: Yeehaw Wand + shipping, iPad stand, and the Yeehaw Bag. :)
And... I just did a full review of the campaign and realised I’ve been stupid hahaha so my apologies
I guess I just hadn’t paid full attention, I see now how useful and functional the tablet stand/mirror and phone stand actually are. I guess it was a goofy brain moment hahaha
I shall add my phone stand back on too since it seems well designed for the angle and height should I be using it with a phone in future haha
I had a little think and I think that the mirror allows the iPad to see the base disc since at the angle it will be at in the iPad dock it is facing up.
However the statements made by Dina seem contradictory to me but that’s accidental I’m sure, I still don’t know how it impacts sensitivity or accuracy if at all to use it in front with the mirror
Hi can you check that I’ve altered my pledge correctly for the iPad unit with the travel bag please? Thank you. A. Irish.
I’m not understanding what the mirror is for then... if it works with the front camera then I’m afraid I’m a little confused as to what the mirror does and why it makes it easier... maybe I’m being a little daft but now I’m confused haha
Hi! How can I choose 2 pledges at the same time? I want to choose the reward for 399$ and the other one for 179$ (2 wands and 2 plates). How to do it? Should I just write pledge 728$ or in another way?
Hi can you check that I’ve altered my order accordingly to the backerland discount please? Thank you. A. Irish.
Hi I wanted to confirm the complete Yeehaw wand unit with the iPad stand and the travel bag using backerland discount reducing the bag from $30-$2 please? My pledge has been altered accordingly. Thank you. A. Irish.
Hi can you tell me the discounts for both of the addons I’ve chosen please? I’d need to use my calculator to alter the addons for my pledge. Thank you. A. Irish.
@Abraham irish, yes - you can use the Backerland reward as described on our Backland page. :)
Hi I’m with backerland. Can I alter the addons to the discounted prices on offer - $30-$2 and so forth please? Thank you. A. Irish.
@Grayson, an iPad is too big to put in front of the Wand, as it will be difficult for your hand to move around the iPad and too close to the eyes too. We designed the Wand to work well with the iPad's front camera.
But how well does that mirror solution work? Is there any difference in how it reads the actions and so on?
I assume the FaceTime camera at 720p isn’t high enough quality so that’s why you’re using the mirror?
How uncomfortable is it to use the Yeehaw wand reaching around the iPad? I’m highly considering saving myself an extra $40 since I have multiple tripods already and money is tight after Xmas and I have other obligations that are just a little close for comfort money-wise all in all =)
1) what’s the difference in comfort that you’ve noticed between in front of iPad and behind iPad using the wand?
2) is there any noticeable change in sensitivity or an increased error rate when doing it in front of the iPad rather than behind it?
I have removed $20 as I’ve decided I don’t need another phone mount
I shall let the iPad stand remain for now but I might change my mind on that too it’s hard to say ;)
It does make more sense to use the wand in front of the iPad rather than having to stretch your arms around it
@Abraham irish, I confirm that your calculations are correct and your pledge includes the Wand, an iPad stand and a travel bag. Thank you for your support!
@Grayson, yes - you can use iPad air with our iPad stand and you pledge includes both phone/tablet dock and the iPad stand. It's up to you on whether to use your tripods for your devices or our add-ons. However, with our iPad stand, you also receive a mirror for the front camera so you can also use the Wand in front of the iPad. You can refer to the image in our latest update to see what I'm talking about.
Regarding the email, I'm sorry, you and a few other backers got that email by mistake. We hired a new intern yesterday, who sent the email to backers that edited their pledge as well as the ones who cancelled. I've checked your reward amount and I confirm that everything is fine with your pledge. Nothing to worry about! :)