OilGo - Bringing the oil change to you

by Marlo Boticano

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$0.00 pledged of $50,000 goal
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By Marlo Boticano
$0.00 pledged of $50,000 goal
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About

The Challenge

Oil changes are an essential part to the longevity of any car and with the abundance of cars on the road, almost everyone needs an oil change. For those who don't know how to change their own oil, getting an oil change can be a bothersome ordeal. You have to find a mechanic, schedule an appointment, drive yourself to a location, and wait for the mechanic to work his magic. Besides, what exactly are the mechanics doing to your car? Why is the bill so expensive? Regardless, getting an oil change is a time consuming process. For those with busy lives, an oil change may be one too many errands. 

Our Solution

That's where we step in - OilGo. Instead of going to a mechanic yourself, we'll come to you on your time, at your convenience. We'll take care of all your oil changing needs so you can sit back and enjoy the extra time on more important activities. We'll also be transparent about pricing and what we're doing to your car. No more hidden fees. Complete transparency.

How It Works

1. Download our app.

2. Fill out your basic information: location, car, and payment. This is to help available mechanics choose the right job for them. Don't worry your information is safe with us.

3. Request and wait for a mechanic. 

5. A mechanic will then accept your request. You'll be able to decide whether or not this mechanic is right for you by checking our review system. 

6. After the mechanic arrives, verify the conditions of the service.

7. The mechanic will then perform the oil change. Use this time to do whatever you like! Catch up on shows, studying, or spending time with your friends and family. Our mechanics don't mind you watching or even learning from them as well.

8. When the mechanic completes the oil change, he will conduct a post-service walk-through just to make sure you're satisfied. 

9. Finally, payment and feedback is finalized and you'll be ready with a freshly oiled car. 

TL;DR  

1. Request a mechanic.  

2. The mechanic comes to you.  

3. Enjoy your service.  

That's it! Wasn't that easy?

Why We're Better

Don't know anything about cars? No worries, we won't keep you blind. We'll walk you through what you need to know to keep your car good as new. We'll explain the process and importance of an oil change. We'll let you know what oil is best for you. We'll never try to up-sell you.

We're transparent. Feel free to watch our mechanics as they work. Solve the mystery of what mechanics are doing to your car. We'll even teach you the steps if you want to learn.

No hidden costs. Ever wonder why your bill was so expensive? Our prices are transparent. $35 for oil and a filter and $20 for labor. We won't ever hit you with hidden fees or fake repairs. We're here to make it easy for you.

Only the best oil. Synthetic oil. Many competitors don't use synthetic oil to cut prices. Not us. Our oil changes will always be synthetic oil. Don't know what the difference is between synthetic and conventional oil? Here's a list of benefits: 

  • Keeps your engine cleaner
  • Helps your engine from breaking down
  • Better performance in both high and low temperatures
  • Lasts longer and therefore produces less waste and is better for the environment.

These benefits sound pretty good don't they?

Additional services. Want more at your door services? No problem, we'll see what you need and act accordingly. We'll be starting small with replacing fluids and washing your car, but as we expand we hope to reach even more services you would expect at an auto shop.

Why We Need Your Help

Your help is crucial for us to get started. And this is why...

Tools, tools, tools. Tools are essential for mechanics to get the job done. We want to provide our mechanics with the best tools to do their job. We want our mechanics to work at peak performance so they provide the best service for you.

Oil and filters on deck. There's a ton of cars out there and each car needs different types of oil. Buying oil in bulk will save us all money. We can keep costs low for you and costs low for us. We'll be able to charge everyone the same for oil and provide the right oil for everyone.

Uniforms. We want you to know who's really working for us. This is to make you feel comfortable with us coming to you guys. Your peace of mind is our peace of mind.

Early recruits. To get us off the ground we need to have mechanics lined up and ready. We'll need to train our mechanics and ensure that they can perform the best service. 

Expansion. We want to expand and have as many mechanics throughout the country as possible. We want our service to be accessible to anyone who needs it and whenever they need it. 

The Platform. We need the best way to run this service and that's through a mobile app. We want to build a hassle free system that both you and the mechanic can use to get the job done. 

Below is a breakdown of what the money will go towards:

Our Team

  • Marlo Boticano, Research
  • Danny Dang, Developer
  • Jennifer Feng, Designer
  • Adrian Ramirez, Operations

Our Story

We're a group of students at UC San Diego. Coming from different places around California, we often found ourselves driving long distances to get home and back to campus. The strain put on our vehicles made us think of how often we'd need to maintain them. However, being occupied with classes and tests left us with little energy to give our cars the proper care they deserved. We did find that some of our peers and neighbors were experienced mechanics and car enthusiasts who were eager to lend a helping hand, so we wanted to see how we could leverage their experience to help out those too busy to maintain their cars. This resulted in our idea — OilGo!

Acknowledgements

This was started in an Interaction Design Startup Studio course at UC San Diego. We give a special thanks to our professor Steven Dow, our mentor Jessica Kwen, and the rest of our TA's!

Risks and challenges

While it's easy to trust your neighbors who you're around often, it's harder to trust strangers, especially with something as expensive as car. However, we realize that with services like Uber, Airbnb, and car valets, people are willing to trust others with costly goods. There just needs to be some accountability. While there is a rating system to curate current mechanics, we're making sure that first time mechanics of OilGo are proper mechanics too. We plan on doing this through proper certifications

On the mechanic protection side, we need to ensure our mechanics are going to safe locations and that any future problems with the vehicles they've serviced are not due to their own work. Our post-service walk-through seeks to prove our mechanics' quality work.

Another issue might be having to hand over keys to a mechanic. We created OilGo to save time and know that even handing your keys over and taking them back cuts into customers' time. That's why we're looking at current and next-generation technology so that customers won't have to meet with the mechanic at all if they do not want to.

Another concern is that some people own cars but do not have a good place to service them, or certain rules prevent them from using their driveways for car maintenance. To solve that, we're looking for areas that a customer or mechanic may take the car to legally service.

Overall, there's still many moving parts in this project to ensure a streamlined experience for us, the mechanics, and customers. However, we're working on them! Feel free to let us know about any other potential concerns.

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Support

  1. Select this reward

    Pledge $5 or more About

    OilGo Family

    Thank YOU for supporting us! Along with a special thank you email, we'll keep posted on all of our updates. Best of all, have your name listed in our app's special thanks page.

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    Pledge $10 or more About

    Sticker Crew

    Like what we do? Like how we look? Rep us! Especially for those who love stickers and swag this one's for you. Comes with previous reward tiers.

    Includes:
    • OilGo Stickers
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    Pledge $25 or more About

    OilGo Goodies

    Want more than just stickers? Get OilGo branded fresheners and sunshades. Make the experience of being in your car even more enjoyable. Comes with previous reward tiers.

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    Pledge $75 or more About

    This One's On Us

    Your first oil change will be on us. That's right, free of charge. Nada. Spend that extra time and money on something great.

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    Pledge $125 or more About

    This One's On Us Premium

    Your first oil change will be on us. But you know what else? We'll wash, vacuum, and do basic checks on your car so you'll know that its in tiptop condition.

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  6. Select this reward

    Pledge $150 or more About

    Ahead of the Game

    Get exclusive early access to OilGo. You'll get to try it first. Be involved in the development process and provide feedback.

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    Pledge $250 or more About

    A Year Ahead

    Get credit for a year's worth of oil changes. We'll service your car up to three times in a 12-month period.

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    Pledge $1,000 or more About

    A Family that Drives Together...

    Have any families or close friends that also need their car serviced too? We'll credit you and four other people three oil changes each for a 12-month period.

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