Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Ops, this was supposed to go in the Level 4 page
Quick question: I downloaded the Level2 Video and it is saying it is 6.00 PB (yes petabytes) I got it from the torrent, am I doing something wrong? lol
Hey just wondering when the VGL Level 3 blue ray downloads will be sent out through the web. Or did that not happen?
Would be nice to know the time.
Soooo... is anyone else a little worried over how quiet it is despite level 4 supposedly starting tomorrow? What time does it even start?! WE NEED TO START MAKING SOME NOISE!!!
Boy am I late to this party! While I'm happy there's another one coming up, I have to ask why around this time of year again; especially much closer to the holiday season. I never did win the lottery, Tommy, so I still can't afford the tier that offers the unicorn.
Couple questions about the recent backer updae:
1) For the voice samples, will we be able to have them say "This is Solid Snake" or anything like that, or can they not refer back to their characters by name?
2) For the Skype chats, will there be some way of ensuring everyone gets some time to speak, or will it just be who speaks the loudest and types the fastest.
3) Speaking of skype, will it be voice only, or voice and text, or text only? Some people don't have microphone headsets, after all.
4) what are the size and length restrictions for the facebook picture/quote?
Looking forward to the 26th! :D
I finally received the package today. Thanks Tommy. :)
Got a pleasant suprise when I reached home after work. My Level 3 reward has finally arrived after some hiccup with my local post office. Great piece. Totally worth the wait.
HI Tommy. I haven't received my package. From my experience, USPS First-Class for package to arrive in China only need two weeks. Maybe package was rejected again?
Finally received the CD today. Thanks again Tommy for staying on top of this.
While the cover is cracked in a couple of places, the CD is fortunately still intact. Though it appears that I'll will have to find another housing for this as the crack is significant.
Thanks for the detailed reply Tommy. I still haven't received any package. Could you check with your contact and get the tracking details?
Yeah, that's why I ended up just doing them by hand. Most packages you get don't need to go through 3 different formatting systems to get to you. 98% of the packages I sent were fine... but some of the tricky international street numbers/names, cities/counties, blocks/apartment/grids, zip codes, etc. were screwing up the way they format addresses in Stamps & the USPS.
Glad you got it though! I put a lot of extra tape on there for protection! :)
thats weird that it was rejected. usually dont have problems with packages from US/UK. but it doesnt matter now, it is here :) thanks Tommy
Glad to hear Roman! I did send your package in the first week of July... but it came back rejected again so I had to hand write everything out on the package and go to the post office.
Hi Chris & JianXiong!
We sent out thousands of packages all over the world and only about 25 of them came back with problems. They were all international packages (typically from places like China, Japan, Malaysia, India, Korea, etc.). In most cases it was mostly because the formatting of the addresses were not recognized by either Kickstarter, Stamps.com or the US Postal Service. The excel spreadsheet backer reports go from Kickstarter into Stamps.com and if the fields are not matching... then it causes a problem. Because a lot of the Asian addresses are very confusing to folks in the U.S. and VERY different from ours... it made some of these packages very difficult to send out.
In both your cases the packages were sent out and returned 2 times because of address formatting issues. This is why I made sure to contact everyone personally who had formatting issues and asked them to please fill out the info in a format the programs would better understand.
Even then... Stamps would not take it so we had to personally go to the post office and I hand wrote everyone's address on the packaging. We then had to fill out a long international shipping form for every package. It took many hours to do this... even for just 25 packages.
I just wanted you to know that everything was taken care of... and that we are not being lazy about it. I'm honored that everyone put their trust in me to create this project and I take getting you your packages very seriously. Please understand that I receive hundreds of e-mails a day and I unfortunately can't get to every one (although I wish I could!).
I'm currently in China for the next few weeks and have been on the road since the middle of July. I won't be back home until the middle of September, but I'll get someone to get me the tracking numbers if your packages don't arrive sometime this week like Romans' did.
Thank-you for your patience and thank-you for your support!
Woohoo it has arrived!!! Was sent on July 31 (even Tommy was emailing on July 4th that it will be sent the next day) so have faith guys. Hope you will get it anyday now
My situation is similar with Chris.
I'm worried about VGL Level 4 will appear the same problem.
I am on the same train with you Chris. Back in May got info about Kickstarter error. At the beginnig of July received info that my package will be sent the next day. Didnt get tracking number and still waiting to receive my package
Well, I'm still waiting for a reply if a package was sent out again.
I'm confused about the current situation as I've been receiving conflicting answers to my questions from the very first mail back in May which said that the package would be sent out the next day…
I never received any tracking details or update so I followed up 2 weeks later and was told that there was an error in the way Kickstarter handled my address and the package would be sent the same week. (This was strange as I've not faced any issues with other projects and had physical rewards sent from the U.S. with no issues). I've also repeatedly requested for the tracking ids of all the parcels sent, so that I can check with my post office, but never got any answer.
Fast forward to July and the last update I received was about my package getting denied by the post office in the U.S. because of the way the address was written. I updated this and haven’t heard back since then.
Just wondering if I’m going to get this before the end of 2014 or VGL Level 4 kickstarter launches…
@Chris - I didn't received any email from tommy. :(
@JianXiong Chen - I received an email from Tommy and I replied with the shipping details again.
Though I have not got any tracking number or confirmation that a parcel has been sent.
Email has been sent?
@Tommy - I'll be bummed if you've been sending them there instead. lol
@Tommy - Yes, I've been receiving the emails just fine and checked them, but there's no tracking number. I also wanted the tracking # of the original package that was sent months ago as you mentioned (If you still have it). Please check the email I sent yesterday.
Also, I live in India, not China!
I received the email on May 24, but didn't mention the tracking information.
Hi Chris & JianXiong Chen. Did you receive the e-mails I've been sending? Maybe they are getting caught in your Spam filter? Please check. Either way... we have the information you sent and have resent another package. Both of your addresses were in China so I'm figuring that maybe they were "lost" somewhere in transit. We've had similar problems with a person from Korea & Malaysia. I will send out your confirmation numbers to the e-mails you provided. So sorry for the delay! We resent your packages in early June but they never got to you. I'll make sure you get them... one way or another! :)
@JianXiong Chen - Waiting here as well. Not sure how much longer this is going to take.
I haven't received any responses.
Sent a couple of emails to email@example.com but I haven't heard back.
It's been over 3 months now since Update #35 when $50 tier rewards were supposed to go out and I've still not received mine. How much longer do I have to wait? : \
I still haven't received my package ($50 tier)...
@Josh McNamara- Here's that Sander Cohen score you wanted!
Wanted to post more, but we hit eBay's selling limit on our page: http://www.ebay.com/usr/getwellgamersfoundation
Still waiting on my physical rewards from the $50 tier.
I haven't got any further updates with shipping/tracking details so I'm not sure if it has been sent already.
Guess who's got a ton of VGL Kickstarter swag for sale? http://i.imgur.com/hxFIJqk.jpg
Well, not for sale YET, but I'll be selling off everything from the $2500 tier for charity, including some things not even on the Kickstarter I've collected over the years! Stay tuned!
28X43.2cm Looks like either a3+ or a2 or better still storage if something like that is purpose made for that size would be great.
What is the best way to store and display the signed conductor sheets? I'm thinking of using a large art portfolio book or case style storage and bring that along to the show to safely carry them home after as well.
Also what happened to the Earthworm Jim print, in one of the early videos it was mentioned that five would be signing the print, just wondering what changed? Hope everyone is ok, but those are my two questions.
Hi Everone. I believe I answered all of the questions in the last update. If you have others or I didn't answer your question... please feel free to message me or leave the question here. THANKS!
@Roman - It was a reply to the first one that I sent a few weeks ago.
I have a question. The level 3 album was not live. is it because the live performances are still going on? :). will there be a video similar to the video games live: level 2 video coming out after the touring is over? :)
I would really like to see a live version :)
did you sent another email or it was response to old one?
Happy to report that I received a response from Tommy. It appears that my parcel had not been sent yet. Was informed this would be shipping in the next few days.
Chris - same problem here. tried to reply to email Tommy sent me, no response. I guess he is busy right now with touring and hopefully will get to it later. If our emails are not at the bottom of thousands of another emails
Still waiting on the physical items from the $50 tier. No reply so far from firstname.lastname@example.org. Should I be concerned?
For those of you asking about the Kepacki signatures, he signed a replacement slipcover for one of the CDs, instead of signing all the CDs individually. So you've got his autograph and his CDs, it's just "Some assembly required". :)
I pledged for the 250$ tier and I seem to be missing plenty of stuff in my package. Are they supposed to come in different packages or only 1?
:) Loved the package, had a look found the tatoos and guitar pick inside the hat very nice guitar pick it has some depth to the print. I found the signed cd, well it was a signed card inside the program.
Only question is what happened to the other three signing Earthworm Jim print, didn't we get an update saying more would be signing this?
Now to find a way to store and view these with ease, probably going to look for an acid free artists display portfolio style case to slip and store the pages into.
Got my package today and everything looked great, thanks again for the great kickstarter
No tracking was provided, and I don't believe there was an email to tell us when it was shipped.
Sean - does you actually got email with tracking number or any indication, that package was sent?
Just got my 150 tier Friday, and like the other guy said mine too had some creases in it, it's ok though glad to get all the signed merch